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WATER HEATER REPLACEMENT IN QUINCY
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See what replacement costs ↓QUINCY AT A GLANCE
In Quincy, licensed plumbers and gas fitters file water heater permits with the city's Plumbing and Gas Department, part of Inspectional Services, on the newer ViewPoint system that replaced the old ViewPermit accounts. Quincy has miles of coastline, and many homes are in FEMA flood zones, so where the new heater sits in a basement can matter as much as the permit.

01 / TYPICAL PRICES



AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Quincy averages or guaranteed quotes.
02 / COMPANIES WE FOUND
Companies that advertise water heater replacement here, with what their water heater customers say.
Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →
Lists Quincy among the areas it serves. Based in Quincy.
Water heater feedback Yelp reviewers praised fast response (often same-day replacement), clear quotes, reasonable prices and crews that cleaned up.
Worth knowing No water heater complaints found in the sources checked; reviewers mentioned that a fee is required to book an appointment and that full payment is due after service.
5 water heater reviews read, checked September 30, 2026.
Lists Quincy among the areas it serves. Based in Franklin (second office in Newton).
Water heater feedback Yelp reviewers praised quick same-day or next-day replacement of failed tanks, tidy installers and a tankless installation they said came in below competitors' quotes.
Worth knowing One Yelp reviewer (John H., 2019) complained about long booking waits and 'graduated scale' warranty pricing on a water heater replacement; no company response was visible.
5 water heater reviews read, checked September 30, 2026.
Lists Quincy among the areas it serves. Based in Stoughton.
Water heater feedback No water heater praise specific to the Boston branch was found in the sources checked.
Worth knowing A BBB reviewer (Wally S., July 2026) said a hybrid hot water system installed by the Stoughton, Mass.
1 water heater review read, checked September 30, 2026.
Lists Quincy among the areas it serves. Based in Cambridge.
Water heater feedback Angi reviewers praised same-day response, replacements finished within a few hours, fair pricing (including for a weekend emergency) and tidy, well-explained work.
Worth knowing No water heater complaints found in the sources checked; one Angi reviewer (Aug 2025) noted a technician arrived later than expected due to an earlier emergency.
5 water heater reviews read, checked September 30, 2026.
Lists Quincy among the areas it serves.
Water heater feedback No water-heater-specific praise was found in the sources checked.
Worth knowing Yelp reviewers alleged repeated leaks and unfinished warranty repairs on an on-demand water heater install (2024) and a $400 charge for a filter cleaning (2021); the 2024 reviewer said the company later called to try to resolve it but asked that the review be removed first.
2 water heater reviews read, checked September 30, 2026.
Lists Quincy among the areas it serves. Based in Stoneham.
Water heater feedback Yelp reviewers praised a free control adjustment and flat-rate flush (2026), a clear diagnosis of a leaking Bosch tankless unit (2026), and professional water heater and boiler replacements.
Worth knowing Yelp reviewers alleged replacement quotes ($5,400 in 2019; at least $12,000 in 2024) for problems others fixed for $350 and $750, and one (Jan 2026) said National Grid found a significant gas leak at a newly installed water heater's joint the day after installation; no company responses were visible on these.
5 water heater reviews read, checked September 30, 2026.
Lists Quincy among the areas it serves. Based in Boston (Hyde Park, 02136).
Published price: Coupon: $125 OFF water heater installation; also $45 off Navien heat & hot water full service with organic flush. No installed prices published.
Water heater feedback Yelp reviewers praised fast response, reasonable prices (one said nearly $5,000 below another quote), help with a manufacturer warranty replacement, and a no-charge return visit to check a new unit.
Worth knowing A Yelp reviewer (Dec 2016) said a hot water heater had the same issue the day after service and the company declined to return; the owner replied that the technician had given an estimate for further repairs that the customer declined.
5 water heater reviews read, checked September 30, 2026.
Lists Quincy among the areas it serves. Based in Newburyport.
We haven’t found reviews that mention this company’s water heater work yet.
Order: companies based in Quincy first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Massachusetts eLIPSE license lookup ↗.
FROM COMPANIES SERVING QUINCY

HOMES IN QUINCY
About 69% of homes were built before 1980. Older homes often have older venting, smaller closets and shutoff valves that should be checked before install day.
Only 45% of homes are owner-occupied. Renters should ask the landlord or property manager; replacing the heater is usually the owner’s decision.
U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.
LOCAL CONDITIONS
Quincy's floodplain pages say A and V zones are the most common flood hazard areas in the city: VE where waves reach 3 feet or more, and AE where they're smaller. Newer flood maps (FIRMs) also mark the Limit of Moderate Wave Action. You can see the maps at the Thomas Crane Public Library or the Engineering Department at 55 Sea Street.
Following FEMA, the city's flood guidance says to raise a replacement boiler above the flood level after one is lost to flooding, and the same goes for a basement water heater. Some flood protection work needs a building permit, so the city asks you to talk to the Building Department at 55 Sea Street (617-376-1450) first. The Engineering Department will visit your property if you write to the City Engineer.
Quincy's Plumbing and Gas Department issues plumbing and fuel gas permits and inspects installations. It moved online permits to ViewPoint, which replaced ViewPermit, and anyone who used ViewPermit has to reset their password.
ENERGY & WATER
City of Quincy DPW Water Division (MWRA water): soft: MWRA water is about 15-20 mg/L (ppm) hardness, roughly 1 gpg (Cambridge Water Dept. description of MWRA water); MWRA adds sodium carbonate and CO2 for corrosion control (2025 report)
Cambridge Water Dept: water hardness (MWRA water about 15-20 ppm) ↗
REBATES & CREDITS
For National Grid (Massachusetts Electric) and National Grid (Boston Gas) customers in Quincy. Ask installers for the price before rebates, then check with the program that you qualify.
Checked September 30, 2026. Who qualifies and the conditions: Massachusetts rebates · How to check an incentive.
PERMITS & LICENSING
Quincy's Plumbing and Gas Department issues plumbing and fuel gas permits under 248 CMR and inspects changes, repairs and new installations. Plumbing and gas permits are filed online on the city's ViewPoint Cloud portal (Inspectional Services, 55 Sea Street, 617-376-1450).
City of Quincy Inspectional Services Department, Plumbing and Gas Department ↗ · Quincy ISD: Plumbing and Gas Department ↗ · Quincy ISD: Online Applications List ↗
Ask for the license number and search it yourself on the Massachusetts eLIPSE license lookup ↗. A listing on Ember & Tank is not a license check. Massachusetts licensing explained →
NEARBY CITIES
| City | Distance | Permit to replace | Fee | Electric |
|---|---|---|---|---|
| Milton | 4 mi | Required | $35 | Eversource |
| Boston | 5 mi | Required | $20 | Eversource (NSTAR Electric) |
| Brookline | 8 mi | Required | $20 | Eversource |
| Holbrook | 8 mi | Required | $50 | National Grid (Massachusetts Electric) |
| Hull | 8 mi | Required | $75 | Hull Municipal Light Plant |
| Dedham | 9 mi | Required | $40 | Eversource (NSTAR Electric) |
COMMON QUESTIONS
Following FEMA, the city's flood guidance recommends raising replacement heating equipment above your property's flood level. Look up your flood zone on the FIRM, and call the Building Department (617-376-1450) if a platform or other fix needs a permit.
City of Quincy: Protect Your Property from the Hazard ↗ · City of Quincy: Know Your Flood Hazard ↗
Online through Quincy's ViewPoint permit system. The ISD Plumbing and Gas Department reviews and inspects. Massachusetts issues plumbing and gas permits only to licensed plumbers and gas fitters.
More guides: Massachusetts water heater replacement · All local guides