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COMPANY PROFILE
Benjamin Franklin Plumbing of Kansas City
Advertises tank, tankless and heat pump water heater installation.
Benjamin Franklin Plumbing of Kansas City is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
- Based in
- 712 SW 6th St, Lee's Summit, MO 64081
- Water heater page
- Services page ↗
- Service areas they list
- Belton, Blue Springs, Edwardsville, Fairway, Gladstone, Grandview, Greenwood, Harrisonville, Independence, Kansas City, Leawood, Lees Summit, Lenexa, Merriam, Mission, Mission Hills, North Kansas City, Olathe, Overland Park, Pleasant Hill, Prairie Village, Raymore, Raytown, Riverside and 7 more Source ↗
- Information checked
- September 30, 2026
What Benjamin Franklin Plumbing of Kansas City says about itself
- Installs and repairs conventional tank, tankless and hybrid/heat pump water heaters; advertises 24/7 emergency service Source ↗
- Punctuality guarantee: 'If we're not on time, we pay you $5.00 for each minute we're late, up to 60 minutes (or $300).' Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
No water-heater-specific praise was found in the sources checked.
Yelp reviewers alleged a leaking new water heater that cost $3,000, a loose drain after a coupon flush, and upselling on healthy water heaters; the company replied to the flush complaint, saying it would have come back to tighten the drain.
See all 3 sources and details
Selected reviews · Checked September 30, 2026. Three Yelp reviews from the listing at the franchise's Lee's Summit address, two of them from 2015-2016. The BBB profile's two reviews did not involve water heaters, BBB complaints and Angi were not checked, and the company's reviews page is a national Benjamin Franklin page that is not specific to this territory. A small, selected sample, not a complete history.
Yelp review
Susan S. · Dec 9, 2024
The customer said they were charged $3,000 for a new water heater that had a leak in it.
Yelp review
Sagi M. · Nov 16, 2015
The customer said they used a $39 water heater flush coupon, the technician recommended $1,162 of plumbing work, and another company later found warm water leaking because the drain had not been tightened after the flush.
Company reply and outcome: The owner apologized and said the company would have returned to tighten the drain had it been notified first.
Yelp review
Anne B. · Dec 23, 2016
The customer said a technician told them their two 4-year-old, working water heaters would need replacing soon and sold a $1,500 sediment device, and that the heaters' temperature had been turned down that evening; they said the heaters worked fine for years after they turned it back up.
Ask before booking: What is the total installed price for my water heater replacement, and what labor warranty covers leaks after installation?
Local guides that list Benjamin Franklin Plumbing of Kansas City
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Missouri has no statewide plumbing license (check your city or county) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote