Local guides / Utah

WATER HEATER REPLACEMENT IN PROVO

Provo Water Heater
Replacement

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PROVO AT A GLANCE

Replacing a water heater in Provo.

Provo requires a building permit to replace a water heater. Apply on the city's online portal, then get an inspection after the work; tankless installs also need a gas line diagram. Electricity comes from Provo Power, which the city owns and which pays a $500 rebate when a water heater replaces a gas unit. Gas comes from Enbridge Gas. City water is moderately hard, 10-15 grains per gallon.

Historic storefront buildings along a downtown street in Provo, Utah
Provo Downtown Historic District · Photo: Farragutful ↗ · CC BY-SA 4.0 ↗
Permit to replace with the same type
Yes · Provo City Development Services, Building Division
Permit fee
At least $50 (from the city's old provo.org water heater page, archived March 2022; we found no current 2026 figure)
Electric utility
Provo Power (Provo City municipal utility)
Gas utility
Enbridge Gas Utah
Water
Provo City Public Works (Water Resources) · Moderately hard, usually 10-15 grains per gallon (about 170-255 mg/L), 2025 Water Quality Report
Rebate worth checking
Provo Electric Tool and Appliance Rebate Programs (water heaters) (Active)
Typical home
Built 1983 (median) · 39% owner-occupied
Companies found
8 that advertise water heater work

01 / TYPICAL PRICES

What a new water heater costs.
Know before you call.

Gas or electric tank

Storage tank

Conventional electric storage water heater illustration
$1,600–$2,400Typical cost, including installation
Hybrid electric storage

Heat-pump tank

Hybrid heat-pump water heater with upper air grille illustration
$2,500–$5,000Typical cost, including installation
Gas or electric tankless

Tankless

Compact gas tankless water heater illustration
$2,400–$5,400Typical cost, including installation

AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Provo averages or guaranteed quotes.

Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →

What we know about prices in Provo

How we label prices →

Yearly running cost at Utah energy prices

$171 gas storage tank$118 gas tankless$468 electric storage tank$123 heat-pump tank

Estimated yearly energy cost for medium hot water use, based on Department of Energy test conditions. How we calculated this.

What can change the price in Provo?

For a tankless water heater, include a gas line diagram with the application.

What affects installation cost →

02 / COMPANIES WE FOUND

Who replaces water heaters in Provo?

Companies that advertise water heater replacement here, with what their water heater customers say.

Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →

Salisbury Plumbing

Lists Provo among the areas it serves. Based in Lehi.

  • Tank
  • Tankless
  • Repair

What the reviews say

Water heater feedback Republished Google reviewers praised fast arrival, knowledgeable technicians, fair-market quotes and no leaks a year after a tankless installation.

Worth knowing No water heater complaints found in the sources checked.

3 water heater reviews read, checked September 30, 2026.

Scott Hale Plumbing, Drains, Heating & Air

Lists Provo among the areas it serves. Based in Murray.

  • Tank
  • Tankless
  • Repair
  • Emergency service

What the reviews say

Water heater feedback No water heater praise was found in the sources checked.

Worth knowing A BBB complainant said Scott Hale installed a $4,428 water heater expecting 12 months at 0% and then tried to arrange financing afterward on terms he had not agreed to, and threatened a lien; Scott Hale said the customer accepted the quote on a recorded line, the card on file was declined, and he had not paid.

1 water heater review read, checked September 30, 2026.

YES! Air Conditioning, Heating, Plumbing & Electric (Utah)

Lists Provo among the areas it serves.

  • Tank
  • Tankless
  • Repair
  • Emergency service

Published price: 'Save Up to $300 on a New Water Heater' (purchase and installation of qualifying water heater required), expires 09/30/2026, applies to Utah —

What the reviews say

Water heater feedback Company-hosted testimonials praised quick response, fair pricing and same-day replacement with clear options.

Worth knowing No water heater complaints found in the sources checked.

2 water heater reviews read, checked September 30, 2026.

Mr. Rooter Plumbing of Provo-Orem

Lists Provo among the areas it serves.

  • Tank
  • Tankless
  • Repair

Published price: Special offers page listed '$250 Off Water Heaters' with an expiration date of 09/01/2026 (expired as of 2026-09-29) —

What the reviews say

We haven’t found reviews that mention this company’s water heater work yet.

Order: companies based in Provo first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. Utah DOPL license lookup ↗.

HOMES IN PROVO

What Provo homes are like.

1983Median year built
46%Built before 1980
39%Owner-occupied
74%Heat with utility gas
48%Single-family homes

About 46% of homes were built before 1980. Older homes often have older venting, smaller closets and shutoff valves that should be checked before install day.

74% of homes heat with utility gas, so gas water heaters with existing venting are common here.

Only 39% of homes are owner-occupied. Renters should ask the landlord or property manager; replacing the heater is usually the owner’s decision.

U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.

LOCAL CONDITIONS

What’s different in Provo.

Hard water and softeners

Provo's 2025 water report calls city water moderately hard at 10-15 grains per gallon. It says a softener is optional and that hard water can shorten the life of appliances that use water.

Provo 2025 Water Quality Report (PDF) ↗

ENERGY & WATER

Who supplies Provo homes.

Energy

  • Electric: Provo Power (Provo City municipal utility) (Owned by the city)
  • Gas: Enbridge Gas Utah

Provo City Utilities ↗ · Provo Power ↗

Water

Provo City Public Works (Water Resources): Moderately hard, usually 10-15 grains per gallon (about 170-255 mg/L), 2025 Water Quality Report

Provo 2025 Water Quality Report (PDF) ↗ · Provo Water and Sewer ↗

REBATES & CREDITS

Rebates for Provo homes.

For Provo Power (Provo City municipal utility) and Enbridge Gas Utah customers in Provo. Ask installers for the price before rebates, then check with the program that you qualify.

Checked September 30, 2026. Who qualifies and the conditions: Utah rebates · How to check an incentive.

PERMITS & LICENSING

Permits and licenses in Provo.

Permits and who issues them

Provo says installing or replacing a water heater needs a building permit. Apply on the Provo Online Portal (CityView). Only tankless water heaters need a gas line diagram. Once the work is done, book an inspection with the Building Division.

Provo City Development Services, Building Division ↗ · Provo Building (Water Heater, Furnace, AC, Electrical Installation or Replacement tab) ↗ · Provo Water Heater, Furnace, AC Installation/Replacement page (Wayback Machine, March 2022) ↗

Check the installer’s license

Ask for the license number and search it yourself on the Utah DOPL license lookup ↗. A listing on Ember & Tank is not a license check. Utah licensing explained →

NEARBY CITIES

Compare places near Provo.

Permit and utility comparison for nearby cities
CityDistancePermit to replaceFeeElectric
Orem5 miRequired—Rocky Mountain Power
Springville6 miRequired—Springville Power (city-owned)
Vineyard7 miCheck with cityBy job value (from $86)Rocky Mountain Power
Lindon8 miRequired$85Rocky Mountain Power
Spanish Fork9 miRequiredBuilding permit fee 'as Spanish Fork Power & Light (city-owned)
Mapleton10 miCheck with city—Rocky Mountain Power

COMMON QUESTIONS

Provo water heater questions.

Do I need a permit to replace a water heater in Provo?

Yes. Apply online for a building permit to install or replace a water heater, and get an inspection when the work is done.

Provo Building ↗

Does Provo offer a water heater rebate?

Yes: $500 for a water heater that replaces a natural gas unit and $50 for one that replaces an old electric unit, as long as the old one is disposed of. Apply through Provo Power's RenewChoice site.

Provo Electric Tool and Appliance Rebate Programs ↗

How hard is Provo's water?

Usually 10-15 grains per gallon, which the city calls moderately hard (2025 report).

Provo 2025 Water Quality Report (PDF) ↗

More guides: Utah water heater replacement · All local guides