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WATER HEATER REPLACEMENT IN UNIVERSITY PARK
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UNIVERSITY PARK AT A GLANCE
University Park's permit FAQ says you need a permit to replace a water heater, even though most fixture swaps don't. Contractors register with the city on the same yearly cycle as their state license. Oncor serves the city, Atmos Energy supplies gas, and water comes from the Dallas County Park Cities Municipal Utility District, not directly from Dallas.
01 / TYPICAL PRICES



AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not University Park averages or guaranteed quotes.
Adding a hard-wired light fixture also needs a permit. The city notes that contractor signs aren't allowed in residential areas.
02 / COMPANIES WE FOUND
Companies that advertise water heater replacement here, with what their water heater customers say.
Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →
Lists University Park among the areas it serves. Based in Dallas.
Published price: Water heater special: 'Get a New Tank Water Heater for only $1,799 with Installation and Warranties' — '$1,799 (Total) OR starting at $83 per month'; fine print says price applies to standard installation only and may vary by unit size, home layout or code requirements, residential only (fine print also references a $1,999 price / $95 monthly on 24-month 9.99% APR financing).
Water heater feedback Reviewers praised same-day or next-day replacement, punctual technicians and clean, code-compliant installs.
Worth knowing A customer said a tankless quote did not reflect a 15% membership discount three employees promised; Baker Brothers replied it would call to resolve it, with no final outcome shown.
5 water heater reviews read, checked September 29, 2026.
Lists University Park among the areas it serves. Based in Plano.
Water heater feedback No water heater praise found in the sources checked.
Worth knowing A BBB complainant said an unapproved $287.88 maintenance renewal was charged after a water heater purchase; the company said it refunded the charge.
2 water heater reviews read, checked September 29, 2026.
Lists University Park among the areas it serves. Based in Southlake.
Published price: Water heater special: brand-new gas or electric 40 or 50 gal. tank water heater, $1,975 each with 8-year parts & 1-year labor warranty (garage installation); a second tier at $2,495 each with 12-year parts & labor warranty. Fine print: limited time, attic access fee not included, residential only, subject to change.
Water heater feedback Reviewers praised professional installers, next-day or same-day replacement and help arranging the city inspection.
Worth knowing One reviewer said a multi-project job included a water heater set to scalding and unrepaired drywall; another said they were charged $1,075 for water heater drain work when they had called about an A/C drain.
5 water heater reviews read, checked September 29, 2026.
Lists University Park among the areas it serves. Based in Dallas.
Water heater feedback A reviewer praised a technician who fixed a tankless water heater and adjusted its temperature on request.
Worth knowing A reviewer said follow-up work on newly installed water heaters, including a gas-smell call, cost around $1,000 and did not find the inside leak; they reported a 50% refund.
2 water heater reviews read, checked September 29, 2026.
Lists University Park among the areas it serves.
Published price: Water heater page banner: 'Water Heaters Now $100 Off' (no base price published).
Water heater feedback No water heater praise found in the sources checked.
Worth knowing One customer said a replacement was installed without a required expansion tank; Milestone said the prior setup hid the need, offered a paid quote, and the customer rejected its response.
3 water heater reviews read, checked September 29, 2026.
Lists University Park among the areas it serves. Based in Farmers Branch.
Water heater feedback Reviewers praised same-day water heater replacement and a technician who helped secure warranty coverage on a failed unit.
Worth knowing Several customers said technicians quoted replacements they did not need or at prices far above other plumbers; Mr.
6 water heater reviews read, checked September 29, 2026.
Lists University Park among the areas it serves. Based in Dallas.
Water heater feedback Company-hosted testimonials praise a prompt weekend tankless repair and clear explanations from technicians.
Worth knowing No water heater complaints found in the sources checked; the only accounts found are testimonials chosen by the company.
3 water heater reviews read, checked September 29, 2026.
Order: companies based in University Park first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Texas plumbing license lookup ↗.
FROM COMPANIES SERVING UNIVERSITY PARK




HOMES IN UNIVERSITY PARK
The median home was built in 1990. A first or second replacement is common in homes this age.
61% of homes heat with utility gas, so gas water heaters with existing venting are common here.
U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.
LOCAL CONDITIONS
University Park buys its water from the Dallas County Park Cities Municipal Utility District, run by a board elected by residents of Highland Park and University Park.
University Park Water Quality Report covering 2025 (published June 2026, PDF) ↗
The posted permit fee PDF is from January 2021 and doesn't name water heaters, so check the charge with Community Development.
University Park Permit Fee List (PDF, file dated Jan. 2021) ↗
ENERGY & WATER
University Park – Utility Services ↗ · Oncor – Area Managers (search-by-city list of communities served) ↗
City of University Park (surface water purchased from Dallas County Park Cities Municipal Utility District, Elm Fork of the Trinity River)
University Park Water Quality Report covering 2025 (published June 2026, PDF) ↗
REBATES & CREDITS
For Oncor (delivery) and Atmos Energy customers in University Park. Ask installers for the price before rebates, then check with the program that you qualify.
Checked September 29, 2026. Who qualifies and the conditions: Texas rebates · How to check an incentive.
PERMITS & LICENSING
University Park's permit FAQ says swapping fixtures usually doesn't need a permit, but replacing a water heater does. Call 214-987-5411 to check what your project needs.
Yes. Contractors send a registration form and a copy of their state license, in person or through the contractor portal. Registration expires with the state license.
City of University Park Community Development – Building Inspection ↗ · University Park – Building Permits (FAQ) ↗ · University Park Permit Fee List (PDF, file dated Jan. 2021) ↗
Ask for the license number and search it yourself on the Texas plumbing license lookup ↗. A listing on Ember & Tank is not a license check. Texas licensing explained →
NEARBY CITIES
| City | Distance | Permit to replace | Fee | Electric |
|---|---|---|---|---|
| Dallas | 4 mi | Required | $181 | Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer |
| Farmers Branch | 7 mi | Required | — | Oncor Electric Delivery (wires) with a retail electric provider chosen by the customer |
| Addison | 8 mi | Required | $50 | Oncor (delivery) |
| Richardson | 10 mi | Required | $100 | Oncor (delivery) |
| Irving | 10 mi | Required | — | Oncor |
| Garland | 10 mi | Required | $88 | Garland Power & Light (GP&L), Oncor (delivery) with retail provider choice |
COMMON QUESTIONS
Yes. The city's FAQ says replacing a water heater needs a permit.
The city sends residents to Atmos Energy for natural gas.
More guides: Texas water heater replacement · All local guides