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COMPANY PROFILE
DRF Trusted Property Solutions (DRF Water Heating Solutions)
Advertises tank and tankless water heater installation.
DRF Trusted Property Solutions (DRF Water Heating Solutions) is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Repair
- Emergency service
- Based in
- 10242 Bode Street, Plainfield, IL 60585
- Website
- drftps.com ↗
- Water heater page
- Services page ↗
- Service areas they list
- Algonquin, Arlington Heights, Aurora, Bartlett, Bolingbrook, Chicago, Crystal Lake, Downers Grove, Elgin, Elk Grove Village, Gurnee, Hoffman Estates, Joliet, Naperville, Orland Park, Palatine, Plainfield, Rockford, Schaumburg, Wheaton Source ↗
- Information checked
- September 30, 2026
What DRF Trusted Property Solutions (DRF Water Heating Solutions) says about itself
- Dedicated pages for tank, tankless, repair, replacement and installation; tank brands AO Smith, Bradford White, Reliance, Rheem, State; tankless brands Intellihot, Navien, Noritz, Rheem, Rinnai Source ↗
- Promises same-day water heater replacement/installation; Illinois Plumbing Contractor License #055-028138 Source ↗
- 'Available 24/7 to help with a new water heater or other plumbing need' Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Customers praised skilled, knowledgeable installers, quick replacements and good cleanup, and one noted help getting inspection paperwork.
ComplaintsBoard posters alleged a $1,089 quote that became about $1,800, a post-install leak that damaged a neighbor's unit, and valves left closed that left a customer without water for two days. DRF replied that the pricing had been approved in writing, that a third-party investigation found no workmanship fault in the leak, and that it fixed the valve issue and worked with the customer on a credit. ComplaintsBoard labels all three 'Resolved'.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Two company-hosted reviews and three ComplaintsBoard complaints, none with a visible date. Yelp could not be accessed. Not a complete history.
Company-hosted review
Fred B. · Relative date only; exact date unavailable
The review page says a licensed plumber replaced a 15-year-old 40-gallon gas water heater in Carpentersville, made required safety improvements and helped the customer get inspection documents. The customer said the installation and cleanup were excellent.
Company-hosted review
Anne B. · Relative date only; exact date unavailable
The customer said two installers were skilled and knowledgeable and replaced an 11-year-old 50-gallon gas water heater in their townhome quickly and easily.
ComplaintsBoard complaint
I. Smitham · Relative date only; exact date unavailable
The customer said they were quoted $1,089 to install a water heater, but the charges in the documents were different and they ended up paying about $1,800.
Company reply and outcome: DRF replied that the pricing had been approved three times, in writing and verbally, before work began. ComplaintsBoard labels the complaint 'Resolved'.
ComplaintsBoard complaint
K. Bashirian · Relative date only; exact date unavailable
The customer alleged that DRF installed a water heater negligently, causing a leak that damaged a neighbor's unit, and that DRF had not remedied it more than a month later.
Company reply and outcome: DRF replied that a third-party investigation found its workmanship was not at fault and suggested the customer contact their insurance. ComplaintsBoard labels the complaint 'Resolved'.
ComplaintsBoard complaint
D. Kertzmann · Relative date only; exact date unavailable
The customer said the installer didn't turn all the valves back on after a water heater installation, leaving them without water for over two days. They said they spoke with many representatives over five days without getting an apology or a bill credit.
Company reply and outcome: DRF replied that it corrected the issue and worked with the customer on a credit. ComplaintsBoard labels the complaint 'Resolved'.
Ask before booking: Will you put the full installed price in writing before the crew arrives, including any required code or safety upgrades, and who do I contact if there's a leak or a problem right after installation?
Photos DRF Trusted Property Solutions (DRF Water Heating Solutions) publishes
Local guides that list DRF Trusted Property Solutions (DRF Water Heating Solutions)
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: IDPH plumber license verification ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote