Home / Companies / R.S. Andrews
COMPANY PROFILE
R.S. Andrews
Advertises tank, tankless and heat pump water heater installation.
R.S. Andrews is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
- Based in
- Peachtree Corners
- Website
- rsandrews.com ↗
- Water heater page
- Services page ↗
- Published pricing
- Coupon: '$100 Off Water Heater Installation' (cannot be combined; valid normal business hours M-F; expires Oct 31, 2026). Source ↗
- Service areas they list
- Acworth, Alpharetta, Austell, Avondale Estates, Brookhaven, Buford, Canton, Chamblee, Conyers, Cumming, Dacula, Dallas, Decatur, Doraville, Douglasville County, Duluth, Dunwoody, Fayetteville, Flowery Branch, Forest Park, Grayson, Hiram, Holly Springs, Johns Creek and 23 more Source ↗
- Information checked
- September 29, 2026
What R.S. Andrews says about itself
- Lists installation options including gas, electric, traditional tank, tankless, heat pump and high-efficiency water heaters Source ↗
- Says installation includes removing the old water heater when applicable and addressing water, gas, electrical, venting, drainage and safety connections, then testing Source ↗
- Advertises 24/7 emergency service for burst tanks and major leaks and says it has served Georgia since 1968 Source ↗
- Publishes GA License #CN209549 and #MP210186; office at 225 Scientific Dr, Peachtree Corners, GA 30092 Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Reviewers praised a tankless installation that stayed on the promised timeline and technicians who reviewed the contract and water heater care.
BBB complainants disputed a repair that preceded a full replacement (RS Andrews refunded $453 but not a separate $600 charge; answered), a flush visit the customer said left a valve open (answered; company said it reached an agreement), and a $7,135 two-heater price (resolved with a $951 refund).
See all 5 sources and details
Selected reviews · Checked September 29, 2026. Three BBB complaints (2023-2025) from the Peachtree Corners profile and two Google reviews republished by the company with relative dates only. Not a complete history.
BBB complaint
Customer name withheld · 10/30/2025 · Answered
The customer said that after a water heater flush a second plumber found a partly open valve and flooding in the attic, and that RS Andrews' technician insisted the tank was cracked and scheduled a replacement the customer had not confirmed.
Company reply and outcome: RS Andrews responded on 11/06/2025 that it had contacted the customer and reached an agreement on a resolution.
BBB complaint
Customer name withheld · 11/05/2024 · Answered
The customer said a technician replaced a part on a leaking water heater for $453, a separate $600 leak repair followed, and a later visit found the heater needed replacement; the customer requested a $1,053 refund.
Company reply and outcome: RS Andrews said on 11/13/2024 that it refunded the $453 heater repair but would not refund the $600, which it described as an unrelated outside leak.
BBB complaint
Customer name withheld · 11/30/2023 · Resolved
The customer said she paid $7,135 to replace two Rheem 40-gallon tank heaters after one leaked, did not receive a written estimate beforehand, and believed the price was excessive.
Company reply and outcome: RS Andrews said a multi-heater discount had not appeared on the technician's tablet and it was refunding $951; the customer accepted the resolution on 12/01/2023.
Google review republished on company website (rsandrews.com)
Luis Navarro · Relative date only ('4 days ago' when checked); exact date unavailable
The reviewer said the technician explained the process of installing a new tankless water heater and met the timeline he gave.
Google review republished on company website (rsandrews.com)
Mark Byars · Relative date only ('5 days ago' when checked); exact date unavailable
The reviewer said the technicians reviewed the contract before starting, kept them informed, and explained care and maintenance of the new water heater.
Ask before booking: Ask for the diagnosis and the replace-vs-repair recommendation in writing, and confirm any multi-unit discount appears on the quote before work starts.
Local guides that list R.S. Andrews
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Georgia plumbing license lookup (GOALS licensee search) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote