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COMPANY PROFILE
R.J. Kielty Plumbing, Air Conditioning & Electric
Advertises tank, tankless and heat pump water heater installation.
R.J. Kielty Plumbing, Air Conditioning & Electric is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
- Based in
- New Port Richey
- Website
- rjkielty.com ↗
- Water heater page
- Services page ↗
- Service areas they list
- Apollo Beach, Brandon, Carrollwood, Citrus Park, Elfers, Holiday, Keystone, New Port Richey, Pasco County, Seven Springs, Starkey Ranch, Tampa, Tarpon Springs, Temple Terrace, Town 'N' Country, Trinity, Valrico, Westchase Source ↗
- Information checked
- September 30, 2026
What R.J. Kielty Plumbing, Air Conditioning & Electric says about itself
- Family owned and operated since 1973; locations at 7979 Massachusetts Ave, New Port Richey, FL 34653 and 123 N Miller Rd, Valrico, FL 33594 (plus an Orlando location at 9701 Bachman Rd) Source ↗
- Licensed & insured: CFC020342, EC13015248, CAC1816725; 24/7 emergency service Source ↗
- Installs electric, gas and tankless water heaters with sizing, permitting, installation and inspection; separate pages for heat pump and solar water heaters Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
One BBB reviewer said the company responded quickly to install a water heater when theirs broke.
BBB reviewers alleged a hybrid water heater still under a 10-year warranty was replaced at their cost, an element repair failed to fix a heater that needed replacing, a different tank shape was installed than requested, and a short flush cost $300; the company said it refunded $478.62, $105 and $164.11 in three of those cases.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Five selected BBB customer reviews (2024-2025) from R.J. Kielty's single BBB profile, which lists its New Port Richey, Valrico and Orlando offices; the reviews do not say which office handled the job. Yelp became unavailable (bot check) before it could be checked. Not a complete history.
BBB customer review
Courtney J · 04/11/2025
The reviewer said a technician told them their roughly 7-year-old hybrid hot water heater was out of warranty and began replacing it, but they later found it was still covered by a 10-year warranty.
BBB customer review
Gregory C · 10/30/2024
The reviewer said a technician replaced a water heater element for $625, an electrician then told them the heater itself needed replacing, and they felt they had been overcharged for a heater that still did not work.
Company reply and outcome: The company said it spoke with the customer and refunded $478.62.
BBB customer review
Joseph R · 09/14/2024
The reviewer said the company responded quickly and installed a water heater when theirs broke, but later prepaid service-plan appointments were cancelled after the window had passed.
Company reply and outcome: The company said it apologized and gave the customer the first appointment of a day of their choosing.
BBB customer review
Michelle T · 05/02/2024
The reviewer said the technician arrived for a 50-gallon water heater install without the unit, then brought a 50-gallon medium tank instead of the tall model they had requested for their space, and their calls went unanswered.
Company reply and outcome: The dispatch manager said he spoke with the customer and refunded $105.
BBB customer review
Cody P · 03/06/2024
The reviewer said a water heater maintenance visit consisted of about five minutes of draining, an anode rod estimate without removing it, and a $300 charge.
Company reply and outcome: The company said its service manager spoke with the customer and refunded $164.11.
Ask before booking: Before replacing my water heater, will you check the manufacturer warranty status by serial number and confirm the exact tank size and shape in writing?
Local guides that list R.J. Kielty Plumbing, Air Conditioning & Electric
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: DBPR license search (MyFloridaLicense) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote