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COMPANY PROFILE
Superior Plumbing
Advertises tank and tankless water heater installation.
Superior Plumbing is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Emergency service
- Based in
- Kennesaw
- Website
- superiorplumbing.com ↗
- Water heater page
- Services page ↗
- Published pricing
- Coupon: '$25 OFF — Save $25 on Water Heaters'. Source ↗
- Service areas they list
- Acworth, Alpharetta, Austell, Brookhaven, Canton, Cartersville, Cumming, Dallas, Decatur, Duluth, Dunwoody, Hiram, Holly Springs, Johns Creek, Kennesaw, Lawrenceville, Lilburn, Mableton, Marietta, Milton, Norcross, Powder Springs, Roswell, Sandy Springs and 5 more Source ↗
- Information checked
- September 29, 2026
What Superior Plumbing says about itself
- Says it answers phone calls 24/7/365 and has same-day appointments available for water heater replacement Source ↗
- Says its licensed plumbers help choose, professionally install and maintain water heaters, including tankless models Source ↗
- States traditional units typically last 8-12 years while tankless models can last up to 20 years with maintenance Source ↗
- Says it has served Metro Atlanta since 1988 and is based in Kennesaw, Georgia Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
No water heater praise found in the sources checked.
A reviewer disputed $89.50 dispatch and $478.68 labor charges for a valve replacement on a 2018 Superior-installed heater; Superior replied that its own parts-and-labor warranty is one year and the manufacturer's 10-year warranty is parts only.
See all 1 source and details
Selected reviews · Checked September 29, 2026. One BBB review from the Superior Plumbing Services (Kennesaw) profile, which has few reviews; the company site has no review page to check.
BBB customer review
Karen L · January 27, 2024
The reviewer said a heater Superior installed in 2018 needed a gas control valve, and she disputed paying an $89.50 dispatch fee plus $478.68 for about 40 minutes of work despite a warranty.
Company reply and outcome: Superior said its warranty is one year parts and labor, the manufacturer's 10-year warranty covers parts only, and apologized if that was not explained clearly.
Ask before booking: Ask what the labor warranty covers after the first year and whether the dispatch fee is credited toward repairs.
Photos Superior Plumbing publishes
Local guides that list Superior Plumbing
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Georgia plumbing license lookup (GOALS licensee search) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote