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WATER HEATER REPLACEMENT IN CARROLLTON
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See what replacement costs ↓CARROLLTON AT A GLANCE
Carrollton requires a permit for every water heater installation. Apply through the CityServe portal, then get an inspection. A plumbing permit costs $4 per $1,000 of the job's value, with a $75 minimum. The city's checklist calls for an expansion tank, a pan that drains, and a carbon monoxide alarm for gas heaters. You can do the work yourself on your own homestead; anyone else must be a licensed plumber registered with the city. Water comes from Dallas, and Oncor delivers power.

01 / TYPICAL PRICES



AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Carrollton averages or guaranteed quotes.
Installing, changing, repairing, converting or replacing any plumbing system needs a permit. Repairs under the slab also need a letter about digging and backfill. A plumbing permit for only a pressure reducing valve is free.
02 / COMPANIES WE FOUND
Companies that advertise water heater replacement here, with what their water heater customers say.
Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →
Lists Carrollton among the areas it serves. Based in Dallas.
Published price: Water heater special: 'Get a New Tank Water Heater for only $1,799 with Installation and Warranties' — '$1,799 (Total) OR starting at $83 per month'; fine print says price applies to standard installation only and may vary by unit size, home layout or code requirements, residential only (fine print also references a $1,999 price / $95 monthly on 24-month 9.99% APR financing).
Water heater feedback Reviewers praised same-day or next-day replacement, punctual technicians and clean, code-compliant installs.
Worth knowing A customer said a tankless quote did not reflect a 15% membership discount three employees promised; Baker Brothers replied it would call to resolve it, with no final outcome shown.
5 water heater reviews read, checked September 29, 2026.
Lists Carrollton among the areas it serves. Based in Plano.
Water heater feedback No water heater praise found in the sources checked.
Worth knowing A BBB complainant said an unapproved $287.88 maintenance renewal was charged after a water heater purchase; the company said it refunded the charge.
2 water heater reviews read, checked September 29, 2026.
Lists Carrollton among the areas it serves. Based in Southlake.
Published price: Water heater special: brand-new gas or electric 40 or 50 gal. tank water heater, $1,975 each with 8-year parts & 1-year labor warranty (garage installation); a second tier at $2,495 each with 12-year parts & labor warranty. Fine print: limited time, attic access fee not included, residential only, subject to change.
Water heater feedback Reviewers praised professional installers, next-day or same-day replacement and help arranging the city inspection.
Worth knowing One reviewer said a multi-project job included a water heater set to scalding and unrepaired drywall; another said they were charged $1,075 for water heater drain work when they had called about an A/C drain.
5 water heater reviews read, checked September 29, 2026.
Lists Carrollton among the areas it serves. Based in Frisco.
Water heater feedback Reviewers praised a fast replacement in an upstairs closet, a well-organized relocation to the garage, and tankless maintenance.
Worth knowing One HomeAdvisor reviewer said a heater move upstairs scratched floors and damaged stairs and that the company never followed up on promised repairs; another said an inspector caught a disconnected ground wire.
4 water heater reviews read, checked September 29, 2026.
Lists Carrollton among the areas it serves. Based in Dallas.
Water heater feedback Reviewers praised a same-day water heater replacement completed within hours and clear explanations during annual water heater flushes.
Worth knowing BBB complainants said a $13,000 replacement was sold over the phone for an elderly parent and that a $1,600 deposit on a cancelled replacement took over two months to refund; the company defended its upfront pricing and confirmed the refund was processed April 12, 2025.
6 water heater reviews read, checked September 29, 2026.
Lists Carrollton among the areas it serves. Based in Dallas.
Water heater feedback A reviewer praised a technician who fixed a tankless water heater and adjusted its temperature on request.
Worth knowing A reviewer said follow-up work on newly installed water heaters, including a gas-smell call, cost around $1,000 and did not find the inside leak; they reported a 50% refund.
2 water heater reviews read, checked September 29, 2026.
Lists Carrollton among the areas it serves.
Published price: Water heater page banner: 'Water Heaters Now $100 Off' (no base price published).
Water heater feedback No water heater praise found in the sources checked.
Worth knowing One customer said a replacement was installed without a required expansion tank; Milestone said the prior setup hid the need, offered a paid quote, and the customer rejected its response.
3 water heater reviews read, checked September 29, 2026.
Lists Carrollton among the areas it serves. Based in Farmers Branch.
Water heater feedback Reviewers praised same-day water heater replacement and a technician who helped secure warranty coverage on a failed unit.
Worth knowing Several customers said technicians quoted replacements they did not need or at prices far above other plumbers; Mr.
6 water heater reviews read, checked September 29, 2026.
Lists Carrollton among the areas it serves. Based in Dallas.
Water heater feedback Company-hosted testimonials praise a prompt weekend tankless repair and clear explanations from technicians.
Worth knowing No water heater complaints found in the sources checked; the only accounts found are testimonials chosen by the company.
3 water heater reviews read, checked September 29, 2026.
Lists Carrollton among the areas it serves. Based in Irving.
Published price: Coupon: 'Save Up to $300 on a New Water Heater' — purchase and installation of qualifying water heater required, residential only; 'Offer expires 09/30/2026.'
We haven’t found reviews that mention this company’s water heater work yet.
Order: companies based in Carrollton first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Texas plumbing license lookup ↗.
FROM COMPANIES SERVING CARROLLTON






HOMES IN CARROLLTON
The median home was built in 1988. A first or second replacement is common in homes this age.
57% of homes heat with electricity, which usually means an electric water heater. It’s worth getting a price on a heat pump model too.
U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.
LOCAL CONDITIONS
Carrollton's water heater page requires a thermal expansion tank on the cold water line, an approved pan 1.5 inches deep with a 3/4-inch drain to the outside or an approved drain, and insulated water pipes when the heater is in a garage or attic.
For a gas water heater in a closet, the city requires air openings near the top and bottom. It also requires a hand-turned ball valve to shut off the gas, no more than 36 inches of flexible gas pipe, and a carbon monoxide alarm outside each bedroom area.
The relief valve (T&P) pipe must end outside, between 6 inches and 2 feet above the ground or floor, or at an approved drain.
ENERGY & WATER
City of Carrollton (water from Dallas Water Utilities)
City of Carrollton: Water Quality ↗ · City of Carrollton: 2024 Water Quality Report (PDF) ↗
REBATES & CREDITS
For Oncor and Atmos Energy customers in Carrollton. Ask installers for the price before rebates, then check with the program that you qualify.
Checked September 29, 2026. Who qualifies and the conditions: Texas rebates · How to check an incentive.
PERMITS & LICENSING
Carrollton requires a permit to install any water heater. Apply and pay through the CityServe portal, then book an inspection when the work is done (questions: 972-466-3225).
Yes. Plumbers must be registered as contractors with the City of Carrollton. The fee page lists plumbing contractor registration but doesn't show the amount.
City of Carrollton Building Inspection ↗ · City of Carrollton: Water Heaters ↗ · City of Carrollton: Plumbing Work ↗ · City of Carrollton: Building Inspection Fees ↗ · City of Carrollton: Homeowner's Homestead Affidavit (PDF) ↗
Ask for the license number and search it yourself on the Texas plumbing license lookup ↗. A listing on Ember & Tank is not a license check. Texas licensing explained →
NEARBY CITIES
| City | Distance | Permit to replace | Fee | Electric |
|---|---|---|---|---|
| Addison | 4 mi | Required | $50 | Oncor (delivery) |
| Farmers Branch | 4 mi | Required | — | Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer |
| Coppell | 6 mi | Required | $80 | Oncor |
| Lewisville | 6 mi | Required | $50 | Retail electric choice; Oncor or TNMP delivery |
| The Colony | 7 mi | Required | By job value (from $10) | CoServ Electric, Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer, Texas-New Mexico Power (wires) |
| Plano | 10 mi | Required | $65 | Oncor Electric Delivery (with a retail electric provider of your choice), CoServ Electric |
COMMON QUESTIONS
Yes, if it's your homestead. The city uses a Homeowner's Homestead Affidavit. Anyone else must be a licensed plumber registered as a contractor with Carrollton.
City of Carrollton: Water Heaters ↗ · City of Carrollton: Homeowner's Homestead Affidavit (PDF) ↗
$4 per $1,000 of the job's value, with a $75 minimum. Re-inspections are $50. If work starts before the permit is issued, you pay an extra fee equal to the permit fee.
Yes. The city's water heater rules call for an expansion tank on the cold water pipe to handle water expanding as it heats.
More guides: Texas water heater replacement · All local guides