Local guides / Texas

WATER HEATER REPLACEMENT IN HIGHLAND VILLAGE

Highland Village Water Heater
Replacement

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HIGHLAND VILLAGE AT A GLANCE

Replacing a water heater in Highland Village.

Highland Village says you need a permit to replace a gas or electric water heater, and the inspection must happen within 48 hours of installing it. The plumbing permit form prices the job at $25 plus a $25 issuance fee. Only registered contractors can get plumbing permits, online only; they pay $150 a year and carry $200,000 in liability insurance. The city lists CoServ for power and Atmos or CoServ for gas. Water is Upper Trinity surface water mixed with city well water.

Permit to replace with the same type
Yes · City of Highland Village Building Inspections
Permit fee
$25 for the water heater and vent plus a $25 permit issuance fee, $50 total (Plumbing Permit Application form, dated 2013)
Who gets the permit
Only contractors who are registered and current with the city can use the online portal, and new contractors must register in person at the Building Inspections counter. The Highland Village pages we read don't say whether homeowners can pull permits.
Electric utility
CoServ
Gas utility
Atmos Energy and CoServ Gas
Water
City of Highland Village (treated Lake Lewisville surface water from Upper Trinity Regional Water District plus five city Trinity Aquifer wells)
Typical home
Built 1993 (median) · 92% owner-occupied
Companies found
6 that advertise water heater work

01 / TYPICAL PRICES

What a new water heater costs.
Know before you call.

Gas or electric tank

Storage tank

Conventional electric storage water heater illustration
$1,600–$2,400Typical cost, including installation
Hybrid electric storage

Heat-pump tank

Hybrid heat-pump water heater with upper air grille illustration
$2,500–$5,000Typical cost, including installation
Gas or electric tankless

Tankless

Compact gas tankless water heater illustration
$2,400–$5,400Typical cost, including installation

AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Highland Village averages or guaranteed quotes.

Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →

What we know about prices in Highland Village

How we label prices →

Yearly running cost at Texas energy prices

$327 gas storage tank$225 gas tankless$571 electric storage tank$150 heat-pump tank

Estimated yearly energy cost for medium hot water use, based on Department of Energy test conditions. How we calculated this.

What can change the price in Highland Village?

The city also lists permits for adding, replacing or repairing a gas line, new electrical panels or circuits, and electrical work when replacing a gas or electric water heater. Gas piping work is a $15 charge.

What affects installation cost →

02 / COMPANIES WE FOUND

Who replaces water heaters in Highland Village?

Companies that advertise water heater replacement here, with what their water heater customers say.

Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →

Baker Brothers Plumbing, Air & Electric

Lists Highland Village among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater special: 'Get a New Tank Water Heater for only $1,799 with Installation and Warranties' — '$1,799 (Total) OR starting at $83 per month'; fine print says price applies to standard installation only and may vary by unit size, home layout or code requirements, residential only (fine print also references a $1,999 price / $95 monthly on 24-month 9.99% APR financing).

What the reviews say

Water heater feedback Reviewers praised same-day or next-day replacement, punctual technicians and clean, code-compliant installs.

Worth knowing A customer said a tankless quote did not reflect a 15% membership discount three employees promised; Baker Brothers replied it would call to resolve it, with no final outcome shown.

5 water heater reviews read, checked September 29, 2026.

Benjamin Franklin Plumbing of Dallas

Lists Highland Village among the areas it serves. Based in Plano.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing A BBB complainant said an unapproved $287.88 maintenance renewal was charged after a water heater purchase; the company said it refunded the charge.

2 water heater reviews read, checked September 29, 2026.

Berkeys Plumbing, A/C & Electrical

Lists Highland Village among the areas it serves. Based in Southlake.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater special: brand-new gas or electric 40 or 50 gal. tank water heater, $1,975 each with 8-year parts & 1-year labor warranty (garage installation); a second tier at $2,495 each with 12-year parts & labor warranty. Fine print: limited time, attic access fee not included, residential only, subject to change.

What the reviews say

Water heater feedback Reviewers praised professional installers, next-day or same-day replacement and help arranging the city inspection.

Worth knowing One reviewer said a multi-project job included a water heater set to scalding and unrepaired drywall; another said they were charged $1,075 for water heater drain work when they had called about an A/C drain.

5 water heater reviews read, checked September 29, 2026.

Frymire Home Services

Lists Highland Village among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

What the reviews say

Water heater feedback A reviewer praised a technician who fixed a tankless water heater and adjusted its temperature on request.

Worth knowing A reviewer said follow-up work on newly installed water heaters, including a gas-smell call, cost around $1,000 and did not find the inside leak; they reported a 50% refund.

2 water heater reviews read, checked September 29, 2026.

Milestone Electric, A/C & Plumbing

Lists Highland Village among the areas it serves.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater page banner: 'Water Heaters Now $100 Off' (no base price published).

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing One customer said a replacement was installed without a required expansion tank; Milestone said the prior setup hid the need, offered a paid quote, and the customer rejected its response.

3 water heater reviews read, checked September 29, 2026.

Roto-Rooter Plumbing & Water Cleanup (Dallas)

Lists Highland Village among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Company-hosted testimonials praise a prompt weekend tankless repair and clear explanations from technicians.

Worth knowing No water heater complaints found in the sources checked; the only accounts found are testimonials chosen by the company.

3 water heater reviews read, checked September 29, 2026.

Order: companies based in Highland Village first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Texas plumbing license lookup ↗.

HOMES IN HIGHLAND VILLAGE

What Highland Village homes are like.

1993Median year built
19%Built before 1980
92%Owner-occupied
74%Heat with utility gas
96%Single-family homes

The median home was built in 1993. A first or second replacement is common in homes this age.

74% of homes heat with utility gas, so gas water heaters with existing venting are common here.

U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.

LOCAL CONDITIONS

What’s different in Highland Village.

Water feels different in well season

When the city switches to its own wells, including during the yearly disinfectant change, the water may feel soft and slick. The well water is naturally low in calcium and magnesium.

City of Highland Village: FAQs ↗

ENERGY & WATER

Who supplies Highland Village homes.

Energy

  • Electric: CoServ (The only power company the city lists)
  • Gas: Atmos Energy
  • Gas: CoServ Gas

City of Highland Village: New Resident Information ↗

Water

City of Highland Village (treated Lake Lewisville surface water from Upper Trinity Regional Water District plus five city Trinity Aquifer wells)

City of Highland Village: FAQs (water supply, hardness) ↗

REBATES & CREDITS

Rebates for Highland Village homes.

For CoServ, Atmos Energy and CoServ Gas customers in Highland Village. Ask installers for the price before rebates, then check with the program that you qualify.

Checked September 29, 2026. Who qualifies and the conditions: Texas rebates · How to check an incentive.

PERMITS & LICENSING

Permits and licenses in Highland Village.

Permits and who issues them

Highland Village says you need a permit to replace a gas or electric water heater, and the heater must be inspected within 48 hours of installation. Plumbing permits are only available through the city's online Public Portal and are paid through PayPal. Call (972) 899-5093 to book inspections (before 9 a.m. for a same-day morning slot).

Yes. Registration is $150 per fiscal year (October 1 to September 30), or $100 if renewed by October 31. Plumbers must carry at least $200,000 in liability insurance.

City of Highland Village Building Inspections ↗ · City of Highland Village: Do I need a permit for that? ↗ · City of Highland Village: Permit Application Forms ↗ · City of Highland Village: Plumbing Permit Application (PDF) ↗ · City of Highland Village: Contractor Registration (PDF) ↗ · City of Highland Village: Scheduling an Inspection ↗

Check the installer’s license

Ask for the license number and search it yourself on the Texas plumbing license lookup ↗. A listing on Ember & Tank is not a license check. Texas licensing explained →

NEARBY CITIES

Compare places near Highland Village.

Permit and utility comparison for nearby cities
CityDistancePermit to replaceFeeElectric
Lantana3 miRequired (county)—CoServ
Corinth4 miCheck with city—Oncor (delivery) with retail provider choice
Flower Mound5 miRequired$60Oncor, CoServ
Lewisville6 miRequired$50Retail electric choice; Oncor or TNMP delivery
The Colony9 miRequiredBy job value (from $10)CoServ Electric, Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer, Texas-New Mexico Power (wires)
Trophy Club9 miRequired$85Oncor

COMMON QUESTIONS

Highland Village water heater questions.

Do I need a permit to replace a water heater in Highland Village?

Yes. The city says replacing a gas or electric water heater needs a permit, and the inspection must happen within 48 hours of installation.

City of Highland Village: Do I need a permit for that? ↗ · City of Highland Village: Plumbing Permit Application (PDF) ↗

How much does the permit cost?

The plumbing permit form lists $25 for a water heater and vent plus a $25 issuance fee, $50 in all. The form is from 2013.

City of Highland Village: Plumbing Permit Application (PDF) ↗

Why does my water feel different at certain times of year?

The city adds water from its own wells to Upper Trinity surface water, and the well water is naturally soft, so it can feel slick.

City of Highland Village: FAQs ↗

More guides: Texas water heater replacement · All local guides