Storage tank

WATER HEATER REPLACEMENT IN TROY
Send a photo of your water heater. We contact companies that serve Troy, compare their quotes and send you the best ones we find.
Get my free quotesFree. No calls to make. You choose, or don’t.
See what replacement costs ↓
TROY AT A GLANCE
Troy doesn't say whether a same-type water heater swap needs a permit. Its repair and remodel permit is filed by email, and the form asks for a notarized plumbing statement from an Illinois-licensed plumber. Ameren Illinois supplies gas and electricity. The city pumps its own water from wells near Collinsville.
01 / TYPICAL PRICES



AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Troy averages or guaranteed quotes.
Upgrading your electric service takes a separate Limited Use Permit.
02 / COMPANIES WE FOUND
Companies that advertise water heater replacement here, with what their water heater customers say.
Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →
Lists Troy among the areas it serves. Based in 101 Stag Industrial Blvd., Lake Saint Louis, MO 63367 (second location: 17722 Chesterfield Airport Rd., Chesterfield, MO 63005).
Water heater feedback Reviewers praised a well-done gas water heater installation and a technician who caught water heater corrosion during routine maintenance.
Worth knowing A 2025 BBB complaint alleged a water heater and drain-pan install that was never tested and later let water leak into a neighbor's unit, and that Superior charged a $100 visit fee and would not correct it; Superior responded that the work was permitted, passed inspection, excluded the existing drain system, and that the overflow came from equipment it never serviced (listed as Answered).
4 water heater reviews read, checked September 30, 2026.
Lists Troy among the areas it serves. Based in 2702 Camp Jackson Rd, Cahokia, IL 62206.
We haven’t found reviews that mention this company’s water heater work yet.
Lists Troy among the areas it serves. Based in 1613 East Terra Ln, O’Fallon, MO 63366.
We haven’t found reviews that mention this company’s water heater work yet.
Lists Troy among the areas it serves. Based in 2671 Washington Ave, St Louis, MO 63103 (local branch of national company).
We haven’t found reviews that mention this company’s water heater work yet.
Order: companies based in Troy first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. IDPH plumber license verification ↗.
See before-and-after replacement examples from independent companies →
HOMES IN TROY
The median home was built in 1993. A first or second replacement is common in homes this age.
69% of homes heat with utility gas, so gas water heaters with existing venting are common here.
U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.
LOCAL CONDITIONS
Before Troy issues a remodel/repair permit, the plumber signs a Certification of Plumbing Installation in front of a notary. The form cites the Illinois Plumbing Code (77 Ill. Adm. Code 890).
Troy, IL – Residential Remodel / Repair Building Permit Application (2026 form) ↗
With Ordinance 2025-33, Troy adopted the 2021 International Residential, Mechanical and Fuel Gas Codes, the 2024 Illinois Energy Conservation Code and the 2020 National Electrical Code. Plumbing follows the current Illinois Plumbing Code.
Troy, IL – Building Permits / Inspections ↗ · Troy, IL – Adopted codes list (Ord. 2025-33) ↗
ENERGY & WATER
Troy, IL – Utilities directory ↗ · Ameren Illinois electric tariff – Cities, Villages, Communities and Adjacent Areas served ↗ · Ameren Illinois gas tariff – Cities, Villages, Communities and Adjacent Areas served ↗
City of Troy Public Works Water Department (four wells in the American Bottoms aquifer at Collinsville)
City of Troy 2025 Consumer Confidence Report (IL1191000) ↗ · Troy, IL – Public Works Water Department ↗
REBATES & CREDITS
For Ameren Illinois customers in Troy. Ask installers for the price before rebates, then check with the program that you qualify.
Checked September 30, 2026. Who qualifies and the conditions: Illinois rebates · How to check an incentive.
PERMITS & LICENSING
Troy uses its Residential Remodel / Repair building permit for repairs and replacements. Email it to buildingzoning@troyil.us, and ask for inspections 24 hours ahead. The city doesn't say whether replacing a water heater with the same type needs this permit.
Plumbers need Illinois plumbing and plumbing contractor licenses, listed on the notarized plumbing statement. We found no separate city plumber license.
City of Troy Building & Zoning Department ↗ · Troy, IL – Building Permits / Inspections ↗ · Troy, IL – Residential Remodel / Repair Building Permit Application (2026 form) ↗ · Troy, IL – Adopted codes list (Ord. 2025-33) ↗ · Illinois Plumbing License Law, 225 ILCS 320/3 (homeowner exemption) ↗
Ask for the license number and search it yourself on the IDPH plumber license verification ↗. A listing on Ember & Tank is not a license check. Illinois licensing explained →
NEARBY CITIES
| City | Distance | Permit to replace | Fee | Electric |
|---|---|---|---|---|
| Glen Carbon | 5 mi | Check with city | $65 | Ameren Illinois |
| Edwardsville | 7 mi | Check with city | $20 | Ameren Illinois, Southwestern Electric Cooperative |
| Collinsville | 7 mi | Not required (conditions apply) | $25 | Ameren Illinois, Southwestern Electric Cooperative |
| O'Fallon | 9 mi | Check with city | By job value (from $45) | Ameren Illinois |
| Fairview Heights | 11 mi | Check with city | — | Ameren Illinois |
| Highland | 12 mi | Check with city | — | Highland Light & Power (city-owned) |
COMMON QUESTIONS
Send the Residential Remodel / Repair application to buildingzoning@troyil.us. Ask for inspections at least 24 hours in advance.
Troy, IL – Building Permits / Inspections ↗ · Troy, IL – Residential Remodel / Repair Building Permit Application (2026 form) ↗
From four city wells in Collinsville that pull from the American Bottoms sand and gravel aquifer.
More guides: Illinois water heater replacement · All local guides