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COMPANY PROFILE
Baker Brothers Plumbing, Air & Electric
Advertises tank and tankless water heater installation.
Baker Brothers Plumbing, Air & Electric is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Repair
- Emergency service
- Based in
- Dallas
- Website
- bakerbrothersplumbing.com ↗
- Water heater page
- Services page ↗
- Published pricing
- Water heater special: 'Get a New Tank Water Heater for only $1,799 with Installation and Warranties' — '$1,799 (Total) OR starting at $83 per month'; fine print says price applies to standard installation only and may vary by unit size, home layout or code requirements, residential only (fine print also references a $1,999 price / $95 monthly on 24-month 9.99% APR financing). Source ↗
- Service areas they list
- Addison, Allen, Anna, Arlington, Aubrey, Azle, Bedford, Burleson, Carrollton, Cedar Hill, Colleyville, Coppell, Corinth, Dallas, DeSoto, Denton, Duncanville, Euless, Fairview, Farmers Branch, Ferris, Flower Mound, Forney, Fort Worth and 44 more Source ↗
- Information checked
- September 29, 2026
What Baker Brothers Plumbing, Air & Electric says about itself
- Says it has served the greater Dallas area since 1945 Source ↗
- Says plumbing technicians are on call 24 hours a day, seven days a week Source ↗
- Says technicians undergo background checks and drug testing and are fully licensed Source ↗
- Says installations follow local safety codes and manufacturer guidelines to protect the warranty; cites ~12-year average water heater lifespan when weighing repair vs. replace Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Reviewers praised same-day or next-day replacement, punctual technicians and clean, code-compliant installs.
A customer said a tankless quote did not reflect a 15% membership discount three employees promised; Baker Brothers replied it would call to resolve it, with no final outcome shown. Another reviewer called an $8,000-plus tankless replacement estimate astronomical.
See all 5 sources and details
Selected reviews · Checked September 29, 2026. Five of roughly 70 water-heater-mentioning reviews and complaints on Baker Brothers' BBB profile (968 reviews and 18 complaints checked); the profile covers its Mesquite, Arlington and North Richland Hills locations. Praise heavily outnumbers concerns in that set. Dollar amounts are customers' accounts; the BBB complaint shows only an interim business reply.
BBB complaint
Customer name withheld · February 9, 2025 · Answered
The customer said three employees promised a free membership that would take 15% off a tankless water heater quote, but the $6,242.72 quote reflected only a $250 discount; they asked Baker Brothers to honor about $5,306.31.
Company reply and outcome: On February 24, 2025, Baker Brothers apologized for phone tag and said it would call the customer to resolve the matter. No final outcome was shown.
BBB customer review
Kevin K · August 26, 2025
The reviewer praised a technician who found and fixed three leaks, but called the estimate to replace their tankless water heater, over $8,000, astronomical compared with units they found for $2,000.
Company reply and outcome: A generic thank-you reply from the company appears with the review.
BBB customer review
Bruce H · June 17, 2026
The reviewer said they called at 8 a.m. with no hot water and had a new water heater installed by noon.
BBB customer review
Todd A. K · January 30, 2026
The reviewer said a technician evaluated and replaced their water heater the same day, brought it up to code, used floor protection, and that the price seemed fair compared with previous quotes.
BBB customer review
Vimala A · August 13, 2025
The reviewer said their 19-year-old tankless water heater stopped working and Baker Brothers replaced it with a new unit the same day.
Ask before booking: Ask for the tankless or tank quote in writing with any membership discounts itemized, and compare it with at least one other quote.
Local guides that list Baker Brothers Plumbing, Air & Electric
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Texas plumbing license lookup ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote