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COMPANY PROFILE
Bonfe Plumbing, Heating & Air
Advertises tank, tankless and heat pump water heater installation.
Bonfe Plumbing, Heating & Air is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
- Based in
- Saint Paul
- Website
- bonfe.com ↗
- Water heater page
- Services page ↗
- Published pricing
- Water heater repair: '$99 diagnostic fee (waived if repair is completed)' — offers page also lists '$100 OFF Plumbing Services' — Source ↗
- Service areas they list
- Andover, Anoka, Apple Valley, Arden Hills, Birchwood, Blaine, Bloomington, Brooklyn Center, Brooklyn Park, Burnsville, Centerville, Champlin, Chanhassen, Chaska, Circle Pines, Columbia Heights, Coon Rapids, Cottage Grove, Crystal, Dayton, Deephaven, Dellwood, Eagan, Eden Prairie and 66 more Source ↗
- Information checked
- September 29, 2026
What Bonfe Plumbing, Heating & Air says about itself
- 'Expert Home Services In The Twin Cities Since 1993'; family and locally owned; BBB A+ rated Source ↗
- 'Lifetime Warranty' on workmanship for repairs and recommended installations; 24/7/365 availability Source ↗
- Handles traditional tank, tankless and hybrid water heaters with same-day repair from stocked trucks Source ↗
- Schema data on the site lists 455 Hardman Ave, Saint Paul Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
One reviewer praised a quick replacement after their water heater failed, knowledgeable staff and 0% financing.
BBB reviewers alleged high water heater replacement prices (one said $4,391 for a 50-gallon unit after discounts), pressure to add a paid membership to get a discount, a delayed invoice, and one said a technician did not address gas leaks found near a water heater; no company responses were shown on these reviews.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Five BBB customer reviews chosen from those that mention water heaters. BBB complaints, Yelp and Angi were not checked for this company, and the company's review page did not show readable reviews. A selected sample, not a complete history.
BBB customer review
Erin L · 08/03/2026
The customer said their water heater broke on a Tuesday night and a new one was installed and working by Thursday afternoon, calling the company a little expensive but knowledgeable, and praising its 12-month 0% financing.
Company reply and outcome: The company thanked the reviewer.
BBB customer review
Justin D · 03/04/2026
The customer said they were charged $4,391 for a 50-gallon water heater replacement after an $863 member discount and a $500 same-day discount, and that customer service could not give a labor and materials breakdown.
BBB customer review
Terry H · 02/19/2025
The customer said the technician offered three water heater replacement options from about $3,200 to about $5,000 depending on warranty length, that the invoice arrived a month later only after they called, and that they paid $110 to cancel a membership they had signed up for on the tablet.
BBB customer review
Lowell B · 01/06/2024
The customer said a technician quoted $4,107 on December 24 to replace their nonworking water heater and offered 15% off if they bought a $132-per-year protection plan, which they declined.
BBB customer review
Nay E · 01/12/2026
The customer said a technician who checked their water heater found gas leaks but did not shut off or fix them, and that the utility later fixed them; they also said the company bundles multiple urgent jobs into large quotes.
Ask before booking: What is the itemized price for replacing my water heater (unit, labor, permit, code parts) with and without your membership, and what does the membership cost each year?
Photos Bonfe Plumbing, Heating & Air publishes
Local guides that list Bonfe Plumbing, Heating & Air
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Minnesota plumbing license lookup (DLI iMS) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote