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COMPANY PROFILE
SWAN Plumbing, Heating, Air Conditioning & Electric
Advertises tank and tankless water heater installation.
SWAN Plumbing, Heating, Air Conditioning & Electric is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Repair
- Emergency service
- Website
- swanheating.com ↗
- Water heater page
- Services page ↗
- Service areas they list
- Arvada, Aurora, Brighton, Broomfield, Centennial, Commerce City, Denver County, Englewood, Fort Collins, Gennesse, Greeley, Highlands Ranch, Johnstown, Lakewood, Littleton, Loveland, Southglen, Timnath, Westminster, Wheat Ridge, Windsor Source ↗
- Information checked
- September 29, 2026
What SWAN Plumbing, Heating, Air Conditioning & Electric says about itself
- Advertises Same Day Service & Next Day Installation and a Same Day Service Guarantee Source ↗
- Advertises a 100% Satisfaction Guarantee and Industry Leading Warranties Source ↗
- Advertises upfront pricing and free estimates Source ↗
- Advertises 24/7 Emergency Services / 24/7 Answering Source ↗
- Has dedicated tank and tankless water heater installation, repair, and maintenance pages Source ↗
- Homepage displays a '20th Anniversary' graphic Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
No water-heater-specific praise was found in the sources checked.
A BBB complainant said SWAN misjudged a water heater's age and recommended replacing it urgently, and that refunding the $3,600 deposit took multiple calls. SWAN said the refund was processed on February 8, 2024. The complaint is listed as answered, not resolved.
See all 1 source and details
Selected reviews · Checked September 29, 2026. One BBB complaint from the SWAN profile (Commerce City). The company's recent Google reviews widget and its 9 BBB reviews had no water heater mentions, and Yelp was not accessible. One complaint does not show how often problems occur.
BBB complaint
Customer name withheld · February 9, 2024 · Answered
The customer said a membership plumbing inspection described their two water heaters as 10 and 20 years old and recommended urgent replacement. They paid a $3,600 deposit, then found county permit records showing one unit had been installed by another company in April 2019. They said the refund took several calls and they filed a card dispute.
Company reply and outcome: SWAN said a manager had been playing phone tag with the customer and that the $3,600 refund was processed on February 8, 2024. The customer's follow-up quoted a SWAN email confirming the refund had been issued.
Ask before booking: If an inspection recommends replacing a water heater, ask for the unit's age and date code and the specific failure signs before paying a deposit.
Photos SWAN Plumbing, Heating, Air Conditioning & Electric publishes
Local guides that list SWAN Plumbing, Heating, Air Conditioning & Electric
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Colorado DORA license lookup ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote