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WATER HEATER REPLACEMENT IN DALLAS

Dallas Water Heater
Replacement

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DALLAS AT A GLANCE

Replacing a water heater in Dallas.

In Dallas, a plumber registered with the city pulls the permit to replace a water heater, through the Planning and Development Department. You can do the work yourself on your homestead with a Homeowner's Permit, which means signing an affidavit in front of city staff. Oncor delivers power. Dallas has its own changes to the plumbing code, including a rule that an attic water heater more than 8 feet up needs a fixed stair or ladder.

Downtown Dallas skyline behind the Trinity River floodplain and the white arch of the Margaret Hunt Hill Bridge
Dallas skyline over the Trinity River and Margaret Hunt Hill Bridge · Photo: Tony Webster ↗ · CC BY-SA 2.0 ↗
Permit to replace with the same type
Yes · City of Dallas Planning and Development Department (Building Inspection Division)
Permit fee
There's no separate water heater fee. The Fee Guide that started July 1, 2025 lists changes or repairs to a single-family home or duplex at a $181 base per home plus $100 for each added trade. Trade permits on their own fall under the alterations table, with a $175 minimum.
Who gets the permit
A plumbing contractor registered with the City of Dallas, or a homeowner on their own homestead with a Homeowner's Permit. That's a signed affidavit, witnessed by city staff, saying you'll do the work yourself without paid help.
Electric utility
Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer
Gas utility
Atmos Energy
Water
Dallas Water Utilities
Rebate worth checking
Oncor Marketplace – Heat Pump Water Heater Retailer Coupon (Active)
Typical home
Built 1981 (median) · 42% owner-occupied
Companies found
8 that advertise water heater work

01 / TYPICAL PRICES

What a new water heater costs.
Know before you call.

Gas or electric tank

Storage tank

Conventional electric storage water heater illustration
$1,600–$2,400Typical cost, including installation
Hybrid electric storage

Heat-pump tank

Hybrid heat-pump water heater with upper air grille illustration
$2,500–$5,000Typical cost, including installation
Gas or electric tankless

Tankless

Compact gas tankless water heater illustration
$2,400–$5,400Typical cost, including installation

AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Dallas averages or guaranteed quotes.

Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →

What we know about prices in Dallas

How we label prices →

Yearly running cost at Texas energy prices

$327 gas storage tank$225 gas tankless$571 electric storage tank$150 heat-pump tank

Estimated yearly energy cost for medium hot water use, based on Department of Energy test conditions. How we calculated this.

What can change the price in Dallas?

Gas water heaters and their vents fall under the Dallas Fuel Gas Code (Chapter 60), separate from the Plumbing Code (Chapter 54). The city didn't publish other specific triggers.

What affects installation cost →

02 / COMPANIES WE FOUND

Who replaces water heaters in Dallas?

Companies that advertise water heater replacement here, with what their water heater customers say.

Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →

Baker Brothers Plumbing, Air & Electric

Lists Dallas among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater special: 'Get a New Tank Water Heater for only $1,799 with Installation and Warranties' — '$1,799 (Total) OR starting at $83 per month'; fine print says price applies to standard installation only and may vary by unit size, home layout or code requirements, residential only (fine print also references a $1,999 price / $95 monthly on 24-month 9.99% APR financing).

What the reviews say

Water heater feedback Reviewers praised same-day or next-day replacement, punctual technicians and clean, code-compliant installs.

Worth knowing A customer said a tankless quote did not reflect a 15% membership discount three employees promised; Baker Brothers replied it would call to resolve it, with no final outcome shown.

5 water heater reviews read, checked September 29, 2026.

Dallas Plumbing & Air Conditioning

Lists Dallas among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Reviewers praised a same-day water heater replacement completed within hours and clear explanations during annual water heater flushes.

Worth knowing BBB complainants said a $13,000 replacement was sold over the phone for an elderly parent and that a $1,600 deposit on a cancelled replacement took over two months to refund; the company defended its upfront pricing and confirmed the refund was processed April 12, 2025.

6 water heater reviews read, checked September 29, 2026.

Frymire Home Services

Lists Dallas among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

What the reviews say

Water heater feedback A reviewer praised a technician who fixed a tankless water heater and adjusted its temperature on request.

Worth knowing A reviewer said follow-up work on newly installed water heaters, including a gas-smell call, cost around $1,000 and did not find the inside leak; they reported a 50% refund.

2 water heater reviews read, checked September 29, 2026.

Roto-Rooter Plumbing & Water Cleanup (Dallas)

Lists Dallas among the areas it serves. Based in Dallas.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Company-hosted testimonials praise a prompt weekend tankless repair and clear explanations from technicians.

Worth knowing No water heater complaints found in the sources checked; the only accounts found are testimonials chosen by the company.

3 water heater reviews read, checked September 29, 2026.

Benjamin Franklin Plumbing of Dallas

Lists Dallas among the areas it serves. Based in Plano.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing A BBB complainant said an unapproved $287.88 maintenance renewal was charged after a water heater purchase; the company said it refunded the charge.

2 water heater reviews read, checked September 29, 2026.

Milestone Electric, A/C & Plumbing

Lists Dallas among the areas it serves.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Water heater page banner: 'Water Heaters Now $100 Off' (no base price published).

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing One customer said a replacement was installed without a required expansion tank; Milestone said the prior setup hid the need, offered a paid quote, and the customer rejected its response.

3 water heater reviews read, checked September 29, 2026.

Mr. Rooter Plumbing of Dallas

Lists Dallas among the areas it serves. Based in Farmers Branch.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Reviewers praised same-day water heater replacement and a technician who helped secure warranty coverage on a failed unit.

Worth knowing Several customers said technicians quoted replacements they did not need or at prices far above other plumbers; Mr.

6 water heater reviews read, checked September 29, 2026.

ARS/Rescue Rooter Dallas

Lists Dallas among the areas it serves. Based in Irving.

  • Tank
  • Tankless
  • Repair

Published price: Coupon: 'Save Up to $300 on a New Water Heater' — purchase and installation of qualifying water heater required, residential only; 'Offer expires 09/30/2026.'

What the reviews say

We haven’t found reviews that mention this company’s water heater work yet.

Order: companies based in Dallas first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Texas plumbing license lookup ↗.

HOMES IN DALLAS

What Dallas homes are like.

1981Median year built
48%Built before 1980
42%Owner-occupied
33%Heat with utility gas
45%Single-family homes

About 48% of homes were built before 1980. Older homes often have older venting, smaller closets and shutoff valves that should be checked before install day.

65% of homes heat with electricity, which usually means an electric water heater. It’s worth getting a price on a heat pump model too.

Only 42% of homes are owner-occupied. Renters should ask the landlord or property manager; replacing the heater is usually the owner’s decision.

U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.

LOCAL CONDITIONS

What’s different in Dallas.

Attic water heaters need a fixed stair or ladder

Under Dallas's plumbing code changes, a water heater in an attic, on a roof, or on a mezzanine or platform more than 8 feet above the floor must be reachable by stairs or a permanent ladder fastened to the building. A portable ladder is allowed only for units of 10 gallons or less (or bigger with approval) reached through a drop ceiling no more than 10 feet up. The space also needs a light and an outlet if it doesn't have them.

Chapter 54 Dallas Plumbing Code amendments (2021 IPC), Sec. 502.6 ↗

Dallas rules for the relief pipe and pan

Dallas's Sec. 504.6 says the relief valve pipe must drain through an air gap, have no trap, flow downhill and end where people can see it. Its Sec. 504.7.1 requires a water heater pan at least 1.5 inches deep, drained by a pipe at least 3/4 inch wide that empties through an air gap.

Chapter 54 Dallas Plumbing Code amendments, Secs. 504.6 and 504.7.1 ↗

ENERGY & WATER

Who supplies Dallas homes.

Energy

  • Electric: Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer (Power to Choose shows only Oncor delivering power for ZIP 75201, the one we checked)
  • Gas: Atmos Energy

Texas PUC Power to Choose plan data for ZIP 75201 (company_tdu_name field) ↗ · Atmos Energy Mid-Tex Division tariff - Section II, Cities and Counties Served (Mar 2023) ↗

Water

Dallas Water Utilities

Dallas Water Utilities Lead and Copper page (links 2024 Water Quality Report) ↗ · City of Dallas 2024 Water Quality Report (bill insert) ↗

REBATES & CREDITS

Rebates for Dallas homes.

For Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer and Atmos Energy customers in Dallas. Ask installers for the price before rebates, then check with the program that you qualify.

Checked September 29, 2026. Who qualifies and the conditions: Texas rebates · How to check an incentive.

PERMITS & LICENSING

Permits and licenses in Dallas.

Permits and who issues them

Dallas handles home plumbing permits through its DallasNow online system, and district plumbing inspectors do the inspections. The city's homeowner permit rules say plumbing work needs a permit and must pass Building Inspection before you use it. We didn't find a permit type just for water heaters.

Yes. Plumbing (PL) and other trade license holders must register in person at 320 E. Jefferson Blvd., bringing their state license card and photo ID. City registration ends when the state license expires.

City of Dallas Planning and Development Department (Building Inspection Division) ↗ · Dallas Planning & Development fees page (Fee Guide effective July 1, 2025) ↗ · Dallas Permit Fee Schedule effective July 1, 2025 (PDF) ↗ · Dallas Homeowner's Exemption from Registration as a Contractor (rev. 01-01-2018) ↗ · Dallas Contractor Registration form (3/28/2025) ↗ · Dallas Plumbing/Mechanical inspections page ↗

Check the installer’s license

Ask for the license number and search it yourself on the Texas plumbing license lookup ↗. A listing on Ember & Tank is not a license check. Texas licensing explained →

NEARBY CITIES

Compare places near Dallas.

Permit and utility comparison for nearby cities
CityDistancePermit to replaceFeeElectric
University Park4 miRequired$150Oncor (delivery)
Balch Springs10 miRequired$85Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer
Mesquite11 miRequired$65Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer
Garland11 miRequired$88Garland Power & Light (GP&L), Oncor (delivery) with retail provider choice
Farmers Branch11 miRequired—Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer
Addison12 miRequired$50Oncor (delivery)

COMMON QUESTIONS

Dallas water heater questions.

Can I replace my own water heater in Dallas?

Only on your homestead, with a Homeowner's Permit. You sign an affidavit in front of city staff saying you'll do the work yourself without paid help, and the work still has to pass Building Inspection.

Dallas Homeowner's Exemption from Registration as a Contractor ↗

Does my plumber need to be registered with Dallas?

Yes. The license holder registers in person with their state license and photo ID, and the city registration ends when the state license does.

Dallas Contractor Registration form ↗

My water heater is in the attic. Is there a special rule?

Yes. If it sits more than 8 feet above the floor, Dallas requires stairs or a permanent ladder fastened to the building, with a few exceptions for small units.

Chapter 54 Dallas Plumbing Code amendments ↗

More guides: Texas water heater replacement · All local guides