Local guides / Massachusetts

WATER HEATER REPLACEMENT IN BURLINGTON

Burlington Water Heater
Replacement

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BURLINGTON AT A GLANCE

Replacing a water heater in Burlington.

In Burlington, a licensed plumber or gas fitter gets permits from the Building Department. The minimum is $45 for up to three fixtures, under a fee sheet from 2004. Eversource supplies electricity and National Grid supplies gas. Town water mixes Mill Pond plant water (about 66 mg/L hardness) with softer MWRA water.

Town Hall in Burlington, Massachusetts
Burlington Town Hall · Photo: John Phelan ↗ · CC BY 3.0 ↗
Permit to replace with the same type
Yes · Town of Burlington Building Department (Town Hall Annex, 25 Center Street), Plumbing & Gas Inspector
Permit fee
Plumbing and gas permits: $45 minimum for the first three fixtures, plus $15 for each additional fixture, appliance or device (fee schedule effective July 1, 2004).
Who gets the permit
Burlington's permits go to state-licensed plumbers and gas fitters. Massachusetts doesn't allow homeowner plumbing or gas permits (248 CMR 3.05).
Electric utility
Eversource (NSTAR Electric)
Gas utility
National Grid (Boston Gas)
Water
Town of Burlington Water Department (Mill Pond Water Treatment Plant plus MWRA water) · Mill Pond plant water about 66 mg/L (ppm) hardness, 2025 (moderately soft); the MWRA portion is about 15-20 mg/L
Typical home
Built 1972 (median) · 74% owner-occupied
Companies found
6 that advertise water heater work

01 / TYPICAL PRICES

What a new water heater costs.
Know before you call.

Gas or electric tank

Storage tank

Conventional electric storage water heater illustration
$1,600–$2,400Typical cost, including installation
Hybrid electric storage

Heat-pump tank

Hybrid heat-pump water heater with upper air grille illustration
$2,500–$5,000Typical cost, including installation
Gas or electric tankless

Tankless

Compact gas tankless water heater illustration
$2,400–$5,400Typical cost, including installation

AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Burlington averages or guaranteed quotes.

Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →

What we know about prices in Burlington

How we label prices →

Yearly running cost at Massachusetts energy prices

$422 gas storage tank$290 gas tankless$1,072 electric storage tank$282 heat-pump tank

Estimated yearly energy cost for medium hot water use, based on Department of Energy test conditions. How we calculated this.

What can change the price in Burlington?

Replacing an electrical appliance in an existing building: $20 minimum or $10 for every $1,000 (same 2004 schedule).

What affects installation cost →

02 / COMPANIES WE FOUND

Who replaces water heaters in Burlington?

Companies that advertise water heater replacement here, with what their water heater customers say.

Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →

Damaso Plumbing & Heating Inc

Lists Burlington among the areas it serves. Based in Burlington.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Yelp reviewers praised quick response in emergencies (including a blizzard), next-day tank replacement, fair pricing and follow-up to confirm the heater was working.

Worth knowing No water heater complaints found in the sources checked.

4 water heater reviews read, checked September 30, 2026.

128 Plumbing, Heating, Cooling & Electric

Lists Burlington among the areas it serves. Based in Wakefield.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback The reviewer praised a prompt next-day estimate and a technician who explained options, pricing and scheduling.

Worth knowing No water heater complaints found in the sources checked.

1 water heater review read, checked September 30, 2026.

Ace Hardware Home Services (Boston office)

Lists Burlington among the areas it serves. Based in Billerica.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Yelp reviewers praised a same-day emergency tankless installation and punctual, well-explained maintenance that included a hot water heater.

Worth knowing No water heater complaints found in the sources checked.

2 water heater reviews read, checked September 30, 2026.

Cranney Home Services

Lists Burlington among the areas it serves. Based in Danvers.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

Published price: Offer: $100 Off water heater install (see offer details on site). No installed prices published.

What the reviews say

Water heater feedback One Yelp reviewer (2024) praised a technician arriving within 30 minutes and courteous staff who explained everything up front on a water heater repair.

Worth knowing Yelp reviewers alleged high quotes for water heater replacement (e.g.

5 water heater reviews read, checked September 30, 2026.

Sila Heating, Cooling, Plumbing & Electrical (Greater Boston)

Lists Burlington among the areas it serves. Based in Stoneham.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Yelp reviewers praised a free control adjustment and flat-rate flush (2026), a clear diagnosis of a leaking Bosch tankless unit (2026), and professional water heater and boiler replacements.

Worth knowing Yelp reviewers alleged replacement quotes ($5,400 in 2019; at least $12,000 in 2024) for problems others fixed for $350 and $750, and one (Jan 2026) said National Grid found a significant gas leak at a newly installed water heater's joint the day after installation; no company responses were visible on these.

5 water heater reviews read, checked September 30, 2026.

Order: companies based in Burlington first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Massachusetts eLIPSE license lookup ↗.

HOMES IN BURLINGTON

What Burlington homes are like.

1972Median year built
62%Built before 1980
74%Owner-occupied
52%Heat with utility gas
74%Single-family homes

About 62% of homes were built before 1980. Older homes often have older venting, smaller closets and shutoff valves that should be checked before install day.

U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.

LOCAL CONDITIONS

What’s different in Burlington.

A mix of two water sources

In 2025, Burlington made about 399 million gallons at its Mill Pond plant and bought about 672 million gallons from the MWRA. Hardness depends on the mix (Mill Pond: 66.2 ppm).

MWRA 2025 partial-service report, Burlington ↗

The fee schedule is from 2004

The town's posted permit fee sheet took effect July 1, 2004. Check current plumbing and gas fees with the Building Department.

Burlington fee schedule (2004) ↗

ENERGY & WATER

Who supplies Burlington homes.

Energy

  • Electric: Eversource (NSTAR Electric)
  • Gas: National Grid (Boston Gas)

Mass. DPU: Find My Electric, Gas, and Water Company (electric.csv and gas-2023.csv tables; read via Wayback copy, Sept 2026) ↗

Water

Town of Burlington Water Department (Mill Pond Water Treatment Plant plus MWRA water): Mill Pond plant water about 66 mg/L (ppm) hardness, 2025 (moderately soft); the MWRA portion is about 15-20 mg/L

MWRA 2025 partial-service communities report (Burlington section: Mill Pond WTP table) ↗ · Cambridge Water Dept: water hardness (MWRA water about 15-20 ppm) ↗

REBATES & CREDITS

Rebates for Burlington homes.

For Eversource (NSTAR Electric) and National Grid (Boston Gas) customers in Burlington. Ask installers for the price before rebates, then check with the program that you qualify.

Checked September 30, 2026. Who qualifies and the conditions: Massachusetts rebates · How to check an incentive.

PERMITS & LICENSING

Permits and licenses in Burlington.

Permits and who issues them

Burlington's Building Department issues plumbing and gas permits. The Plumbing & Gas Inspector's office hours are 8-9:30 a.m. and 2-4:30 p.m. (781-270-1618).

Town of Burlington Building Department (Town Hall Annex, 25 Center Street), Plumbing & Gas Inspector ↗ · Burlington Building Department fee schedule (effective July 1, 2004) ↗ · Burlington: Building ↗

Check the installer’s license

Ask for the license number and search it yourself on the Massachusetts eLIPSE license lookup ↗. A listing on Ember & Tank is not a license check. Massachusetts licensing explained →

NEARBY CITIES

Compare places near Burlington.

Permit and utility comparison for nearby cities
CityDistancePermit to replaceFeeElectric
Woburn3 miRequired—Eversource
Lexington4 miRequired$60Eversource
Winchester5 miRequired$50Eversource
Wilmington5 miRequired$50Reading Municipal Light Department (RMLD)
Reading5 miRequired$50Reading Municipal Light Department (RMLD)
Stoneham6 miRequired$50Eversource (NSTAR Electric)

COMMON QUESTIONS

Burlington water heater questions.

What is the plumbing or gas permit fee in Burlington?

$45 minimum for the first three fixtures, plus $15 for each additional fixture, appliance or device (2004 schedule).

Burlington fee schedule (2004) ↗

Is Burlington's water hard?

No. Mill Pond plant water measured about 66 mg/L hardness in 2025, and the MWRA water is even softer.

MWRA 2025 partial-service report, Burlington ↗

More guides: Massachusetts water heater replacement · All local guides