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COMPANY PROFILE
Washington Energy Services
Advertises tank, tankless and heat pump water heater installation.
Washington Energy Services is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
- Based in
- Lynnwood
- Website
- washingtonenergy.com ↗
- Water heater page
- Services page ↗
- Service areas they list
- Anacortes, Bellevue, Bothell, Everett, Issaquah, Lynnwood, Mill Creek, Olympia, Redmond, Seattle, Tacoma, Woodinville Source ↗
- Information checked
- September 30, 2026
What Washington Energy Services says about itself
- Says it has served the Puget Sound area since 1957 Source ↗
- Installs tank (gas and electric), tankless and heat pump hybrid water heaters; brands listed include Rheem, Rinnai, Navien and Ruud Source ↗
- Advertises 24/7 emergency service and a 4.7-star rating from over 9,000 homeowner reviews Source ↗
- Says it serves most of Western Washington 'from Anacortes to Yelm'; headquarters at 3909 196th Street SW, Lynnwood, WA 98036 Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Reviewers praised fast replacements, knowledgeable installers who explained options, and a recommendation to downsize that saved money.
A BBB complainant said a water heater was not installed to code and high water pressure caused a leak (the company said its records show a permitted, inspected install and the customer disputed which heater was involved), and Yelp reviewers objected to a pilot relight and an unproductive warranty visit.
See all 5 sources and details
Selected reviews · Checked September 30, 2026. Five selected accounts from BBB and Yelp (3909 196th St SW, Lynnwood listing); not a complete history.
Yelp review
Emma V. · Feb 25, 2019
The reviewer said a leaking 12-year-old water heater was replaced about 24 hours after calling and that the company saved them $1,000 by recommending a smaller unit.
BBB customer review
Joan K · 03/07/2025
The reviewer said that in late 2020 a knowledgeable technician showed her several hot water tank options and answered her questions before replacement.
Yelp review
Ron H. · Apr 23, 2026
The reviewer said annual maintenance on HVAC and tankless water heater equipment was thorough and efficient.
BBB complaint
Customer name withheld · 07/14/2026
The customer said a water heater was not installed to code and a water leak followed; she said another plumber measured 90 PSI.
Company reply and outcome: Status Answered; the company said its records show a January 2025 permitted install that passed inspection and attributed the leak to changes in water pressure. The customer rejected the response, saying she had installed that heater herself years earlier.
Yelp review
B E. · Apr 19, 2017
The reviewer, who had a water heater and furnace installed a year earlier, said he was charged $99 for a service call that took under a minute to relight the water heater pilot.
Ask before booking: Will the installer test incoming water pressure and add a pressure-reducing valve if needed, and what does a warranty service visit include?
Photos Washington Energy Services publishes
Local guides that list Washington Energy Services
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: L&I Verify a Contractor, Tradesperson or Business ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote