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WATER HEATER REPLACEMENT IN ROSWELL

Roswell Water Heater
Replacement

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ROSWELL AT A GLANCE

Replacing a water heater in Roswell.

Yes, you need a permit to replace a water heater in Roswell, and the city has an online permit just for same-type swaps in houses, duplexes and fee-simple townhomes. Under the 2025 fee schedule it's a $25 application fee plus a $135 permit, issued on the spot, with one inspection. Georgia Power supplies electricity. Water comes from the city's small Big Creek system or from Fulton County, depending on your address.

Domed Roswell City Hall seen through shade trees on a sunny day
Roswell City Hall · Photo: Roswell native ↗ · CC BY-SA 4.0 ↗
Permit to replace with the same type
Yes · City of Roswell Community Development – Building Division
Permit fee
A $25 non-refundable application fee plus $135 for a permit on a job worth up to $75,000. It's issued over the counter with one inspection and no plans to review. Each extra inspection is $100 (2025 fee schedule, effective Jan. 1, 2025, revised Apr. 7, 2025).
Who gets the permit
A licensed contractor can apply in their own name. Owners doing the work themselves list themselves as both owner and contractor and upload an Owner/Trade Contractor Affidavit.
Electric utility
Georgia Power
Gas utility
Atlanta Gas Light (delivery), gas bought from a certified marketer
Water
Split: Roswell Water Utility serves about 18,500 residents; Fulton County Water & Sewer serves the remaining ~80% of the city · Soft: the Roswell Water Utility's 2025 report places its water in the 0–50 ppm (as CaCO3) 'soft' band without giving a number. Fulton County's 2026 report (2025 data) does not list hardness.
Rebate worth checking
Home Energy Improvement Program – Heat Pump Water Heater (Active)
Typical home
Built 1989 (median) · 72% owner-occupied
Companies found
16 that advertise water heater work

01 / TYPICAL PRICES

What a new water heater costs.
Know before you call.

Gas or electric tank

Storage tank

Conventional electric storage water heater illustration
$1,600–$2,400Typical cost, including installation
Hybrid electric storage

Heat-pump tank

Hybrid heat-pump water heater with upper air grille illustration
$2,500–$5,000Typical cost, including installation
Gas or electric tankless

Tankless

Compact gas tankless water heater illustration
$2,400–$5,400Typical cost, including installation

AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Roswell averages or guaranteed quotes.

Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →

What we know about prices in Roswell

How we label prices →

Yearly running cost at Georgia energy prices

$343 gas storage tank$236 gas tankless$548 electric storage tank$144 heat-pump tank

Estimated yearly energy cost for medium hot water use, based on Department of Energy test conditions. How we calculated this.

What can change the price in Roswell?

The changeout permit only covers a same-type replacement. New piping, drain lines, water supply lines or anything that wasn't part of the original water heater setup needs the general Residential - Plumbing application. Starting work without a permit costs 200% of the permit fee.

What affects installation cost →

02 / COMPANIES WE FOUND

Who replaces water heaters in Roswell?

Companies that advertise water heater replacement here, with what their water heater customers say.

Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →

Ace Hardware Home Services Atlanta (North Georgia)

Lists Roswell among the areas it serves. Based in Marietta.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Reviewers praised a tankless job, a quick replacement of a leaking heater, and a technician who explained gas and electric options.

Worth knowing No water heater complaints found in the sources checked.

3 water heater reviews read, checked September 29, 2026.

Atlanta Star Plumbing

Lists Roswell among the areas it serves. Based in Smyrna.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Coupon: '$100 OFF Water Heater Replacement' (mention when booking; offers cannot be combined); also $25 off for first-time customers.

What the reviews say

Water heater feedback Reviewers praised quick, same-day response, no upsell pressure and repairs completed from parts on the truck.

Worth knowing No water heater complaints found in the sources checked.

3 water heater reviews read, checked September 29, 2026.

AZERPLUMB - Plumbing & Drain

Lists Roswell among the areas it serves. Based in Cumming.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Reviewers praised a tankless installation explained step by step and a careful Navien tankless service visit.

Worth knowing No water heater complaints found in the sources checked.

2 water heater reviews read, checked September 29, 2026.

Casteel Heating, Cooling, Plumbing and Electrical

Lists Roswell among the areas it serves.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback The reviewer reported that a county inspector said the new water heater installation was done well.

Worth knowing The same reviewer was concerned by the inspector's implication about earlier installs; Casteel replied that a manager would review the installation history with the customer.

1 water heater review read, checked September 29, 2026.

Estes Services

Lists Roswell among the areas it serves. Based in Atlanta.

  • Tank
  • Tankless
  • Repair

Published price: Coupons: '$250 OFF Tankless Water Heater Installation. Same-Day Installation' and 'Free Water Heater Estimates'

What the reviews say

Water heater feedback A company-hosted testimonial mentions satisfaction with Estes replacing a water heater as part of years of service.

Worth knowing No water heater complaints found in the sources checked.

1 water heater review read, checked September 29, 2026.

Mr. Rooter Plumbing of Atlanta

Lists Roswell among the areas it serves.

  • Tank
  • Tankless
  • Repair

What the reviews say

Water heater feedback Reviewers praised a clean, well-explained water heater replacement and satisfactory tankless installations.

Worth knowing A BBB complainant said a spigot was disconnected during a water heater job and the company declined to fix it for free (unanswered).

5 water heater reviews read, checked September 29, 2026.

Plumbing Express

Lists Roswell among the areas it serves. Based in Atlanta.

  • Tank
  • Tankless
  • Repair

What the reviews say

Water heater feedback A reviewer praised informative service while without a functioning water heater.

Worth knowing A reviewer disputed paying $207 for a tankless visit, saying the technician then said the unit could not be repaired because parts were unavailable, despite a 'free quote' claim on the website.

2 water heater reviews read, checked September 29, 2026.

R.S. Andrews

Lists Roswell among the areas it serves. Based in Peachtree Corners.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

Published price: Coupon: '$100 Off Water Heater Installation' (cannot be combined; valid normal business hours M-F; expires Oct 31, 2026).

What the reviews say

Water heater feedback Reviewers praised a tankless installation that stayed on the promised timeline and technicians who reviewed the contract and water heater care.

Worth knowing BBB complainants disputed a repair that preceded a full replacement (RS Andrews refunded $453 but not a separate $600 charge; answered), a flush visit the customer said left a valve open (answered; company said it reached an agreement), and a $7,135 two-heater price (resolved with a $951 refund).

5 water heater reviews read, checked September 29, 2026.

Reliable Heating & Air, Plumbing & Electrical

Lists Roswell among the areas it serves. Based in Kennesaw.

  • Tank
  • Tankless
  • Repair

Published price: Water heater replacement 'Starting at $2,349 or as low as $29.99/month'; Atlanta installation cost ranges shown as Low $2,199 / Average $2,500 / High $3,999+ Specials page: Rheem Standard Electric Water Heater $2,399.00 installed; tankless 'Starting At... $4,999.00 Installed' or $49.99/mo; 40-gallon for $29.99/mo installed via Comfort as a Service $89.95 diagnostic fee waived with approved repair.

What the reviews say

Water heater feedback No water heater praise found in the BBB entries checked.

Worth knowing Complainants reported install delays, a 37-gallon heater swapped for a 50-gallon, disputed anode/maintenance coverage, and lease terms they said were not explained; Reliable asked for documentation in one case, and a lease complaint and a payoff complaint were later resolved or credited.

5 water heater reviews read, checked September 29, 2026.

Also listing Roswell: Superior Plumbing, Towne Plumber, Allatoona Plumbing, Allgood Home Services (ARS/Rescue Rooter), Benjamin Franklin Plumbing of Alpharetta, RooterPLUS!.

Order: companies based in Roswell first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Georgia plumbing license lookup (GOALS licensee search) ↗.

HOMES IN ROSWELL

What Roswell homes are like.

1989Median year built
22%Built before 1980
72%Owner-occupied
71%Heat with utility gas
72%Single-family homes

The median home was built in 1989. A first or second replacement is common in homes this age.

71% of homes heat with utility gas, so gas water heaters with existing venting are common here.

U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.

LOCAL CONDITIONS

What’s different in Roswell.

Two water systems in one city

Only about a fifth of Roswell gets city water from the Big Creek plant. Most homes have Fulton County water, and Fulton County handles all sewer. Your water bill tells you which water report applies to you.

Roswell 2025 Consumer Confidence Report (PDF) ↗

Emergency replacements

In an emergency, Roswell lets you start repairs that restore service to an occupied home before the permit is issued. You need written approval from the Chief Building Official first, and you must apply by the next business day.

Roswell Permitting HUB – Application Assistant ↗

Historic district review

If you're in the historic district, Roswell asks you to check with Planning & Zoning before applying for a general home plumbing permit. They'll tell you whether you need Historic Preservation Commission approval.

Roswell Permitting HUB – Application Assistant ↗

ENERGY & WATER

Who supplies Roswell homes.

Energy

  • Electric: Georgia Power (A third-party guide names it as the city's provider; we didn't check EMC lines at the city's edges)
  • Gas: Atlanta Gas Light (delivery), gas bought from a certified marketer

Vibrato – Utility services in Roswell (third-party guide) ↗

Water

Split: Roswell Water Utility serves about 18,500 residents; Fulton County Water & Sewer serves the remaining ~80% of the city: Soft: the Roswell Water Utility's 2025 report places its water in the 0–50 ppm (as CaCO3) 'soft' band without giving a number. Fulton County's 2026 report (2025 data) does not list hardness.

Roswell Water Utility 2025 Annual Water Quality & Consumer Confidence Report (PDF) ↗ · Roswell Water Utility ↗ · Fulton County 2026 Consumer Confidence Report (PDF) ↗

REBATES & CREDITS

Rebates for Roswell homes.

For Georgia Power and Atlanta Gas Light (delivery), gas bought from a certified marketer customers in Roswell. Ask installers for the price before rebates, then check with the program that you qualify.

Checked September 29, 2026. Who qualifies and the conditions: Georgia rebates · How to check an incentive.

PERMITS & LICENSING

Permits and licenses in Roswell.

Permits and who issues them

Roswell's online Permitting & Licensing HUB has a 'Plumbing - Residential Water Heater Changeout' application. It covers replacing an existing water heater with the same type in a single-family home, duplex or fee-simple townhome. If the job needs new piping, drain lines or supply lines, use the general 'Residential - Plumbing' application instead. Every applicant needs an online portal account.

City of Roswell Community Development – Building Division ↗ · Roswell Permitting HUB – Application Assistant (Residential Water Heater Changeout) ↗ · Roswell – Permitting & Licensing ↗ · Roswell 2025 Building Permit Fees (PDF) ↗

Check the installer’s license

Ask for the license number and search it yourself on the Georgia plumbing license lookup (GOALS licensee search) ↗. A listing on Ember & Tank is not a license check. Georgia licensing explained →

NEARBY CITIES

Compare places near Roswell.

Permit and utility comparison for nearby cities
CityDistancePermit to replaceFeeElectric
Alpharetta5 miRequired$25Sawnee EMC
Dunwoody7 miRequired$50Georgia Power
Sandy Springs8 miRequired$50Georgia Power
Milton8 miCheck with city$25Sawnee EMC
Johns Creek8 miRequiredBy job value (from $6.50)Georgia Power, Sawnee EMC
Peachtree Corners8 miRequired$250Georgia Power, Jackson EMC, Sawnee EMC or Walton EMC

COMMON QUESTIONS

Roswell water heater questions.

Do I need a permit to replace a water heater in Roswell?

Yes. For a same-type replacement, use the 'Plumbing - Residential Water Heater Changeout' application in the city's online permitting HUB.

Roswell Permitting HUB – Application Assistant ↗

What does the permit cost?

On the 2025 schedule, a $25 application fee plus $135 for jobs worth under $75,000, with one inspection included. Each extra inspection is $100.

Roswell 2025 Building Permit Fees (PDF) ↗

Can I replace my own water heater in Roswell?

Yes. Owners doing their own work can apply as both owner and contractor and upload an Owner/Trade Contractor Affidavit with the application.

Roswell – Permitting & Licensing ↗

More guides: Georgia water heater replacement · All local guides