Home / Companies / Sila Heating, Cooling, Plumbing & Electrical (Greater Boston)
COMPANY PROFILE
Sila Heating, Cooling, Plumbing & Electrical (Greater Boston)
Advertises tank and tankless water heater installation.
Sila Heating, Cooling, Plumbing & Electrical (Greater Boston) is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Repair
- Emergency service
- Based in
- Stoneham
- Website
- boston.sila.com ↗
- Water heater page
- Services page ↗
- Service areas they list
- Andover, Arlington, Arlington Heights, Ashland, Avon, Ayer, Bedford, Bellingham, Belmont, Berlin, Beverly, Bolton, Boston, Boxborough, Boxford, Braggville, Braintree, Brant Rock, Bridgewater, Brockton, Brookline, Burlington, Cambridge, Canton and 149 more Source ↗
- Information checked
- September 30, 2026
What Sila Heating, Cooling, Plumbing & Electrical (Greater Boston) says about itself
- Licenses listed: Home Improvement # 199117; Plumbing # 4413-C; Electric # 8123-A1; Sheet Metal #8669 Source ↗
- Water heater installation and replacement (tankless, traditional gas and electric units), repair of all makes and models, and maintenance; upfront pricing; 100% satisfaction guarantee Source ↗
- Same day service since 1989; 24/7 emergency service and live answering; office 12 Oakland Ave #4, 02180 Source ↗
- Service list includes New Hampshire towns Hampton, Londonderry, Merrimack, Nashua, Pelham, Seabrook, Windham Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Yelp reviewers praised a free control adjustment and flat-rate flush (2026), a clear diagnosis of a leaking Bosch tankless unit (2026), and professional water heater and boiler replacements.
Yelp reviewers alleged replacement quotes ($5,400 in 2019; at least $12,000 in 2024) for problems others fixed for $350 and $750, and one (Jan 2026) said National Grid found a significant gas leak at a newly installed water heater's joint the day after installation; no company responses were visible on these.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Five selected Yelp reviews from the Stoneham (12 Oakland Ave) listing, dating from 2019 to 2026; the listing has about 20 reviews mentioning water heaters and many not-recommended reviews were not checked. No company responses to these specific accounts were visible. Not a complete history.
Yelp review
John V. · Aug 11, 2026
The customer said a technician adjusted malfunctioning electric controls on their hot water heater at no cost and charged the flat rate for a flush; Sila had installed the heater previously.
Yelp review
Paul F. · Feb 2, 2026
The customer said a technician efficiently identified an internal leak in their Bosch tankless water heater, explained it, and pointed out outdated components around the unit.
Yelp review
D F. · Jan 4, 2026
The customer said a replacement water heater was installed promptly, but the next day they smelled gas; Sila told them to call the fire department, and National Grid found a significant leak at the gas line joint to the new heater and said there was no sign of a bubble test having been done.
Yelp review
Aravind C. · Sep 27, 2024
The customer said Sila's technician attributed a leak to a failed water heater tank and estimated at least $12,000 for replacement, while another plumber found a failed recirculating pump and fixed it for $750.
Yelp review
Thomas M. · Dec 14, 2019
The customer said Sila quoted $5,400 to replace a 4-year-old Navien water heater with a broken heat exchanger; another company said the part was covered by the manufacturer and fixed it for $350.
Ask before booking: Before quoting a replacement, can you show me what failed and whether a repair or manufacturer warranty part is an option?
Local guides that list Sila Heating, Cooling, Plumbing & Electrical (Greater Boston)
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Massachusetts eLIPSE license lookup ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote