Storage tank
$1,600–$2,400Typical cost, including installation
WATER HEATER REPLACEMENT IN POINCIANA
Poinciana, FL Water Heater
Replacement
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POINCIANA AT A GLANCE
Replacing a water heater in Poinciana.
Yes, you need a permit, but which county issues it depends on your address: unincorporated Poinciana is split between Osceola and Polk counties. Osceola issues water heater swaps as same-day Quick Permits, and Polk lists water heater swaps as work that needs a permit. Duke Energy supplies power, and Toho Water Authority runs the Poinciana Water System on both sides of the line.
Poinciana is an unincorporated community in Osceola and Polk County, so county offices handle permits.
- Permit to replace with the same type
- Yes · Osceola County Building Office (Osceola side) or Polk County Building Division (Polk side); Poinciana is unincorporated and straddles the county line
- Permit fee
- Osceola side: 'Water Heater Replacement $25.00' in the plumbing fee table (plumbing base fee $125), plus a 3% technology fee and a 2.5% state surcharge (at least $4); schedule effective Oct 1, 2025. Polk side: $85 residential plumbing permit (Resolution 17-025, effective July 2017).
- Who gets the permit
- A Florida-licensed contractor can apply online. In Osceola County, owner-builders can't apply online; they must bring or mail an Owner Builder Statement Affidavit with the application.
- Electric utility
- Duke Energy Florida
- Gas utility
- Peoples Gas (TECO)
- Water
- Toho Water Authority (Poinciana Water System)
- Rebate worth checking
- Duke Energy Florida heat pump water heater rebate (Home Energy Improvement) (Active)
- Typical home
- Built 2005 (median) · 77% owner-occupied
- Companies found
- 3 that advertise water heater work
01 / TYPICAL PRICES
What a new water heater costs.
Know before you call.
Heat-pump tank
$2,500–$5,000Typical cost, including installation
Tankless
$2,400–$5,400Typical cost, including installation
AI equipment illustrations; models vary and images are not to scale. Typical national prices from Home Depot ↗, checked September 28, 2026. The source doesn’t say how many jobs the ranges are based on. These are not Poinciana averages or guaranteed quotes.
Compare what each quote includes.Equipment · Labor · Permits · Old heater removalHow to compare quotes →
What we know about prices in Poinciana
- National installer’s published rangeThe ranges above. Home Depot ↗
- Local permit feeOsceola side: 'Water Heater Replacement $25.00' in the plumbing fee table (plumbing base fee $125), plus a 3% technology fee and a 2.5% state surcharge (at least $4); schedule effective Oct 1, 2025. Polk side: $85 residential plumbing permit (Resolution 17-025, effective July 2017).. Osceola County Building Office (Osceola side) or Polk County Building Division (Polk side); Poinciana is unincorporated and straddles the county line fee source ↗
- Local company’s advertised price2 of the companies listed for Poinciana post water heater prices or specials on their websites: Brodway Plumbing, Osceola Air. Each offer has its own conditions.
- Measured local dataNot collected yet, so no Poinciana average is shown.
What can change the price in Poinciana?
Osceola's LP gas fee table adds $5 per water heater to a $125 gas permit base fee, and gas piping is $22.50 for 1-4 outlets. So a gas line for a gas or tankless heater needs its own gas permit.
02 / COMPANIES WE FOUND
Who replaces water heaters in Poinciana?
Companies that advertise water heater replacement here, with what their water heater customers say.
Companies we found in our research. They are not Ember & Tank providers or partners. We show selected reviews, not a rating or every review. How we choose reviews →
Brodway Plumbing
Lists Poinciana among the areas it serves. Based in Kissimmee.
- Tank
- Tankless
- Heat pump
- Repair
Published price: Installed prices (include permit, new unit, disposal, pan and expansion tank; existing unit must be on the ground in the garage): Rheem 50 gal Performance electric (6-yr) $1,649 ($1,399 + $250 permit); AO Smith 50 gal ProLine electric (8-yr) $1,749; Rheem 50 gal Professional Classic (10-yr) $1,849; Rheem 50 gal Gladiator (12-yr) $1,949; Rheem 50 gal Hybrid Heat Pump Performance Platinum (10-yr) $3,349; Rheem 80 gal commercial light duty electric $3,749. FAQ gives a general $1,500–$4,500+ range.
What the reviews say
Water heater feedback Yelp reviewers praised prompt scheduling, fair pricing compared with other quotes, knowledgeable technicians who explained maintenance, and next-day repair of a malfunctioning new hybrid unit.
Worth knowing A BBB reviewer (Nov 2025) alleged they paid $300 for permitted work with no permit or inspection and that their water heater was never serviced; Brodway responded that it initially could not verify the reviewer, later said the customer had declined to pay until notified of lien rights, and disputed the claims.
5 water heater reviews read, checked September 30, 2026.
Frank Gay Services
Lists Poinciana among the areas it serves. Based in Orlando.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
What the reviews say
Water heater feedback BBB reviewers praised water heater replacements finished within hours of the call, clean-up, and technicians who explained the equipment.
Worth knowing Two BBB complainants (2025, 2026) said Frank Gay had not obtained or closed out the county permit for a water heater install months later; the company said it was working on one and that the other customer declined access.
6 water heater reviews read, checked September 30, 2026.
Osceola Air
Lists Poinciana among the areas it serves. Based in St. Cloud.
