Home / Companies / Perfect Home Services
COMPANY PROFILE
Perfect Home Services
Advertises tank and tankless water heater installation.
Perfect Home Services is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Repair
- Emergency service
- Based in
- 78 Eisenhower Lane N, Lombard, IL 60148
- Website
- perfecthomeservices.com ↗
- Water heater page
- Services page ↗
- Published pricing
- $49 Water Heater Flush and Safety Inspection coupon (listed as expiring Oct 31, 2026); no installed water heater prices published Source ↗
- Service areas they list
- Addison, Arlington Heights, Aurora, Bartlett, Batavia, Bensenville, Berkeley, Bloomingdale, Bolingbrook, Bristol, Brookfield, Buffalo Grove, Burlington, Carol Stream, Chicago, Clarendon Hills, Cortland, Crestwood, Darien, DeKalb, Des Plaines, Downers Grove, Elburn, Elgin and 79 more Source ↗
- Information checked
- September 30, 2026
What Perfect Home Services says about itself
- Installs, repairs, replaces and maintains conventional tank and tankless water heaters; 24/7, 365 service Source ↗
- Operating since 1992; advertises a 10-year parts and labor warranty on installations and 100% satisfaction guarantee Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Reviewers praised quick same-day response, clear options and clean installs, including a replacement finished within five hours of the call.
On Yelp, one reviewer (2025) called a $4,000 bill for a standard tank replacement for their elderly mother predatory pricing, and another (2025) said a $60 diagnosis became $629 for a tankless unit and a $3,000 repair quote came with a week's wait; a 2018 reviewer said the installer left old vent work for them until the company returned, and the company apologized.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Five of ten Yelp reviews mentioning 'water heater' (2011-2025) on the company's Aurora Yelp listing; other listings, BBB and Angi were not checked in detail. Not a complete history.
Yelp review
Amanda R. · Dec 6, 2011
The reviewer said a technician arrived about 45 minutes after their 7 am call, found their 25-year-old heater had failed, laid out options, and had a new heater installed within five hours; they said the company tends to be a little more expensive.
Yelp review
Patricia S. · Jul 6, 2012
The reviewer said a staff member helped them decide and a tankless water heater was installed quickly and professionally.
Yelp review
Rebecca S. · Nov 10, 2025
The reviewer said their 78-year-old mother was billed $4,000 for a standard water heater replacement, which the reviewer called predatory pricing, and that the appointment had been rescheduled four days out.
Yelp review
Victoria D. · Dec 23, 2025
The reviewer said a quoted $60 diagnosis became $629 because the unit was tankless, a flush only worked briefly, a repair was then quoted at $3,000 with a one-week wait for parts, and another company later quoted about a third of that.
Yelp review
Dave Z. · May 15, 2018 (updated review)
The reviewer said a $1,500 water heater replacement left old venting for them to fix and managers did not call back, then updated the review to say the company returned to cap the old vent pipes.
Company reply and outcome: A business manager thanked the reviewer and apologized for the venting issue.
Ask before booking: Ask for an itemized written quote (unit, labor, permits, venting changes) and compare it with a second quote before signing, especially for urgent replacements.
Local guides that list Perfect Home Services
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: IDPH plumber license verification ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote