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COMPANY PROFILE
Hoffmann Brothers
Advertises tank and tankless water heater installation.
Hoffmann Brothers is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Repair
- Based in
- 3700 Rider Trail S, Suite 100, Earth City, MO 63045 (other St. Louis-area offices: 1643 Tower Grove Ave, St. Louis, MO 63110; 2043 Woodland Pkwy, Suite 100, St Louis, MO 63146; 1254 University Drive, Suite 800, Edwardsville, IL 62025)
- Website
- hoffmannbros.com ↗
- Water heater page
- Services page ↗
- Published pricing
- Source ↗
- Service areas they list
- Affton, Alton, Arnold, Ballwin, Belleville, Brentwood, Chesterfield, Clayton, Collinsville, Columbia, Crestwood, Creve Coeur, Des Peres, Earth City, East St Louis, Edwardsville, Fairview Heights, Fenton, Florissant, Glen Carbon, Kirkwood, Ladue, Lake St Louis, Lemay and 14 more Source ↗
- Information checked
- September 30, 2026
What Hoffmann Brothers says about itself
- Installs 40, 50, 75 or 100 gallon tank water heaters, standard and high-efficiency (ENERGY STAR) models, and tankless units Source ↗
- Water heater services include installation ('Ask about same-day installs!'), repairs, maintenance and tankless service Source ↗
- Says it has served St Louis-area communities for more than 40 years Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Customers praised quick replacements (often same or next day), clean installs with floor protection, clear explanations of options, warranties and rebates, and no pushy selling.
A 2026 BBB reviewer said a $927 water heater repair failed, the unit was replaced for about $4,000, and the company credited $450 only after back-and-forth; another reviewer said the company was not the cheapest.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Five BBB customer reviews chosen from about twenty that mention water heaters; no water heater complaints appeared among the BBB complaints shown. Yelp could not be read (bot-verification page), and Angi and the company's own testimonials were not checked. A selected sample, not a complete history.
BBB customer review
Alice L · 09/23/2026
A long-time plan customer said they paid $927 for a water heater part, still had no hot water a day later, then paid about $4,000 to replace the unit, and that the company offered a $150 credit, raised to $450 after back-and-forth.
BBB customer review
Mike L · 11/02/2023
The customer said water was spraying from their water heater, a technician arrived in about an hour and replaced it the same day, and that the company was not the cheapest but the service was great.
Company reply and outcome: The company thanked the reviewer.
BBB customer review
D N C · 05/05/2025
The customer said the company replaced their 20-year-old water heater without leaving a mess and explained how the new heater works and what warranties and rebates to expect.
BBB customer review
John D · 05/31/2024
The customer said the technician walked them through water heater replacement options, raised points they had not considered and answered questions without being pushy.
Company reply and outcome: The company thanked the reviewer.
BBB customer review
Laurie S · 04/02/2024
The customer said that after their water heater went out, the company came first thing the next day and replaced it in one day, with the technician wearing booties and covering floors and stairs.
Company reply and outcome: The company thanked the reviewer.
Ask before booking: If you recommend repairing my water heater, will that repair cost be credited if it doesn't work and I end up replacing the unit?
Local guides that list Hoffmann Brothers
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Missouri has no statewide plumbing license (check your city or county) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote