Local guides / Georgia

WATER HEATER REPLACEMENT IN LILBURN

Lilburn Water Heater
Replacement

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LILBURN AT A GLANCE

Replacing a water heater in Lilburn.

You need a plumbing permit for a water heater in Lilburn. It costs $7 for each $1,000 of the job's value. The plumber has to show a state license, a city business license and $100,000 in liability insurance. Power comes from Georgia Power, Jackson EMC or Walton EMC, and water from Gwinnett County.

Lilburn City Hall building in Lilburn, Georgia
Lilburn City Hall · Photo: Thomson200 ↗ · CC0 ↗
Permit to replace with the same type
Yes · City of Lilburn (Business Services / Planning)
Permit fee
Home trade permits cost $7 for each $1,000 of the job's value. The FY2026-2027 schedule's total column lists $51 for this item, which includes the 2% art fee.
Who gets the permit
A trade contractor with a state license and a city business license. For home projects, there's also a Homeowner Affidavit form.
Electric utility
Georgia Power, Jackson EMC and Walton EMC
Water
Gwinnett County Department of Water Resources · Very soft: about 1.34 grains per gallon (roughly 23 mg/L) average (Gwinnett's current water quality page, 2025 report year)
Rebate worth checking
Water heater rebates (existing homes) (Active)
Typical home
Built 1988 (median) · 61% owner-occupied
Companies found
9 that advertise water heater work

01 / TYPICAL PRICES

What a new water heater costs.
Know before you call.

Gas or electric tank

Storage tank

Conventional electric storage water heater illustration
$1,600–$2,400Typical cost, including installation
Hybrid electric storage

Heat-pump tank

Hybrid heat-pump water heater with upper air grille illustration
$2,500–$5,000Typical cost, including installation
Gas or electric tankless

Tankless

Compact gas tankless water heater illustration
$2,400–$5,400Typical cost, including installation

AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Lilburn averages or guaranteed quotes.

Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →

What we know about prices in Lilburn

How we label prices →

Yearly running cost at Georgia energy prices

$343 gas storage tank$236 gas tankless$548 electric storage tank$144 heat-pump tank

Estimated yearly energy cost for medium hot water use, based on Department of Energy test conditions. How we calculated this.

02 / COMPANIES WE FOUND

Who replaces water heaters in Lilburn?

Companies that advertise water heater replacement here, with what their water heater customers say.

Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →

Casteel Heating, Cooling, Plumbing and Electrical

Lists Lilburn among the areas it serves.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback The reviewer reported that a county inspector said the new water heater installation was done well.

Worth knowing The same reviewer was concerned by the inspector's implication about earlier installs; Casteel replied that a manager would review the installation history with the customer.

1 water heater review read, checked September 29, 2026.

Garner Plumbing Services

Lists Lilburn among the areas it serves. Based in Winder.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback A Yelp reviewer praised professional advice, no upselling and reasonable quotes on a new water heater installation.

Worth knowing A 2019 Yelp reviewer said a water heater install booked two weeks ahead fell through on the day.

2 water heater reviews read, checked September 29, 2026.

Mr. Rooter Plumbing of Atlanta

Lists Lilburn among the areas it serves.

  • Tank
  • Tankless
  • Repair

What the reviews say

Water heater feedback Reviewers praised a clean, well-explained water heater replacement and satisfactory tankless installations.

Worth knowing A BBB complainant said a spigot was disconnected during a water heater job and the company declined to fix it for free (unanswered).

5 water heater reviews read, checked September 29, 2026.

Plumbing Express

Lists Lilburn among the areas it serves. Based in Atlanta.

  • Tank
  • Tankless
  • Repair

What the reviews say

Water heater feedback A reviewer praised informative service while without a functioning water heater.

Worth knowing A reviewer disputed paying $207 for a tankless visit, saying the technician then said the unit could not be repaired because parts were unavailable, despite a 'free quote' claim on the website.

2 water heater reviews read, checked September 29, 2026.

R.S. Andrews

Lists Lilburn among the areas it serves. Based in Peachtree Corners.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

Published price: Coupon: '$100 Off Water Heater Installation' (cannot be combined; valid normal business hours M-F; expires Oct 31, 2026).

What the reviews say

Water heater feedback Reviewers praised a tankless installation that stayed on the promised timeline and technicians who reviewed the contract and water heater care.

Worth knowing BBB complainants disputed a repair that preceded a full replacement (RS Andrews refunded $453 but not a separate $600 charge; answered), a flush visit the customer said left a valve open (answered; company said it reached an agreement), and a $7,135 two-heater price (resolved with a $951 refund).

5 water heater reviews read, checked September 29, 2026.

Reliable Heating & Air, Plumbing & Electrical

Lists Lilburn among the areas it serves. Based in Kennesaw.

  • Tank
  • Tankless
  • Repair

Published price: Water heater replacement 'Starting at $2,349 or as low as $29.99/month'; Atlanta installation cost ranges shown as Low $2,199 / Average $2,500 / High $3,999+ Specials page: Rheem Standard Electric Water Heater $2,399.00 installed; tankless 'Starting At... $4,999.00 Installed' or $49.99/mo; 40-gallon for $29.99/mo installed via Comfort as a Service $89.95 diagnostic fee waived with approved repair.

What the reviews say

Water heater feedback No water heater praise found in the BBB entries checked.

Worth knowing Complainants reported install delays, a 37-gallon heater swapped for a 50-gallon, disputed anode/maintenance coverage, and lease terms they said were not explained; Reliable asked for documentation in one case, and a lease complaint and a payoff complaint were later resolved or credited.

5 water heater reviews read, checked September 29, 2026.

Superior Plumbing

Lists Lilburn among the areas it serves. Based in Kennesaw.

  • Tank
  • Tankless
  • Emergency service

Published price: Coupon: '$25 OFF — Save $25 on Water Heaters'.

What the reviews say

Water heater feedback No water heater praise found in the sources checked.

Worth knowing A reviewer disputed $89.50 dispatch and $478.68 labor charges for a valve replacement on a 2018 Superior-installed heater; Superior replied that its own parts-and-labor warranty is one year and the manufacturer's 10-year warranty is parts only.

1 water heater review read, checked September 29, 2026.

Allgood Home Services (ARS/Rescue Rooter)

Lists Lilburn among the areas it serves. Based in Norcross.

  • Tank
  • Tankless
  • Heat pump
  • Repair

Published price: Coupon: 'Save Up to $300 on a New Water Heater' (purchase and installation of qualifying water heater required; residential only; expires 09/30/2026).

What the reviews say

We haven’t found reviews that mention this company’s water heater work yet.

RooterPLUS!

Lists Lilburn among the areas it serves. Based in Cumming.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: Coupon: '$250 Off Any Tankless Water Heater' also $50 off and $25 off general coupons.

What the reviews say

We haven’t found reviews that mention this company’s water heater work yet.

Order: companies based in Lilburn first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Georgia plumbing license lookup (GOALS licensee search) ↗.

HOMES IN LILBURN

What Lilburn homes are like.

1988Median year built
26%Built before 1980
61%Owner-occupied
62%Heat with utility gas
77%Single-family homes

The median home was built in 1988. A first or second replacement is common in homes this age.

62% of homes heat with utility gas, so gas water heaters with existing venting are common here.

U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.

LOCAL CONDITIONS

What’s different in Lilburn.

ENERGY & WATER

Who supplies Lilburn homes.

Energy

  • Electric: Georgia Power
  • Electric: Jackson EMC
  • Electric: Walton EMC (The city says all three provide power in Lilburn)

City of Lilburn – Power ↗

Water

Gwinnett County Department of Water Resources: Very soft: about 1.34 grains per gallon (roughly 23 mg/L) average (Gwinnett's current water quality page, 2025 report year)

Gwinnett County DWR – Drinking water quality (hardness table) ↗ · Gwinnett County DWR – 2026 Water Quality Report (2025 data, PDF) ↗

REBATES & CREDITS

Rebates for Lilburn homes.

For Georgia Power, Jackson EMC and Walton EMC customers in Lilburn. Ask installers for the price before rebates, then check with the program that you qualify.

Checked September 29, 2026. Who qualifies and the conditions: Georgia rebates · How to check an incentive.

PERMITS & LICENSING

Permits and licenses in Lilburn.

Permits and who issues them

Plumbing work in Lilburn, water heaters included, needs a permit. The subcontractor affidavit must be filed before work begins and at least 24 hours before any inspection. You apply and pay on the city's EnerGov permit site.

Yes. Subcontractors must show a business license or occupational tax certificate, a state trade license, $100,000 in property damage liability insurance and a photo ID.

City of Lilburn (Business Services / Planning) ↗ · City of Lilburn – Building & Trade Permits ↗ · City of Lilburn FY2026-2027 Fee Schedule (PDF) ↗

Check the installer’s license

Ask for the license number and search it yourself on the Georgia plumbing license lookup (GOALS licensee search) ↗. A listing on Ember & Tank is not a license check. Georgia licensing explained →

NEARBY CITIES

Compare places near Lilburn.

Permit and utility comparison for nearby cities
CityDistancePermit to replaceFeeElectric
Mountain Park3 miRequired (county)—Jackson EMC
Tucker5 miRequired$50Georgia Power
Norcross5 miCheck with city$30Norcross Power
Peachtree Corners8 miRequired$250Georgia Power, Jackson EMC, Sawnee EMC or Walton EMC
Duluth8 miCheck with city—Georgia Power, Jackson EMC
Doraville8 miRequired$100Georgia Power

COMMON QUESTIONS

Lilburn water heater questions.

What does my plumber need to get a Lilburn permit?

A business license, a state trade license, $100,000 in property damage liability insurance and a photo ID. They also file a subcontractor affidavit before starting work.

City of Lilburn – Building & Trade Permits ↗

What does the Lilburn permit cost?

$7 for each $1,000 of the job's value. The fee schedule's total column shows $51 for a home trade permit.

City of Lilburn FY2026-2027 Fee Schedule (PDF) ↗

Are there water heater rebates in Lilburn?

If Walton EMC is your power company, you can get $200 for a heat pump water heater or for switching from gas to electric.

Walton EMC – Residential Rebates ↗

More guides: Georgia water heater replacement · All local guides