Storage tank
$1,600–$2,400Typical cost, including installation
WATER HEATER REPLACEMENT IN NORCROSS
Norcross Water Heater
Replacement
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Replacing a water heater in Norcross.
A home trade permit for plumbing or gas repairs and upgrades in Norcross is a flat $30. The city's own power company, Norcross Power, pays $150 when you replace a gas water heater with an electric one of 40 gallons or more. Gwinnett County supplies the water.
- Permit to replace with the same type
- Check with the city · City of Norcross Community Development – Building Official/Inspections
- Permit fee
- $30 for a Residential Trade permit (TRD-R) covering home plumbing, gas or electrical upgrades and repairs. The fee schedule says 'Effective July 6, 2022' at the top, was updated December 2025, and the file is named March 25, 2026.
- Electric utility
- Norcross Power
- Gas utility
- Gas South (marketer)
- Water
- Gwinnett County Department of Water Resources · Soft: about 1.34 grains per gallon average (range 1.05–1.87 gpg, roughly 18–32 mg/L) on Gwinnett's Home Brewers water quality table; the page does not state the data year
- Rebate worth checking
- Norcross Power Water Heater Rebate (Active)
- Typical home
- Built 1990 (median) · 60% owner-occupied
- Companies found
- 12 that advertise water heater work
01 / TYPICAL PRICES
What a new water heater costs.
Know before you call.
Heat-pump tank
$2,500–$5,000Typical cost, including installation
Tankless
$2,400–$5,400Typical cost, including installation
AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Norcross averages or guaranteed quotes.
Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →
What we know about prices in Norcross
- National installer’s published rangeThe ranges above. Home Depot ↗
- Local permit fee$30 for a Residential Trade permit (TRD-R) covering home plumbing, gas or electrical upgrades and repairs. The fee schedule says 'Effective July 6, 2022' at the top, was updated December 2025, and the file is named March 25, 2026.. City of Norcross Community Development – Building Official/Inspections fee source ↗
- Local company’s advertised price6 of the companies listed for Norcross post water heater prices or specials on their websites: Allgood Home Services (ARS/Rescue Rooter), Estes Services, R.S. Andrews, Reliable Heating & Air, Plumbing & Electrical, Superior Plumbing, RooterPLUS!. Each offer has its own conditions.
- Measured local dataNot collected yet, so no Norcross average is shown.
What can change the price in Norcross?
Starting work without a permit doubles the fee ($50 minimum). Turning power back on or releasing it for a home costs $65.
02 / COMPANIES WE FOUND
Who replaces water heaters in Norcross?
Companies that advertise water heater replacement here, with what their water heater customers say.
Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →
Allgood Home Services (ARS/Rescue Rooter)
Lists Norcross among the areas it serves. Based in Norcross.
- Tank
- Tankless
- Heat pump
- Repair
Published price: Coupon: 'Save Up to $300 on a New Water Heater' (purchase and installation of qualifying water heater required; residential only; expires 09/30/2026).
What the reviews say
We haven’t found reviews that mention this company’s water heater work yet.
Ace Hardware Home Services Atlanta (North Georgia)
Lists Norcross among the areas it serves. Based in Marietta.
- Tank
- Tankless
- Repair
- Emergency service
What the reviews say
Water heater feedback Reviewers praised a tankless job, a quick replacement of a leaking heater, and a technician who explained gas and electric options.
Worth knowing No water heater complaints found in the sources checked.
3 water heater reviews read, checked September 29, 2026.
AZERPLUMB - Plumbing & Drain
Lists Norcross among the areas it serves. Based in Cumming.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
What the reviews say
Water heater feedback Reviewers praised a tankless installation explained step by step and a careful Navien tankless service visit.
Worth knowing No water heater complaints found in the sources checked.
2 water heater reviews read, checked September 29, 2026.
Casteel Heating, Cooling, Plumbing and Electrical
Lists Norcross among the areas it serves.
- Tank
- Tankless
- Repair
- Emergency service
What the reviews say
Water heater feedback The reviewer reported that a county inspector said the new water heater installation was done well.
Worth knowing The same reviewer was concerned by the inspector's implication about earlier installs; Casteel replied that a manager would review the installation history with the customer.
1 water heater review read, checked September 29, 2026.
Estes Services
Lists Norcross among the areas it serves. Based in Atlanta.
- Tank
- Tankless
- Repair
Published price: Coupons: '$250 OFF Tankless Water Heater Installation. Same-Day Installation' and 'Free Water Heater Estimates'
What the reviews say
Water heater feedback A company-hosted testimonial mentions satisfaction with Estes replacing a water heater as part of years of service.
Worth knowing No water heater complaints found in the sources checked.
1 water heater review read, checked September 29, 2026.
Garner Plumbing Services
Lists Norcross among the areas it serves. Based in Winder.
- Tank
- Tankless
- Repair
- Emergency service
What the reviews say
Water heater feedback A Yelp reviewer praised professional advice, no upselling and reasonable quotes on a new water heater installation.
Worth knowing A 2019 Yelp reviewer said a water heater install booked two weeks ahead fell through on the day.
2 water heater reviews read, checked September 29, 2026.
What the reviews say
Water heater feedback Reviewers praised a clean, well-explained water heater replacement and satisfactory tankless installations.
Worth knowing A BBB complainant said a spigot was disconnected during a water heater job and the company declined to fix it for free (unanswered).
5 water heater reviews read, checked September 29, 2026.
What the reviews say
Water heater feedback A reviewer praised informative service while without a functioning water heater.
Worth knowing A reviewer disputed paying $207 for a tankless visit, saying the technician then said the unit could not be repaired because parts were unavailable, despite a 'free quote' claim on the website.
2 water heater reviews read, checked September 29, 2026.
R.S. Andrews
Lists Norcross among the areas it serves. Based in Peachtree Corners.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
Published price: Coupon: '$100 Off Water Heater Installation' (cannot be combined; valid normal business hours M-F; expires Oct 31, 2026).
What the reviews say
Water heater feedback Reviewers praised a tankless installation that stayed on the promised timeline and technicians who reviewed the contract and water heater care.
Worth knowing BBB complainants disputed a repair that preceded a full replacement (RS Andrews refunded $453 but not a separate $600 charge; answered), a flush visit the customer said left a valve open (answered; company said it reached an agreement), and a $7,135 two-heater price (resolved with a $951 refund).
5 water heater reviews read, checked September 29, 2026.
Reliable Heating & Air, Plumbing & Electrical
Lists Norcross among the areas it serves. Based in Kennesaw.
- Tank
- Tankless
- Repair
Published price: Water heater replacement 'Starting at $2,349 or as low as $29.99/month'; Atlanta installation cost ranges shown as Low $2,199 / Average $2,500 / High $3,999+ Specials page: Rheem Standard Electric Water Heater $2,399.00 installed; tankless 'Starting At... $4,999.00 Installed' or $49.99/mo; 40-gallon for $29.99/mo installed via Comfort as a Service $89.95 diagnostic fee waived with approved repair.
What the reviews say
Water heater feedback No water heater praise found in the BBB entries checked.
Worth knowing Complainants reported install delays, a 37-gallon heater swapped for a 50-gallon, disputed anode/maintenance coverage, and lease terms they said were not explained; Reliable asked for documentation in one case, and a lease complaint and a payoff complaint were later resolved or credited.
5 water heater reviews read, checked September 29, 2026.
Also listing Norcross: Superior Plumbing, RooterPLUS!.
Order: companies based in Norcross first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Georgia plumbing license lookup (GOALS licensee search) ↗.
FROM COMPANIES SERVING NORCROSS
Photos of water heater jobs from these companies.
HOMES IN NORCROSS
What Norcross homes are like.
1990Median year built
18%Built before 1980
60%Owner-occupied
60%Heat with utility gas
67%Single-family homes
The median home was built in 1990. A first or second replacement is common in homes this age.
60% of homes heat with utility gas, so gas water heaters with existing venting are common here.
U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.
LOCAL CONDITIONS
What’s different in Norcross.
Rebates need a load management switch
To get Norcross Power's water heater or heat pump refunds, you must let them put load management switches on your electric water heater and air conditioner.
Soft water from Gwinnett
Gwinnett County water averages about 1.34 grains per gallon of hardness.
Gwinnett County Department of Water Resources – Water Quality ↗
ENERGY & WATER
Who supplies Norcross homes.
Energy
- Electric: Norcross Power (The city's power company mostly serves homes and businesses inside city limits)
- Gas: Gas South (marketer) (The city has a partnership with Gas South)
Norcross – History of Norcross Power Service ↗ · Norcross – Customer Service ↗
Water
Gwinnett County Department of Water Resources: Soft: about 1.34 grains per gallon average (range 1.05–1.87 gpg, roughly 18–32 mg/L) on Gwinnett's Home Brewers water quality table; the page does not state the data year
Norcross – Customer Service ↗ · Gwinnett County Department of Water Resources – Water Quality ↗
REBATES & CREDITS
Rebates for Norcross homes.
For Norcross Power and Gas South (marketer) customers in Norcross. Ask installers for the price before rebates, then check with the program that you qualify.
- Norcross Power Water Heater Rebate ↗Active$150 when a homeowner replaces an old gas water heater with an approved electric one of 40 gallons or more in their main home.
- Georgia Home Electrification and Appliance Rebates (HEAR) ↗ClosedGeorgia's IRA-funded HEAR point-of-sale rebates for heat pump water heaters and other electric appliances are not accepting new applications; project submissions are paused until further notice.
- Georgia Home Efficiency Rebates (HER) ↗ActiveWhole-home efficiency rebates sized by household income (AMI) and modeled energy savings; the site says households can get up to $16,000 combined across Georgia's home energy rebate programs.
- Federal Energy Efficient Home Improvement Credit (25C) ↗EndedCovered improvements made through December 31, 2025.
Checked September 29, 2026. Who qualifies and the conditions: Georgia rebates · How to check an incentive.
PERMITS & LICENSING
Permits and licenses in Norcross.
Permits and who issues them
The Norcross Building Official reviews plans, issues permits and inspects plumbing, gas and electrical work. The fee schedule has a 'Trade Residential' permit for home upgrades and repairs to electrical, gas, HVAC, plumbing or re-roofing.
City of Norcross Community Development – Building Official/Inspections ↗ · Norcross – Building Official/Inspections ↗ · Norcross Community Development Fee Schedule (PDF) ↗
Check the installer’s license
Ask for the license number and search it yourself on the Georgia plumbing license lookup (GOALS licensee search) ↗. A listing on Ember & Tank is not a license check. Georgia licensing explained →
NEARBY CITIES
Compare places near Norcross.
| City | Distance | Permit to replace | Fee | Electric |
|---|---|---|---|---|
| Peachtree Corners | 3 mi | Required | $250 | Georgia Power, Jackson EMC, Sawnee EMC or Walton EMC |
| Doraville | 4 mi | Required | $100 | Georgia Power |
| Lilburn | 5 mi | Required | $7 | Georgia Power, Jackson EMC, Walton EMC |
| Duluth | 5 mi | Check with city | — | Georgia Power, Jackson EMC |
| Dunwoody | 6 mi | Required | $50 | Georgia Power |
| Tucker | 6 mi | Required | $50 | Georgia Power |
COMMON QUESTIONS
Norcross water heater questions.
Can I get a water heater rebate in Norcross?
Norcross Power pays $150 when you replace an old gas water heater with a qualifying electric one of 40 gallons or more. Norcross Power inspects it, and it needs a load management switch.
What does a Norcross trade permit cost?
$30 for the home trade permit (TRD-R).
More guides: Georgia water heater replacement · All local guides