Local guides / Massachusetts

WATER HEATER REPLACEMENT IN RANDOLPH

Randolph Water Heater
Replacement

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RANDOLPH AT A GLANCE

Replacing a water heater in Randolph.

In Randolph, a licensed plumber or gas fitter gets the water heater permits from the Inspectional Services Division. You book the inspection by phone with the plumbing inspector, not online. National Grid supplies electricity, and Eversource Gas Company of Massachusetts supplies gas.

Turner Free Library in Randolph, Massachusetts
Turner Free Library, Randolph · Photo: John Phelan ↗ · CC BY 4.0 ↗
Permit to replace with the same type
Yes · Town of Randolph Inspectional Services (Building Department), Town Hall, 41 South Main Street
Who gets the permit
Randolph gives plumbing and gas permits to licensed Massachusetts plumbers and gas fitters, not homeowners (248 CMR 3.05).
Electric utility
National Grid (Massachusetts Electric)
Gas utility
Eversource Gas Company of Massachusetts (formerly Columbia Gas)
Water
Town of Randolph water system
Companies found
6 that advertise water heater work

01 / TYPICAL PRICES

What a new water heater costs.
Know before you call.

Gas or electric tank

Storage tank

Conventional electric storage water heater illustration
$1,600–$2,400Typical cost, including installation
Hybrid electric storage

Heat-pump tank

Hybrid heat-pump water heater with upper air grille illustration
$2,500–$5,000Typical cost, including installation
Gas or electric tankless

Tankless

Compact gas tankless water heater illustration
$2,400–$5,400Typical cost, including installation

AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Randolph averages or guaranteed quotes.

Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →

What we know about prices in Randolph

  • National installer’s published range
    The ranges above. Home Depot ↗
  • Local company’s advertised price
    None of the local company websites we checked list a full installed price.
  • Measured local data
    Not collected yet, so no Randolph average is shown.

How we label prices →

Yearly running cost at Massachusetts energy prices

$422 gas storage tank$290 gas tankless$1,072 electric storage tank$282 heat-pump tank

Estimated yearly energy cost for medium hot water use, based on Department of Energy test conditions. How we calculated this.

02 / COMPANIES WE FOUND

Who replaces water heaters in Randolph?

Companies that advertise water heater replacement here, with what their water heater customers say.

Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →

Accurate Baker Elman

Lists Randolph among the areas it serves. Based in Franklin (second office in Newton).

  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Yelp reviewers praised quick same-day or next-day replacement of failed tanks, tidy installers and a tankless installation they said came in below competitors' quotes.

Worth knowing One Yelp reviewer (John H., 2019) complained about long booking waits and 'graduated scale' warranty pricing on a water heater replacement; no company response was visible.

5 water heater reviews read, checked September 30, 2026.

ARS / Rescue Rooter (Boston)

Lists Randolph among the areas it serves. Based in Stoughton.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback No water heater praise specific to the Boston branch was found in the sources checked.

Worth knowing A BBB reviewer (Wally S., July 2026) said a hybrid hot water system installed by the Stoughton, Mass.

1 water heater review read, checked September 30, 2026.

Boston Budget Plumbing, Heating and Cooling

Lists Randolph among the areas it serves. Based in Quincy.

  • Tank
  • Tankless
  • Heat pump
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Yelp reviewers praised fast response (often same-day replacement), clear quotes, reasonable prices and crews that cleaned up.

Worth knowing No water heater complaints found in the sources checked; reviewers mentioned that a fee is required to book an appointment and that full payment is due after service.

5 water heater reviews read, checked September 30, 2026.

Mr. Rooter Plumbing of Southern Massachusetts

Lists Randolph among the areas it serves.

  • Tank
  • Tankless
  • Heat pump
  • Repair

What the reviews say

Water heater feedback No water-heater-specific praise was found in the sources checked.

Worth knowing Yelp reviewers alleged repeated leaks and unfinished warranty repairs on an on-demand water heater install (2024) and a $400 charge for a filter cleaning (2021); the 2024 reviewer said the company later called to try to resolve it but asked that the review be removed first.

2 water heater reviews read, checked September 30, 2026.

Sila Heating, Cooling, Plumbing & Electrical (Greater Boston)

Lists Randolph among the areas it serves. Based in Stoneham.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback Yelp reviewers praised a free control adjustment and flat-rate flush (2026), a clear diagnosis of a leaking Bosch tankless unit (2026), and professional water heater and boiler replacements.

Worth knowing Yelp reviewers alleged replacement quotes ($5,400 in 2019; at least $12,000 in 2024) for problems others fixed for $350 and $750, and one (Jan 2026) said National Grid found a significant gas leak at a newly installed water heater's joint the day after installation; no company responses were visible on these.

5 water heater reviews read, checked September 30, 2026.

Order: companies based in Randolph first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Massachusetts eLIPSE license lookup ↗.

See before-and-after replacement examples from independent companies →

ENERGY & WATER

Who supplies Randolph homes.

Energy

  • Electric: National Grid (Massachusetts Electric)
  • Gas: Eversource Gas Company of Massachusetts (formerly Columbia Gas)

Mass. DPU: Find My Electric, Gas, and Water Company (electric.csv and gas-2023.csv tables; read via Wayback copy, Sept 2026) ↗

Water

Town of Randolph water system

REBATES & CREDITS

Rebates for Randolph homes.

For National Grid (Massachusetts Electric) and Eversource Gas Company of Massachusetts (formerly Columbia Gas) customers in Randolph. Ask installers for the price before rebates, then check with the program that you qualify.

Checked September 30, 2026. Who qualifies and the conditions: Massachusetts rebates · How to check an incentive.

PERMITS & LICENSING

Permits and licenses in Randolph.

Permits and who issues them

Randolph's Inspectional Services Division reviews and issues plumbing and gas permits and inspects the work. You can't request an inspection online: call the plumbing inspector (781-961-0920) before 9 a.m. on a Monday, Wednesday or Thursday.

Town of Randolph Inspectional Services (Building Department), Town Hall, 41 South Main Street ↗ · Randolph: Inspectional Services ↗ · Randolph: Fee Schedule page (links to an Adobe-hosted fee schedule) ↗

Check the installer’s license

Ask for the license number and search it yourself on the Massachusetts eLIPSE license lookup ↗. A listing on Ember & Tank is not a license check. Massachusetts licensing explained →

NEARBY CITIES

Compare places near Randolph.

Permit and utility comparison for nearby cities
CityDistancePermit to replaceFeeElectric
Boston—Required$20Eversource (NSTAR Electric)
Cambridge—Required$50Eversource
Lowell—Required$50National Grid (Massachusetts Electric)
Brockton—Required$80National Grid
Quincy—Required—National Grid (Massachusetts Electric)
Lynn—Required$18National Grid

COMMON QUESTIONS

Randolph water heater questions.

How do I schedule a plumbing or gas inspection in Randolph?

Call the plumbing inspector at 781-961-0920 before 9 a.m. on a Monday, Wednesday or Thursday. The town doesn't take inspection requests online.

Randolph: Inspectional Services ↗

Who supplies gas in Randolph?

Eversource Gas Company of Massachusetts, according to the state DPU gas table.

Mass. DPU: Find My Electric, Gas, and Water Company (electric.csv and gas-2023.csv tables; read via Wayback copy, Sept 2026) ↗

More guides: Massachusetts water heater replacement · All local guides