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COMPANY PROFILE
Brodway Plumbing
Advertises tank, tankless and heat pump water heater installation.
Brodway Plumbing is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Based in
- Kissimmee
- Website
- brodwayplumbing.com ↗
- Water heater page
- Services page ↗
- Published pricing
- Installed prices (include permit, new unit, disposal, pan and expansion tank; existing unit must be on the ground in the garage): Rheem 50 gal Performance electric (6-yr) $1,649 ($1,399 + $250 permit); AO Smith 50 gal ProLine electric (8-yr) $1,749; Rheem 50 gal Professional Classic (10-yr) $1,849; Rheem 50 gal Gladiator (12-yr) $1,949; Rheem 50 gal Hybrid Heat Pump Performance Platinum (10-yr) $3,349; Rheem 80 gal commercial light duty electric $3,749. FAQ gives a general $1,500–$4,500+ range. Source ↗
- Service areas they list
- Altamonte Springs, Apopka, Belle Isle, Celebration, Clermont, Davenport, Doctor Phillips, Four Corners, Groveland, Kissimmee, Lake Mary, Longwood, Maitland, Minneola, Monteverde, Mount Dora, Oakland, Ocoee, Orlando, Oviedo, Poinciana, Sanford, St. Cloud, Tavares and 4 more Source ↗
- Information checked
- September 30, 2026
What Brodway Plumbing says about itself
- Water heater and plumbing specialist serving Central Florida since 2016; Florida Certified Plumbing Contractor CFC1429985; located at 1138 E. Donegan Ave, Kissimmee, FL 34744 Source ↗
- Repairs, installs and replaces tank and tankless water heaters and hybrid heat pump units; works with Rheem, Rinnai, Navien, AO Smith and Bradford White systems Source ↗
- Same-day availability and online booking 24/7 Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Yelp reviewers praised prompt scheduling, fair pricing compared with other quotes, knowledgeable technicians who explained maintenance, and next-day repair of a malfunctioning new hybrid unit.
A BBB reviewer (Nov 2025) alleged they paid $300 for permitted work with no permit or inspection and that their water heater was never serviced; Brodway responded that it initially could not verify the reviewer, later said the customer had declined to pay until notified of lien rights, and disputed the claims.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Four selected Yelp reviews (2020-2025) plus one BBB customer review (2025); not a complete history.
Yelp review
Craig S. · Jan 5, 2026
The customer said the company responded and scheduled their new water heater installation quickly, and the technician arrived on time, fixed a broken pipe and checked other pipes.
Company reply and outcome: The business manager thanked the reviewer.
Yelp review
Jon A. · Oct 11, 2025
The customer said pricing and availability for a water heater replacement were ideal and the crew was professional and knowledgeable.
Company reply and outcome: The business manager thanked the reviewer.
Yelp review
Dawn B. · Nov 9, 2022
The customer said other quotes for replacing a 17-year-old water heater ranged from $1250-$1800, while Brodway came the next day and installed a unit 10 gallons larger at no extra cost for about $1k total, in about an hour.
Yelp review
Ella W. · Oct 15, 2020
The customer said they chose Brodway from four written estimates for a hybrid heat pump water heater; after installation the unit malfunctioned, the company responded after hours and fixed a bad circuit board the next day.
BBB customer review
AJ S · 11/25/2025
The reviewer alleged they paid $300 for permitted work but there was no permit or county inspection, that their water heater was never serviced, and that staff were rude and sought extra charges.
Company reply and outcome: Brodway replied (Feb 2026) that it could not initially verify the reviewer and that permits depend on the location and the job; a later reply said it had identified the customer, who it said had declined to pay for services until informed of the company's lien rights, then paid.
Ask before booking: Will you pull the permit for my water heater replacement, and can I see the permit number and inspection result?
Local guides that list Brodway Plumbing
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: DBPR license search (MyFloridaLicense) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote