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WATER HEATER REPLACEMENT IN NEWBURYPORT
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See what replacement costs ↓NEWBURYPORT AT A GLANCE
In Newburyport, the Building Department at 60 Pleasant Street issues the plumbing and gas permits for a water heater replacement, and the city runs its own water works, founded in 1908. Plum Island is the unusual part: its homes are split between Newburyport and the Town of Newbury, but all of them get Newburyport water and sewer. So your permit office and your water utility may be in different towns.

01 / TYPICAL PRICES



AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Newburyport averages or guaranteed quotes.
02 / COMPANIES WE FOUND
Companies that advertise water heater replacement here, with what their water heater customers say.
Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →
Lists Newburyport among the areas it serves. Based in Newburyport.
We haven’t found reviews that mention this company’s water heater work yet.
Lists Newburyport among the areas it serves. Based in Wakefield.
Water heater feedback The reviewer praised a prompt next-day estimate and a technician who explained options, pricing and scheduling.
Worth knowing No water heater complaints found in the sources checked.
1 water heater review read, checked September 30, 2026.
Lists Newburyport among the areas it serves. Based in Danvers.
Published price: Offer: $100 Off water heater install (see offer details on site). No installed prices published.
Water heater feedback One Yelp reviewer (2024) praised a technician arriving within 30 minutes and courteous staff who explained everything up front on a water heater repair.
Worth knowing Yelp reviewers alleged high quotes for water heater replacement (e.g.
5 water heater reviews read, checked September 30, 2026.
Lists Newburyport among the areas it serves. Based in Lynnfield.
Water heater feedback Yelp reviewers praised quick response, reasonable pricing, permits filed, venting brought to code and tidy installations.
Worth knowing No water heater complaints found in the sources checked.
4 water heater reviews read, checked September 30, 2026.
Lists Newburyport among the areas it serves. Based in Stoneham.
Water heater feedback Yelp reviewers praised a free control adjustment and flat-rate flush (2026), a clear diagnosis of a leaking Bosch tankless unit (2026), and professional water heater and boiler replacements.
Worth knowing Yelp reviewers alleged replacement quotes ($5,400 in 2019; at least $12,000 in 2024) for problems others fixed for $350 and $750, and one (Jan 2026) said National Grid found a significant gas leak at a newly installed water heater's joint the day after installation; no company responses were visible on these.
5 water heater reviews read, checked September 30, 2026.
Lists Newburyport among the areas it serves. Based in Seabrook, NH.
Published price: Coupon: $40 Off All Water Heater Installs. No installed prices published.
Water heater feedback Reviewers praised professional, clean installs, a fair price, and technicians who explained repairs on less common units such as on-demand and solar heaters.
Worth knowing No water heater complaints found in the sources checked.
3 water heater reviews read, checked September 30, 2026.
Lists Newburyport among the areas it serves. Based in Peabody.
Water heater feedback The reviewer praised professional, responsive management and hard-working crews across projects including a hot water heater installation.
Worth knowing No water heater complaints found in the sources checked.
1 water heater review read, checked September 30, 2026.
Order: companies based in Newburyport first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Massachusetts eLIPSE license lookup ↗.
FROM COMPANIES SERVING NEWBURYPORT

HOMES IN NEWBURYPORT
About 70% of homes were built before 1980. Older homes often have older venting, smaller closets and shutoff valves that should be checked before install day.
69% of homes heat with utility gas, so gas water heaters with existing venting are common here.
U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.
LOCAL CONDITIONS
Newbury's town website says Plum Island homes, and parts of Newbury's Old Town, get water and sewer from Newburyport. A Plum Island house on the Newbury side gets its permits from Newbury, not Newburyport's Building Department, even though Newburyport's Water & Sewer Divisions serve it. Check the town on your tax bill before a plumber files.
Town of Newbury: About Water in Newbury & Contact Details ↗ · Town of Newbury: Plum Island Construction Guidelines ↗
Newbury's Plum Island building guidelines say that if work on an existing home in a flood zone costs 50% or more of the building's value, the whole house must be raised on pilings, and the space below can only hold storage and mechanical equipment. A simple water heater swap won't trigger that, but it's a good time to move the heater out of a crawlspace or ground floor that floods.
Newburyport treats its own water at a city plant. It comes from the Upper and Lower Artichoke reservoirs, Indian Hill Reservoir in West Newbury and Bartlett Spring Pond, plus wells. The same system serves West Newbury. The Water Division office is at City Hall, 60 Pleasant Street (978-465-4420).
Town of Newbury: About Water in Newbury & Contact Details (Newburyport Water Division contacts) ↗ · Newburyport Daily News: crowd tours Artichoke Reservoir ↗
ENERGY & WATER
Newburyport Water Department
REBATES & CREDITS
For National Grid (Massachusetts Electric) and National Grid (Boston Gas) customers in Newburyport. Ask installers for the price before rebates, then check with the program that you qualify.
Checked September 30, 2026. Who qualifies and the conditions: Massachusetts rebates · How to check an incentive.
PERMITS & LICENSING
Newburyport's Building Department issues plumbing and gas permits and posts a Plumbing and Gas Permit Fees schedule and an Online Permitting link. Replacing a gas water heater needs plumbing and gas permits pulled by licensed trades, and a city inspection.
City of Newburyport Building Department (60 Pleasant Street, lower level) ↗ · Newburyport Building Department (Wayback copy, Nov 2024; live site returned 403) ↗
Ask for the license number and search it yourself on the Massachusetts eLIPSE license lookup ↗. A listing on Ember & Tank is not a license check. Massachusetts licensing explained →
NEARBY CITIES
| City | Distance | Permit to replace | Fee | Electric |
|---|---|---|---|---|
| Amesbury | 4 mi | Required | $80 | National Grid |
| Haverhill | 10 mi | Required | $20 | National Grid (Massachusetts Electric) |
| Methuen | 16 mi | Required | $50 | National Grid (Massachusetts Electric) |
| Lawrence | 16 mi | Required | $21 | National Grid |
| Gloucester | 16 mi | Required | — | National Grid (Massachusetts Electric) |
| Danvers | 17 mi | Required | $15 | Danvers Electric Division (municipal) |
COMMON QUESTIONS
Only if your home is in Newburyport. Much of Plum Island is in the Town of Newbury, which issues its own building permits. Newburyport supplies water and sewer to the whole island.
Mostly from the Upper and Lower Artichoke reservoirs, Indian Hill Reservoir and Bartlett Spring Pond, plus wells. The city's Water Division runs it all, not the MWRA.
More guides: Massachusetts water heater replacement · All local guides