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COMPANY PROFILE
Benjamin Franklin Plumbing of Greater Minneapolis
Advertises tank, tankless and heat pump water heater installation.
Benjamin Franklin Plumbing of Greater Minneapolis is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
- Based in
- Ramsey
- Water heater page
- Services page ↗
- Service areas they list
- Anoka, Arden Hills, Blaine, Bloomington, Brooklyn Center, Brooklyn Park, Centerville, Champlin, Columbia Heights, Crystal, Dayton, Deephaven, Edina, Excelsior, Fridley, Golden Valley, Greenwood, Hopkins, Hugo, Inver Grove Heights, Lexington, Lilydale, Lino Lakes, Little Canada and 24 more Source ↗
- Information checked
- September 29, 2026
What Benjamin Franklin Plumbing of Greater Minneapolis says about itself
- Punctuality guarantee: 'If we're not on time, we pay you $5.00 for each minute we're late, up to 60 minutes (or $300)' Source ↗
- Location lists an office at 9431 Alpine Drive, Ramsey, notes each location is independently owned and operated, and says to call 24/7 for plumbing emergencies Source ↗
- Offers a free second opinion, 20% senior discount (60+) and 15% off for military and first responders (no water-heater-specific price) Source ↗
- Water heater repair and replacement 'backed by our 100% satisfaction guarantee'; covers conventional gas/electric, hybrid heat pump, solar, combination and tankless units Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Customers praised same-day water heater replacement, quick diagnosis of water heater problems, and technicians who explained maintenance.
One BBB reviewer said the lowest of three water heater replacement estimates they got from the company was $2,800 more than another reputable plumber's quote; no company response was shown.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Four BBB customer reviews and one testimonial on the franchise's website, chosen from accounts that mention water heaters. The BBB listing is under the operator's name, Northern's Benjamin Franklin Plumbing, which the franchise site says runs this location. Yelp, Angi and BBB complaints were not checked. A selected sample, not a complete history.
BBB customer review (listed under Northern's Benjamin Franklin Plumbing, the franchise operator)
Les S · 12/15/2024
A customer of four years said the plumber gave three water heater replacement estimates, and the lowest was $2,800 more than another plumbing company's estimate.
BBB customer review (listed under Northern's Benjamin Franklin Plumbing, the franchise operator)
Steve s · 01/09/2024
The customer said their water heater failed around 1 p.m., a plumber arrived by 2 p.m., and the new water heater was connected and the area cleaned up by 4:15, with the work explained afterward.
BBB customer review (listed under Northern's Benjamin Franklin Plumbing, the franchise operator)
Xavier R · 04/14/2025
The customer said the technician identified two possible causes of their water heater problem and resolved it in under 20 minutes, and that the company offered an earlier arrival time.
BBB customer review (listed under Northern's Benjamin Franklin Plumbing, the franchise operator)
Kelsey H · 02/17/2025
The customer described a good experience replacing their water heater and sump pump piping.
Company-hosted testimonial
Customer name withheld · Undated; exact date unavailable
A testimonial on the franchise homepage praised a plumber who worked on a parent's corroded pipes and installed a new water heater, calling the crew friendly and honest.
Ask before booking: Can you give me a single itemized price for a same-type water heater replacement, not just tiered packages, so I can compare it with other bids?
Local guides that list Benjamin Franklin Plumbing of Greater Minneapolis
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Minnesota plumbing license lookup (DLI iMS) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote