Local guides / Texas

WATER HEATER REPLACEMENT IN THE COLONY

The Colony Water Heater
Replacement

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THE COLONY AT A GLANCE

Replacing a water heater in The Colony.

The Colony requires a plumbing permit for water heaters. It costs $10 per $1,000 of the job's value, with a $100 minimum, under the FY 2026 fee schedule. You can do the work yourself only on your homestead, after registering with the city. Water is a mix of city wells and Dallas and Plano water, which differ in hardness.

Walking path along Lewisville Lake at Ridgepointe Park in The Colony, Texas
Ridgepointe Park, The Colony · Photo: Kevin Payravi ↗ · CC BY-SA 4.0 ↗
Permit to replace with the same type
Yes · City of The Colony Development Services, Building Inspections
Permit fee
$10 per $1,000 of the job's value, $100 minimum, for a plumbing permit (FY 2026 Master Fee Schedule)
Who gets the permit
A Texas-licensed plumber registered with the city, or an owner with a homestead exemption doing the work on their own house. You still need a permit if you go the homestead route.
Electric utility
CoServ Electric, Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer and Texas-New Mexico Power (wires)
Gas utility
Atmos Energy
Water
City of The Colony: five city wells (Trinity Sands and Paluxy aquifers), plus treated water bought from Dallas Water Utilities and, for part of Austin Ranch, from the City of Plano (NTMWD water) · Varies by source. The 2025 report shows total hardness of 12.0 ppm for the city's own water (2024 sample) and 96.0–200 ppm for the Plano/NTMWD supply; Dallas did not provide hardness data.
Rebate worth checking
Oncor Marketplace – Heat Pump Water Heater Retailer Coupon (Active)
Typical home
Built 2001 (median) · 60% owner-occupied
Companies found
8 that advertise water heater work

01 / TYPICAL PRICES

What a new water heater costs.
Know before you call.

Gas or electric tank

Storage tank

Conventional electric storage water heater illustration
$1,600–$2,400Typical cost, including installation
Hybrid electric storage

Heat-pump tank

Hybrid heat-pump water heater with upper air grille illustration
$2,500–$5,000Typical cost, including installation
Gas or electric tankless

Tankless

Compact gas tankless water heater illustration
$2,400–$5,400Typical cost, including installation

AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not The Colony averages or guaranteed quotes.

Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →

What we know about prices in The Colony

How we label prices →

Yearly running cost at Texas energy prices

$327 gas storage tank$225 gas tankless$571 electric storage tank$150 heat-pump tank

Estimated yearly energy cost for medium hot water use, based on Department of Energy test conditions. How we calculated this.

What can change the price in The Colony?

Mechanical work (new HVAC units, ducts, exhaust fans) and electrical work need their own permits, also $10 per $1,000 of value with a $100 minimum.

What affects installation cost →

02 / COMPANIES WE FOUND

Who replaces water heaters in The Colony?

Companies that advertise water heater replacement here, with what their water heater customers say.

Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →

Baker Brothers Plumbing, Air & Electric

Lists The Colony among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater special: 'Get a New Tank Water Heater for only $1,799 with Installation and Warranties' — '$1,799 (Total) OR starting at $83 per month'; fine print says price applies to standard installation only and may vary by unit size, home layout or code requirements, residential only (fine print also references a $1,999 price / $95 monthly on 24-month 9.99% APR financing).

What the reviews say

Water heater feedback Reviewers praised same-day or next-day replacement, punctual technicians and clean, code-compliant installs.

Worth knowing A customer said a tankless quote did not reflect a 15% membership discount three employees promised; Baker Brothers replied it would call to resolve it, with no final outcome shown.

5 water heater reviews read, checked September 29, 2026.

Benjamin Franklin Plumbing of Dallas

Lists The Colony among the areas it serves. Based in Plano.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing A BBB complainant said an unapproved $287.88 maintenance renewal was charged after a water heater purchase; the company said it refunded the charge.

2 water heater reviews read, checked September 29, 2026.

Berkeys Plumbing, A/C & Electrical

Lists The Colony among the areas it serves. Based in Southlake.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater special: brand-new gas or electric 40 or 50 gal. tank water heater, $1,975 each with 8-year parts & 1-year labor warranty (garage installation); a second tier at $2,495 each with 12-year parts & labor warranty. Fine print: limited time, attic access fee not included, residential only, subject to change.

What the reviews say

Water heater feedback Reviewers praised professional installers, next-day or same-day replacement and help arranging the city inspection.

Worth knowing One reviewer said a multi-project job included a water heater set to scalding and unrepaired drywall; another said they were charged $1,075 for water heater drain work when they had called about an A/C drain.

5 water heater reviews read, checked September 29, 2026.

Dallas Plumbing & Air Conditioning

Lists The Colony among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Reviewers praised a same-day water heater replacement completed within hours and clear explanations during annual water heater flushes.

Worth knowing BBB complainants said a $13,000 replacement was sold over the phone for an elderly parent and that a $1,600 deposit on a cancelled replacement took over two months to refund; the company defended its upfront pricing and confirmed the refund was processed April 12, 2025.

6 water heater reviews read, checked September 29, 2026.

Milestone Electric, A/C & Plumbing

Lists The Colony among the areas it serves.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater page banner: 'Water Heaters Now $100 Off' (no base price published).

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing One customer said a replacement was installed without a required expansion tank; Milestone said the prior setup hid the need, offered a paid quote, and the customer rejected its response.

3 water heater reviews read, checked September 29, 2026.

Mr. Rooter Plumbing of Fort Worth

Lists The Colony among the areas it serves. Based in Fort Worth.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing A reviewer said a heater installed about 14 months earlier stopped working because of faulty wiring and that the company quoted over $350 to fix it after the one-year install warranty had expired; no company response was shown.

1 water heater review read, checked September 29, 2026.

Roto-Rooter Plumbing & Water Cleanup (Dallas)

Lists The Colony among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Company-hosted testimonials praise a prompt weekend tankless repair and clear explanations from technicians.

Worth knowing No water heater complaints found in the sources checked; the only accounts found are testimonials chosen by the company.

3 water heater reviews read, checked September 29, 2026.

ARS/Rescue Rooter Dallas

Lists The Colony among the areas it serves. Based in Irving.

  • Tank
  • Tankless
  • Repair

Published price: Coupon: 'Save Up to $300 on a New Water Heater' — purchase and installation of qualifying water heater required, residential only; 'Offer expires 09/30/2026.'

What the reviews say

We haven’t found reviews that mention this company’s water heater work yet.

Order: companies based in The Colony first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Texas plumbing license lookup ↗.

HOMES IN THE COLONY

What The Colony homes are like.

2001Median year built
21%Built before 1980
60%Owner-occupied
28%Heat with utility gas
74%Single-family homes

About 29% of homes were built since 2010, so many original water heaters are reaching the age when replacement planning makes sense.

69% of homes heat with electricity, which usually means an electric water heater. It’s worth getting a price on a heat pump model too.

U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.

LOCAL CONDITIONS

What’s different in The Colony.

The city checks homestead status

If you do your own plumbing, you must register with the city (free), and the city checks with the county that the home has a homestead exemption.

The Colony Contractor Registration ↗

Well water and bought water differ

The Colony mixes its own aquifer wells with Dallas and Plano water. Its report shows very different hardness and sodium levels in the well water and the bought water, so scale buildup may depend on where you live in the city.

The Colony 2025 Water Quality Report ↗

ENERGY & WATER

Who supplies The Colony homes.

Energy

  • Electric: CoServ Electric (On the city's list of power companies)
  • Electric: Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer (Also on the city's power company list)
  • Electric: Texas-New Mexico Power (wires) (Power to Choose shows TNMP as well as Oncor for ZIP 75056; the city doesn't list TNMP)
  • Gas: Atmos Energy (On the city's list)

The Colony Utility Contact Information ↗

Water

City of The Colony: five city wells (Trinity Sands and Paluxy aquifers), plus treated water bought from Dallas Water Utilities and, for part of Austin Ranch, from the City of Plano (NTMWD water): Varies by source. The 2025 report shows total hardness of 12.0 ppm for the city's own water (2024 sample) and 96.0–200 ppm for the Plano/NTMWD supply; Dallas did not provide hardness data.

The Colony 2025 Water Quality Report (PDF) ↗

REBATES & CREDITS

Rebates for The Colony homes.

For CoServ Electric, Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer, Texas-New Mexico Power (wires) and Atmos Energy customers in The Colony. Ask installers for the price before rebates, then check with the program that you qualify.

Checked September 29, 2026. Who qualifies and the conditions: Texas rebates · How to check an incentive.

PERMITS & LICENSING

Permits and licenses in The Colony.

Permits and who issues them

The city's 'Do I need a permit?' guide says plumbing work, including water heaters, needs a permit. Replacing a toilet or sink in the same spot doesn't.

Yes. Every contractor working in the city must register each year with a driver's license and master's license. Homeowners acting as their own contractor register for free with a Homeowner Registration Form, and county records must show homestead status for electrical, mechanical or plumbing work.

City of The Colony Development Services, Building Inspections ↗ · The Colony: Do I Need a Permit? (PDF) ↗ · The Colony Contractor Registration ↗ · The Colony FY 2026 Master Fee Schedule ↗

Check the installer’s license

Ask for the license number and search it yourself on the Texas plumbing license lookup ↗. A listing on Ember & Tank is not a license check. Texas licensing explained →

NEARBY CITIES

Compare places near The Colony.

Permit and utility comparison for nearby cities
CityDistancePermit to replaceFeeElectric
Lewisville5 miRequired$50Retail electric choice; Oncor or TNMP delivery
Frisco7 miRequired$50CoServ Electric, Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer
Carrollton7 miRequiredBy job value (from $4)Oncor
Little Elm7 miRequired$50Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer, CoServ Electric
Highland Village9 miRequired$25CoServ
Plano9 miRequired$65Oncor Electric Delivery (with a retail electric provider of your choice), CoServ Electric

COMMON QUESTIONS

The Colony water heater questions.

Is a permit needed to replace a water heater in The Colony?

Yes. The city lists plumbing, including water heaters, as needing a permit.

The Colony: Do I Need a Permit? ↗

What will the permit cost?

$10 per $1,000 of the job's value, with a $100 minimum.

The Colony FY 2026 Master Fee Schedule ↗

Can I install it myself?

Only if the house is your homestead. Register with the city for free, and you still need a permit.

The Colony: Do I Need a Permit? ↗ · The Colony Contractor Registration ↗

Who provides gas and electricity?

The city lists CoServ Electric, Oncor and Atmos Energy. Which one serves you depends on your address.

The Colony Utility Contact Information ↗

More guides: Texas water heater replacement · All local guides