- Tank
- Tankless
- Repair
- Emergency service
Published price: Offer on water heater installation page: "Water Heater Install + Free Proposal $49/mo" (financing-style monthly offer; see offer details). No full installed prices.
What the reviews say
We haven’t found reviews that mention this company’s water heater work yet.
Order: companies based in Poinciana first, then companies whose water heater reviews we’ve read. Each group is alphabetical. These businesses are not our employees or vetted partners and do not receive requests from Ember & Tank. We haven’t checked their license, insurance or quality of work. DBPR license search (MyFloridaLicense) ↗.
See before-and-after replacement examples from independent companies →
HOMES IN POINCIANA
What Poinciana homes are like.
2005Median year built
3%Built before 1980
77%Owner-occupied
2%Heat with utility gas
94%Single-family homes
The median home was built in 2005. A first or second replacement is common in homes this age.
93% of homes heat with electricity, which usually means an electric water heater. It’s worth getting a price on a heat pump model too.
U.S. Census Bureau, American Community Survey ACS 2024 5-year ↗ (2020-2024). Heating fuel is what homes use to heat the house. It often, but not always, matches the water heater’s fuel.
LOCAL CONDITIONS
What’s different in Poinciana.
Two counties, two fee schedules
Poinciana spans Osceola and Polk counties, with different permit offices and fees. Osceola lists a $25 water heater replacement fee, and Polk charges $85 for a residential plumbing permit under a 2017 resolution.
Osceola County Appendix A - Building Permit and Related Fees (effective Oct 1, 2025) ↗ · Polk County Construction Fees Resolution 17-025 ↗
Emergency? Apply by the next business day
Florida Building Code Sec. 105.2.1 gives you until the next working business day to submit the permit application when equipment fails and has to be replaced in an emergency.
Florida Building Code 2023, Building, Sec. 105.2.1 (UpCodes) ↗
ENERGY & WATER
Who supplies Poinciana homes.
Energy
- Electric: Duke Energy Florida (The Association of Poinciana Villages says Duke serves residents in both the Osceola and Polk portions)
- Gas: Peoples Gas (TECO) (Poinciana is listed among Peoples Gas' Osceola County communities)
Association of Poinciana Villages: Utility Companies ↗ · Peoples Gas tariff Sheet 6.101, counties and communities served ↗
Water
Toho Water Authority (Poinciana Water System)
Toho 2025 Southern Water Quality Report (Poinciana Water System) ↗ · Association of Poinciana Villages: Utility Companies ↗
REBATES & CREDITS
Rebates for Poinciana homes.
For Duke Energy Florida and Peoples Gas (TECO) customers in Poinciana. Ask installers for the price before rebates, then check with the program that you qualify.
- Duke Energy Florida heat pump water heater rebate (Home Energy Improvement) ↗Active$500 for a 50-gallon or $800 for an 80-gallon ENERGY STAR heat pump (hybrid) water heater with a UEF of at least 3.3.
- Peoples Gas residential water heating rebates ↗ActiveNatural gas tank water heater: $350 gas-to-gas or $550 electric-to-gas ($400 / $650 for ENERGY STAR tanks).
- Federal Energy Efficient Home Improvement Credit (25C) ↗EndedCovered improvements made through December 31, 2025.
Checked September 30, 2026. Who qualifies and the conditions: Florida rebates · How to check an incentive.
PERMITS & LICENSING
Permits and licenses in Poinciana.
Permits and who issues them
On the Osceola side, a water heater swap is a 'Quick Permit' under the Plumbing Permit type, issued right away online at permits.osceola.org or at the counter. Polk County's permit page lists 'plumbing re-pipes and water heater change outs' as work that needs a permit.
Osceola County Building Office (Osceola side) or Polk County Building Division (Polk side); Poinciana is unincorporated and straddles the county line ↗ · Osceola County: Apply for a Building Permit ↗ · Osceola County Appendix A - Building Permit and Related Fees (effective Oct 1, 2025) ↗ · Polk County Building: Permitting ↗ · Polk County Construction Fees Resolution 17-025 ↗
Check the installer’s license
Ask for the license number and search it yourself on the DBPR license search (MyFloridaLicense) ↗. A listing on Ember & Tank is not a license check. Florida licensing explained →
NEARBY CITIES
Compare places near Poinciana.
| City | Distance | Permit to replace | Fee | Electric |
|---|---|---|---|---|
| Kissimmee | 13 mi | Required | — | Kissimmee Utility Authority (KUA) |
| Celebration | 14 mi | Required (county) | $25 | Duke Energy Florida |
| St. Cloud | 14 mi | Required | $50 | Orlando Utilities Commission (OUC) |
| Buenaventura Lakes | 17 mi | Required (county) | $25 | Kissimmee Utility Authority (KUA) |
| Hunters Creek | 17 mi | Required (county) | $38 | Duke Energy Florida |
| Four Corners | 18 mi | Required (county) | $85 | Duke Energy Florida |
COMMON QUESTIONS
Poinciana water heater questions.
Who issues water heater permits in Poinciana?
Osceola County's Building Office for homes on the Osceola side, and Polk County's Building Division for homes on the Polk side. There's no city permit office.
Osceola County: Apply for a Building Permit ↗ · Polk County Building: Permitting ↗
Can I pull the permit online as a homeowner in the Osceola part?
No. Osceola County says owner-builders can't apply online; bring or mail the Owner Builder Statement Affidavit with your application. Licensed contractors can apply online.
More guides: Florida water heater replacement · All local guides