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WATER HEATER REPLACEMENT IN NAPERVILLE
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See what replacement costs ↓NAPERVILLE AT A GLANCE
Naperville's permit guide says you don't need a permit to replace a water heater with the same type. A new unit or a change in power source does. The city runs its own electric utility, Nicor Gas supplies gas, and tap water is Lake Michigan water bought through the DuPage Water Commission.

01 / TYPICAL PRICES



AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Naperville averages or guaranteed quotes.
You need a permit for a new water heater or for switching power source (gas to electric, for example). Replacing it with the same type does not.
02 / COMPANIES WE FOUND
Companies that advertise water heater replacement here, with what their water heater customers say.
Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →
Lists Naperville among the areas it serves. Based in 1200 N. Milwaukee, Glenview, IL 60025.
Water heater feedback Reviewers praised Abt staff for following up until a multi-system project that included a tankless water heater was finished, and for handling an emergency water heater replacement.
Worth knowing No water heater complaints found in the sources checked.
2 water heater reviews read, checked September 30, 2026.
Lists Naperville among the areas it serves. Based in 413 W Mondamin St, Minooka, IL 60447.
Water heater feedback A customer praised a technician's punctuality, knowledge and clear answers during a water heater service call, as well as the office's quick response and updates.
Worth knowing No water heater complaints found in the sources checked.
1 water heater review read, checked September 30, 2026.
Lists Naperville among the areas it serves. Based in 10242 Bode Street, Plainfield, IL 60585.
Water heater feedback Customers praised skilled, knowledgeable installers, quick replacements and good cleanup, and one noted help getting inspection paperwork.
Worth knowing ComplaintsBoard posters alleged a $1,089 quote that became about $1,800, a post-install leak that damaged a neighbor's unit, and valves left closed that left a customer without water for two days.
5 water heater reviews read, checked September 30, 2026.
Lists Naperville among the areas it serves. Based in 5701 W. 73 St., Chicago, IL 60638.
Water heater feedback Customers praised fast, same-day water heater replacements and friendly, knowledgeable installers.
Worth knowing No water heater complaints found in the sources checked.
4 water heater reviews read, checked September 30, 2026.
Lists Naperville among the areas it serves. Based in 1945 Techny Road, #11, Northbrook, IL 60062.
Water heater feedback Reviewers praised competitive, honest quotes, clear explanations and prompt, efficient water heater work.
Worth knowing No water heater complaints could be verified in the sources that were accessible.
3 water heater reviews read, checked September 30, 2026.
Lists Naperville among the areas it serves.
Water heater feedback Customers praised a water heater replacement crew and a technician who returned on time to check a heater installed six weeks earlier.
Worth knowing No water heater complaints found in the sources checked.
2 water heater reviews read, checked September 30, 2026.
Lists Naperville among the areas it serves. Based in 126 S Des Plaines St, Joliet IL, 60436.
Water heater feedback One reviewer said a technician explained the hot water heater problem plainly and fixed it right away at a reasonable price.
Worth knowing On Yelp, one reviewer (2024) said they were quoted $2,850.99 for a standard 40-gallon heater with a 6-month tank-only warranty and had it done elsewhere for $950; another (2018) said a technician broke their gas control valve and left; no company responses were captured.
3 water heater reviews read, checked September 30, 2026.
Lists Naperville among the areas it serves. Based in 729 N Yale Ave, Villa Park, IL 60181.
Published price: Tankless page: 'typical budgetary range for a standard residential tankless water heater replacement is $4,800 to $5,800' (assumes existing tankless or close-to-compatible setup; includes removal, install, reconnection, startup, testing). Home page coupon: '$500 OFF Tankless Water Heater/HVAC Installation'.
Water heater feedback Reviewers praised same-day replacement, tidy tankless installs, quick tankless repairs and technicians who explained maintenance clearly.
Worth knowing No water heater complaints found in the sources checked.
4 water heater reviews read, checked September 30, 2026.
Lists Naperville among the areas it serves. Based in 467 Ruby Street, Joliet, IL 60435.
Water heater feedback Reviewers praised same-day replacement with no surprises on price, prompt and friendly installers, and effective water heater servicing.
Worth knowing No water heater complaints found in the sources checked.
4 water heater reviews read, checked September 30, 2026.
Lists Naperville among the areas it serves. Based in 78 Eisenhower Lane N, Lombard, IL 60148.
Published price: $49 Water Heater Flush and Safety Inspection coupon (listed as expiring Oct 31, 2026); no installed water heater prices published
Water heater feedback Reviewers praised quick same-day response, clear options and clean installs, including a replacement finished within five hours of the call.
Worth knowing On Yelp, one reviewer (2025) called a $4,000 bill for a standard tank replacement for their elderly mother predatory pricing, and another (2025) said a $60 diagnosis became $629 for a tankless unit and a $3,000 repair quote came with a week's wait; a 2018 reviewer said the installer left old vent work for them until the company returned, and the company apologized.
5 water heater reviews read, checked September 30, 2026.
Also listing Naperville: Summers Plumbing Heating & Cooling, Tankless Technology, Aqua Flow Plumbing Corporation, ARS / Rescue Rooter (Illinois – Chicago area), bluefrog Plumbing + Drain of Lombard.
Order: companies based in Naperville first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. IDPH plumber license verification ↗.
FROM COMPANIES SERVING NAPERVILLE



HOMES IN NAPERVILLE
The median home was built in 1990. A first or second replacement is common in homes this age.
86% of homes heat with utility gas, so gas water heaters with existing venting are common here.
U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.
LOCAL CONDITIONS
Because Naperville has its own electric utility, ComEd rebates don't apply to electric water heaters here. The utility's energy efficiency page sends residents to Nicor Gas rebates for gas water heaters. It lists no city water heater rebate.
The city last updated its home permit fees on Feb. 1, 2019 (Ord. 18-145). There is no line for water heaters. A similar special permit, such as one for a water softener, costs an $18 clerical fee, a $26 permit fee and $44 per inspection ($88 total).
ENERGY & WATER
Naperville – Energy Efficiency Grant Opportunities (Electric Utility) ↗
City of Naperville Water Utility (Lake Michigan water bought through the DuPage Water Commission from Chicago)
REBATES & CREDITS
For City of Naperville Electric Utility and Nicor Gas customers in Naperville. Ask installers for the price before rebates, then check with the program that you qualify.
Checked September 30, 2026. Who qualifies and the conditions: Illinois rebates · How to check an incentive.
PERMITS & LICENSING
Naperville's permit guide says new water heaters, including a switch in power source, need a permit. Replacing a unit with the same type does not. When you do need one, you apply and pay for the plumbing permit in the city's Civic Access portal.
Plumbers need a State license. Plumbing contractors include their State contractor registration with each permit application. Naperville doesn't appear to have its own plumbing license.
City of Naperville Transportation, Engineering & Development (TED) Business Group ↗ · Naperville – Plumbing Permit ↗ · Naperville – Guide to Building Permits (PDF, 2022) ↗ · Naperville – Residential Building Permit Fee Schedule (effective Feb. 1, 2019) ↗
Ask for the license number and search it yourself on the IDPH plumber license verification ↗. A listing on Ember & Tank is not a license check. Illinois licensing explained →
NEARBY CITIES
| City | Distance | Permit to replace | Fee | Electric |
|---|---|---|---|---|
| Lisle | 5 mi | Required | $85 | ComEd |
| Warrenville | 5 mi | Required | $100 | ComEd |
| Bolingbrook | 5 mi | Required | $50 | ComEd |
| Woodridge | 6 mi | Required | — | ComEd |
| Aurora | 7 mi | Check with city | — | ComEd |
| Downers Grove | 8 mi | Check with city | — | ComEd |
COMMON QUESTIONS
Not if it's the same type, says the city's permit guide. A new water heater or a change in power source needs a plumbing permit, which you get through the Civic Access portal.
The City of Naperville Electric Utility, not ComEd.
More guides: Illinois water heater replacement · All local guides