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COMPANY PROFILE
Harts Plumbers, Electricians, & HVAC Technicians
Advertises tank, tankless and heat pump water heater installation.
Harts Plumbers, Electricians, & HVAC Technicians is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
- Based in
- Tacoma
- Website
- hartsservices.com ↗
- Water heater page
- Services page ↗
- Published pricing
- Promos (no base price): $100 off a standard water heater (or $39/month financing); $250 off a tankless water heater (or $199/month financing); 5% Heroes Discount up to $200. Source ↗
- Service areas they list
- Alderton, Alderwood Manor, Algona, Allison, Ames Lake, Arcadia, Artondale, Auburn, Bainbridge Island, Ballard, Bellevue, Bonney Lake, Boston Harbor, Bothell, Bremerton, Brier, Bryn Mawr-Skyway, Buckley, Burien, Capitol Hill, Carlyon Beach, Cascade View, Cascade-Fairwood, Cathcart and 138 more Source ↗
- Information checked
- September 30, 2026
What Harts Plumbers, Electricians, & HVAC Technicians says about itself
- Advertises 'Harts Forever Warranty' lifetime warranty on parts and labor (transferable, conditions apply) Source ↗
- Shows 4.8/5 from 8.2k Google reviews; open 24/7 with same-day replacement options Source ↗
- Installs tank (gas and electric), tankless and hybrid/heat pump water heaters; HQ at 3510 S Pine Street, Tacoma, WA 98409 Source ↗
- Lists hub locations in Tacoma, Seattle, Olympia, Renton and Silverdale Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Yelp reviewers praised technicians who flushed water heaters and explained maintenance clearly.
BBB reviewers and complainants said technicians recommended whole-house repipes or new tanks for water heater problems that other plumbers fixed cheaply (Harts denied any fraudulent practice and offered manager follow-up), and one disputed $2,500 for a tankless flush and diagnosis that did not fix the issue.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Five selected accounts from BBB (3510 S Pine St, Tacoma profile) and Yelp (Tacoma listing); not a complete history.
Yelp review
Robert B. · Feb 11, 2025
The reviewer said a technician did a courtesy water heater flush and plumbing inspection and explained water heater maintenance and the company's home care plan.
BBB complaint
Customer name withheld · 12/23/2025
The customer said he was quoted $2,500, including $1,000 for diagnostics and $600 for a tankless water heater flush, and that hot water failed again minutes after the technician left.
Company reply and outcome: Status Answered; Harts said the technician did a full diagnostic, flush and valve install and that it offered to send a lead plumber, which the customer declined. The customer rejected the response.
BBB complaint
Customer name withheld · 08/22/2025
The customer said a technician barely looked at the water heater and insisted on a whole-house repipe to restore hot water, while a second company later found and fixed an inexpensive problem inside the water heater.
Company reply and outcome: Status Answered; Harts said the customer initially left a five-star review of the technician and that it does not engage in fraudulent practices, offering a manager conversation.
BBB customer review
Kim M · 01/20/2025
The reviewer said a small leak at the top of a less-than-3-year-old water heater led the technician to recommend a new tank and a whole-house repipe; a second opinion fixed it with an inexpensive copper part.
Yelp review
M. W. · Jan 23, 2026
The reviewer said the technician did a good job flushing their water heater, but follow-up messages about possible related issues went unanswered.
Ask before booking: Before any recommendation, will the technician inspect the water heater itself and give a separate price for fixing just the reported problem?
Local guides that list Harts Plumbers, Electricians, & HVAC Technicians
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: L&I Verify a Contractor, Tradesperson or Business ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote