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WATER HEATER REPLACEMENT IN PROVO
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See what replacement costs ↓PROVO AT A GLANCE
Provo requires a building permit to replace a water heater. Apply on the city's online portal, then get an inspection after the work; tankless installs also need a gas line diagram. Electricity comes from Provo Power, which the city owns and which pays a $500 rebate when a water heater replaces a gas unit. Gas comes from Enbridge Gas. City water is moderately hard, 10-15 grains per gallon.

01 / TYPICAL PRICES



AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Provo averages or guaranteed quotes.
For a tankless water heater, include a gas line diagram with the application.
02 / COMPANIES WE FOUND
Companies that advertise water heater replacement here, with what their water heater customers say.
Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →
Water heater feedback Republished Google reviewers praised fast arrival, knowledgeable technicians, fair-market quotes and no leaks a year after a tankless installation.
Worth knowing No water heater complaints found in the sources checked.
3 water heater reviews read, checked September 30, 2026.
Lists Provo among the areas it serves. Based in Murray.
Water heater feedback No water heater praise was found in the sources checked.
Worth knowing A BBB complainant said Scott Hale installed a $4,428 water heater expecting 12 months at 0% and then tried to arrange financing afterward on terms he had not agreed to, and threatened a lien; Scott Hale said the customer accepted the quote on a recorded line, the card on file was declined, and he had not paid.
1 water heater review read, checked September 30, 2026.
Lists Provo among the areas it serves.
Published price: 'Save Up to $300 on a New Water Heater' (purchase and installation of qualifying water heater required), expires 09/30/2026, applies to Utah —
Water heater feedback Company-hosted testimonials praised quick response, fair pricing and same-day replacement with clear options.
Worth knowing No water heater complaints found in the sources checked.
2 water heater reviews read, checked September 30, 2026.
Lists Provo among the areas it serves. Based in Spanish Fork.
We haven’t found reviews that mention this company’s water heater work yet.
Lists Provo among the areas it serves.
Published price: Special offers page listed '$250 Off Water Heaters' with an expiration date of 09/01/2026 (expired as of 2026-09-29) —
We haven’t found reviews that mention this company’s water heater work yet.
Lists Provo among the areas it serves. Based in Eagle Mountain.
We haven’t found reviews that mention this company’s water heater work yet.
Lists Provo among the areas it serves.
Published price: Coupon: $200 OFF Water Heater Installation, expires 12/31/2026 —
We haven’t found reviews that mention this company’s water heater work yet.
Lists Provo among the areas it serves.
We haven’t found reviews that mention this company’s water heater work yet.
Order: companies based in Provo first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Utah DOPL license lookup ↗.
FROM COMPANIES SERVING PROVO



HOMES IN PROVO
About 46% of homes were built before 1980. Older homes often have older venting, smaller closets and shutoff valves that should be checked before install day.
74% of homes heat with utility gas, so gas water heaters with existing venting are common here.
Only 39% of homes are owner-occupied. Renters should ask the landlord or property manager; replacing the heater is usually the owner’s decision.
U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.
LOCAL CONDITIONS
Provo's 2025 water report calls city water moderately hard at 10-15 grains per gallon. It says a softener is optional and that hard water can shorten the life of appliances that use water.
Provo owns Provo Power, so it sets its own appliance rebates: $500 when a water heater replaces a natural gas unit, and $50 when it replaces an electric one.
Provo Electric Tool and Appliance Rebate Programs ↗ · Provo Power Programs and Rebates ↗
ENERGY & WATER
Provo City Public Works (Water Resources): Moderately hard, usually 10-15 grains per gallon (about 170-255 mg/L), 2025 Water Quality Report
Provo 2025 Water Quality Report (PDF) ↗ · Provo Water and Sewer ↗
REBATES & CREDITS
For Provo Power (Provo City municipal utility) and Enbridge Gas Utah customers in Provo. Ask installers for the price before rebates, then check with the program that you qualify.
Checked September 30, 2026. Who qualifies and the conditions: Utah rebates · How to check an incentive.
PERMITS & LICENSING
Provo says installing or replacing a water heater needs a building permit. Apply on the Provo Online Portal (CityView). Only tankless water heaters need a gas line diagram. Once the work is done, book an inspection with the Building Division.
Provo City Development Services, Building Division ↗ · Provo Building (Water Heater, Furnace, AC, Electrical Installation or Replacement tab) ↗ · Provo Water Heater, Furnace, AC Installation/Replacement page (Wayback Machine, March 2022) ↗
Ask for the license number and search it yourself on the Utah DOPL license lookup ↗. A listing on Ember & Tank is not a license check. Utah licensing explained →
NEARBY CITIES
| City | Distance | Permit to replace | Fee | Electric |
|---|---|---|---|---|
| Orem | 5 mi | Required | — | Rocky Mountain Power |
| Springville | 6 mi | Required | — | Springville Power (city-owned) |
| Vineyard | 7 mi | Check with city | By job value (from $86) | Rocky Mountain Power |
| Lindon | 8 mi | Required | $85 | Rocky Mountain Power |
| Spanish Fork | 9 mi | Required | Building permit fee 'as | Spanish Fork Power & Light (city-owned) |
| Mapleton | 10 mi | Check with city | — | Rocky Mountain Power |
COMMON QUESTIONS
Yes. Apply online for a building permit to install or replace a water heater, and get an inspection when the work is done.
Yes: $500 for a water heater that replaces a natural gas unit and $50 for one that replaces an old electric unit, as long as the old one is disposed of. Apply through Provo Power's RenewChoice site.
Usually 10-15 grains per gallon, which the city calls moderately hard (2025 report).
More guides: Utah water heater replacement · All local guides