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COMPANY PROFILE
Dean's Home Services
Advertises tank, tankless and heat pump water heater installation.
Dean's Home Services is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Based in
- Maple Grove
- Website
- calldeans.com ↗
- Water heater page
- Services page ↗
- Published pricing
- Specials (expire 09/30/26): 'Purchase a new water heater and we'll buy back your old one for up to $650'; '$30 Water Heater Flush' (with free water quality test); 'Up to $1,000 Off Water Softener & Water Heater'; '30% Off Water Softener with Water Heater Install'; '$100 OFF PLUMBING Repair or Install' — Source ↗
- Service areas they list
- Albertville, Andover, Annandale, Anoka, Apple Valley, Bayport, Becker, Big Lake, Blaine, Bloomington, Brooklyn Center, Brooklyn Park, Buffalo, Cambridge, Carver, Champlin, Chanhassen, Chaska, Clear Lake, Columbus, Coon Rapids, Corcoran, Crystal, Delano and 55 more Source ↗
- Information checked
- September 29, 2026
What Dean's Home Services says about itself
- Dean's says it is female- and minority-owned, operating since 1996, licensed and bonded, with an office at 7400 Kirkwood Ct, Maple Grove Source ↗
- Installs gas, electric, standard, tankless and heat pump water heaters; offers free estimates and 'Same Day Service' Source ↗
- Water heater buy-back offer of up to $650 toward a new unit Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Customers praised same-day water heater appointments and installations, clear explanations, help with financing and a strong warranty.
In BBB complaints, one landlord said Dean's replaced a 20-year-old water heater (about $1,800) when the real problem was a utility-locked gas meter, and another said a new water heater installed without a relay kept their boiler running; Dean's responded to both, citing the heater's age and saying it fixed the boiler controls and offered a hotel stay (both listed as Answered).
See all 4 sources and details
Selected reviews · Checked September 30, 2026. Two BBB customer reviews and two BBB complaints chosen from accounts that mention water heaters. The company website blocked automated access, and Yelp and Angi were not checked for this company. A selected sample, not a complete history.
BBB customer review
Terik T · 07/24/2026
The customer said the office got them a same-day appointment when their water heater stopped working, and the plumber explained the diagnosis, helped with financing and installed a new water heater the same day.
BBB customer review
Ebony R · 07/24/2026
The customer said Dean's accommodated a limited schedule for a failed water heater and a refrigerator water line, and that although its price was slightly higher than other estimates, the warranty made it the best value.
BBB complaint
Customer name withheld · 10/29/2025
A rental owner said a technician diagnosed a failed gas valve on a 20-year-old water heater, they paid for installation of a customer-supplied replacement, and the new heater would not light either because the utility had locked the gas meter, so they spent over $1,800 replacing a working heater.
Company reply and outcome: Dean's said the technician found no gas reaching the pilot, the locked meter was unforeseen by everyone, and the 21-year-old heater was well past its expected lifespan. BBB lists the complaint as Answered.
BBB complaint
Customer name withheld · 04/15/2025
The customer said a new water heater connected to their boiler was installed without a relay, so the heating kept running with the thermostat off, and it was still running after a second visit.
Company reply and outcome: Dean's said it came out the next day, offered to pay for a hotel, replaced zone valves on a later visit and confirmed the system worked, and that it would use the feedback in training. BBB lists the complaint as Answered.
Ask before booking: Before recommending a water heater replacement, will your plumber check the gas supply and other simple causes, and what does the diagnostic visit cost?
Local guides that list Dean's Home Services
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Minnesota plumbing license lookup (DLI iMS) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote