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WATER HEATER REPLACEMENT IN CARROLLTON

Carrollton Water Heater
Replacement

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CARROLLTON AT A GLANCE

Replacing a water heater in Carrollton.

Carrollton requires a permit for every water heater installation. Apply through the CityServe portal, then get an inspection. A plumbing permit costs $4 per $1,000 of the job's value, with a $75 minimum. The city's checklist calls for an expansion tank, a pan that drains, and a carbon monoxide alarm for gas heaters. You can do the work yourself on your own homestead; anyone else must be a licensed plumber registered with the city. Water comes from Dallas, and Oncor delivers power.

Historic buildings around Carrollton Square in downtown Carrollton, Texas
Carrollton Square in downtown Carrollton · Photo: Michael Barera ↗ · CC BY-SA 4.0 ↗
Permit to replace with the same type
Yes · City of Carrollton Building Inspection
Permit fee
Plumbing permits are $4 per $1,000 of the job's value, with a $75 minimum. If the permit is under $125, the whole fee is charged up front as a non-refundable application fee. The fee page doesn't show when these fees started.
Who gets the permit
State law lets you do the work on your own homestead (the city uses a Homeowner's Homestead Affidavit). Anyone else must be a licensed plumber registered as a contractor with the City of Carrollton.
Electric utility
Oncor
Gas utility
Atmos Energy
Water
City of Carrollton (water from Dallas Water Utilities)
Rebate worth checking
Oncor Marketplace – Heat Pump Water Heater Retailer Coupon (Active)
Typical home
Built 1988 (median) · 59% owner-occupied
Companies found
10 that advertise water heater work

01 / TYPICAL PRICES

What a new water heater costs.
Know before you call.

Gas or electric tank

Storage tank

Conventional electric storage water heater illustration
$1,600–$2,400Typical cost, including installation
Hybrid electric storage

Heat-pump tank

Hybrid heat-pump water heater with upper air grille illustration
$2,500–$5,000Typical cost, including installation
Gas or electric tankless

Tankless

Compact gas tankless water heater illustration
$2,400–$5,400Typical cost, including installation

AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Carrollton averages or guaranteed quotes.

Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →

What we know about prices in Carrollton

How we label prices →

Yearly running cost at Texas energy prices

$327 gas storage tank$225 gas tankless$571 electric storage tank$150 heat-pump tank

Estimated yearly energy cost for medium hot water use, based on Department of Energy test conditions. How we calculated this.

What can change the price in Carrollton?

Installing, changing, repairing, converting or replacing any plumbing system needs a permit. Repairs under the slab also need a letter about digging and backfill. A plumbing permit for only a pressure reducing valve is free.

What affects installation cost →

02 / COMPANIES WE FOUND

Who replaces water heaters in Carrollton?

Companies that advertise water heater replacement here, with what their water heater customers say.

Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →

Baker Brothers Plumbing, Air & Electric

Lists Carrollton among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater special: 'Get a New Tank Water Heater for only $1,799 with Installation and Warranties' — '$1,799 (Total) OR starting at $83 per month'; fine print says price applies to standard installation only and may vary by unit size, home layout or code requirements, residential only (fine print also references a $1,999 price / $95 monthly on 24-month 9.99% APR financing).

What the reviews say

Water heater feedback Reviewers praised same-day or next-day replacement, punctual technicians and clean, code-compliant installs.

Worth knowing A customer said a tankless quote did not reflect a 15% membership discount three employees promised; Baker Brothers replied it would call to resolve it, with no final outcome shown.

5 water heater reviews read, checked September 29, 2026.

Benjamin Franklin Plumbing of Dallas

Lists Carrollton among the areas it serves. Based in Plano.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing A BBB complainant said an unapproved $287.88 maintenance renewal was charged after a water heater purchase; the company said it refunded the charge.

2 water heater reviews read, checked September 29, 2026.

Berkeys Plumbing, A/C & Electrical

Lists Carrollton among the areas it serves. Based in Southlake.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater special: brand-new gas or electric 40 or 50 gal. tank water heater, $1,975 each with 8-year parts & 1-year labor warranty (garage installation); a second tier at $2,495 each with 12-year parts & labor warranty. Fine print: limited time, attic access fee not included, residential only, subject to change.

What the reviews say

Water heater feedback Reviewers praised professional installers, next-day or same-day replacement and help arranging the city inspection.

Worth knowing One reviewer said a multi-project job included a water heater set to scalding and unrepaired drywall; another said they were charged $1,075 for water heater drain work when they had called about an A/C drain.

5 water heater reviews read, checked September 29, 2026.

bluefrog Plumbing + Drain of North Dallas

Lists Carrollton among the areas it serves. Based in Frisco.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Reviewers praised a fast replacement in an upstairs closet, a well-organized relocation to the garage, and tankless maintenance.

Worth knowing One HomeAdvisor reviewer said a heater move upstairs scratched floors and damaged stairs and that the company never followed up on promised repairs; another said an inspector caught a disconnected ground wire.

4 water heater reviews read, checked September 29, 2026.

Dallas Plumbing & Air Conditioning

Lists Carrollton among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Reviewers praised a same-day water heater replacement completed within hours and clear explanations during annual water heater flushes.

Worth knowing BBB complainants said a $13,000 replacement was sold over the phone for an elderly parent and that a $1,600 deposit on a cancelled replacement took over two months to refund; the company defended its upfront pricing and confirmed the refund was processed April 12, 2025.

6 water heater reviews read, checked September 29, 2026.

Frymire Home Services

Lists Carrollton among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

What the reviews say

Water heater feedback A reviewer praised a technician who fixed a tankless water heater and adjusted its temperature on request.

Worth knowing A reviewer said follow-up work on newly installed water heaters, including a gas-smell call, cost around $1,000 and did not find the inside leak; they reported a 50% refund.

2 water heater reviews read, checked September 29, 2026.

Milestone Electric, A/C & Plumbing

Lists Carrollton among the areas it serves.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater page banner: 'Water Heaters Now $100 Off' (no base price published).

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing One customer said a replacement was installed without a required expansion tank; Milestone said the prior setup hid the need, offered a paid quote, and the customer rejected its response.

3 water heater reviews read, checked September 29, 2026.

Mr. Rooter Plumbing of Dallas

Lists Carrollton among the areas it serves. Based in Farmers Branch.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Reviewers praised same-day water heater replacement and a technician who helped secure warranty coverage on a failed unit.

Worth knowing Several customers said technicians quoted replacements they did not need or at prices far above other plumbers; Mr.

6 water heater reviews read, checked September 29, 2026.

Roto-Rooter Plumbing & Water Cleanup (Dallas)

Lists Carrollton among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Company-hosted testimonials praise a prompt weekend tankless repair and clear explanations from technicians.

Worth knowing No water heater complaints found in the sources checked; the only accounts found are testimonials chosen by the company.

3 water heater reviews read, checked September 29, 2026.

ARS/Rescue Rooter Dallas

Lists Carrollton among the areas it serves. Based in Irving.

  • Tank
  • Tankless
  • Repair

Published price: Coupon: 'Save Up to $300 on a New Water Heater' — purchase and installation of qualifying water heater required, residential only; 'Offer expires 09/30/2026.'

What the reviews say

We haven’t found reviews that mention this company’s water heater work yet.

Order: companies based in Carrollton first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Texas plumbing license lookup ↗.

HOMES IN CARROLLTON

What Carrollton homes are like.

1988Median year built
26%Built before 1980
59%Owner-occupied
42%Heat with utility gas
64%Single-family homes

The median home was built in 1988. A first or second replacement is common in homes this age.

57% of homes heat with electricity, which usually means an electric water heater. It’s worth getting a price on a heat pump model too.

U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.

LOCAL CONDITIONS

What’s different in Carrollton.

Expansion tank and pan required

Carrollton's water heater page requires a thermal expansion tank on the cold water line, an approved pan 1.5 inches deep with a 3/4-inch drain to the outside or an approved drain, and insulated water pipes when the heater is in a garage or attic.

City of Carrollton: Water Heaters ↗

Gas heaters: CO alarm and fresh air

For a gas water heater in a closet, the city requires air openings near the top and bottom. It also requires a hand-turned ball valve to shut off the gas, no more than 36 inches of flexible gas pipe, and a carbon monoxide alarm outside each bedroom area.

City of Carrollton: Water Heaters ↗

Height of the relief pipe

The relief valve (T&P) pipe must end outside, between 6 inches and 2 feet above the ground or floor, or at an approved drain.

City of Carrollton: Water Heaters ↗

ENERGY & WATER

Who supplies Carrollton homes.

Energy

  • Electric: Oncor (Delivers the power; you choose your electricity company)
  • Gas: Atmos Energy

City of Carrollton: Utility Resources (newcomers) ↗

Water

City of Carrollton (water from Dallas Water Utilities)

City of Carrollton: Water Quality ↗ · City of Carrollton: 2024 Water Quality Report (PDF) ↗

REBATES & CREDITS

Rebates for Carrollton homes.

For Oncor and Atmos Energy customers in Carrollton. Ask installers for the price before rebates, then check with the program that you qualify.

Checked September 29, 2026. Who qualifies and the conditions: Texas rebates · How to check an incentive.

PERMITS & LICENSING

Permits and licenses in Carrollton.

Permits and who issues them

Carrollton requires a permit to install any water heater. Apply and pay through the CityServe portal, then book an inspection when the work is done (questions: 972-466-3225).

Yes. Plumbers must be registered as contractors with the City of Carrollton. The fee page lists plumbing contractor registration but doesn't show the amount.

City of Carrollton Building Inspection ↗ · City of Carrollton: Water Heaters ↗ · City of Carrollton: Plumbing Work ↗ · City of Carrollton: Building Inspection Fees ↗ · City of Carrollton: Homeowner's Homestead Affidavit (PDF) ↗

Check the installer’s license

Ask for the license number and search it yourself on the Texas plumbing license lookup ↗. A listing on Ember & Tank is not a license check. Texas licensing explained →

NEARBY CITIES

Compare places near Carrollton.

Permit and utility comparison for nearby cities
CityDistancePermit to replaceFeeElectric
Addison4 miRequired$50Oncor (delivery)
Farmers Branch4 miRequired—Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer
Coppell6 miRequired$80Oncor
Lewisville6 miRequired$50Retail electric choice; Oncor or TNMP delivery
The Colony7 miRequiredBy job value (from $10)CoServ Electric, Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer, Texas-New Mexico Power (wires)
Plano10 miRequired$65Oncor Electric Delivery (with a retail electric provider of your choice), CoServ Electric

COMMON QUESTIONS

Carrollton water heater questions.

Can I install my own water heater in Carrollton?

Yes, if it's your homestead. The city uses a Homeowner's Homestead Affidavit. Anyone else must be a licensed plumber registered as a contractor with Carrollton.

City of Carrollton: Water Heaters ↗ · City of Carrollton: Homeowner's Homestead Affidavit (PDF) ↗

What does a Carrollton water heater permit cost?

$4 per $1,000 of the job's value, with a $75 minimum. Re-inspections are $50. If work starts before the permit is issued, you pay an extra fee equal to the permit fee.

City of Carrollton: Building Inspection Fees ↗

Does Carrollton require an expansion tank?

Yes. The city's water heater rules call for an expansion tank on the cold water pipe to handle water expanding as it heats.

City of Carrollton: Water Heaters ↗

More guides: Texas water heater replacement · All local guides