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COMPANY PROFILE
Roto-Rooter Plumbing & Water Cleanup (San Antonio)
Advertises tank, tankless and heat pump water heater installation.
Roto-Rooter Plumbing & Water Cleanup (San Antonio) is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Emergency service
- Based in
- San Antonio
- Website
- rotorooter.com/sanantonio ↗
- Water heater page
- Services page ↗
- Service areas they list
- Adkins, Atascosa, Bandera, Bergheim, Boerne, Bulverde, Canyon Lake, Castroville, Center Point, Christine, Cibolo, Comfort, Converse, Devine, Elmendorf, Fischer, Floresville, Geronimo, Helotes, Hondo, Jourdanton, Kendalia, Kerrville, La Coste and 34 more Source ↗
- Information checked
- September 29, 2026
What Roto-Rooter Plumbing & Water Cleanup (San Antonio) says about itself
- Repairs, installs and replaces tank, tankless, gas, electric and hybrid water heaters across San Antonio and Bexar County Source ↗
- Emergency water heater help 24/7, 365 days a year 'at no extra charge for nights, weekends, or holidays' Source ↗
- Says free estimates come standard, with financing through Synchrony Bank for replacements; advertises same-day water heater repair Source ↗
- Lists plumbing license: Timothy Crockett, ML 38680 Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Reviewers praised a technician's advice on a water heater problem and fast after-hours help with a leaking expansion tank.
Yelp reviewers raised a 2026 permit delay that left them without hot water, a 2016 installation another plumber said would fail inspection, and a $587 pressure-valve charge. The branch replied asking each reviewer for account details; no outcomes are shown.
See all 5 sources and details
Selected reviews · Checked September 29, 2026. Five selected accounts: four Yelp reviews from the San Antonio Metro Pkwy listing and one testimonial on Roto-Rooter's San Antonio page. Some reviews are old (2016). The BBB San Antonio profiles show no water heater reviews or complaints. Other Roto-Rooter branches were excluded.
Yelp review
Melissa P. · September 17, 2026
The reviewer said they had been without hot water for three days and were told the repair might be delayed further if a permit had not been pulled.
Company reply and outcome: A Roto-Rooter customer satisfaction manager replied the same day saying the record could not be located and asking for the service address; no outcome is shown.
Yelp review
Jo R. · March 8, 2016 (updated review; original November 7, 2015)
In the original review, the reviewer praised a fast late-night response and a $1,900 replacement that was cheaper than a $3,500 quote. The update says a second plumber told them the installation would not pass inspection.
Company reply and outcome: The customer satisfaction manager asked for the service address to look into it; no outcome is shown.
Yelp review
J R. · March 5, 2024
The reviewer said a visit of under an hour to replace a water heater pressure valve cost $587, above a $418 figure they said the plumber had first mentioned.
Company reply and outcome: The customer satisfaction manager asked for the service address; no outcome is shown.
Yelp review
Thu T. · October 5, 2016
The reviewer praised a technician who helped with a water heater issue, worked around their schedule and did not push unnecessary sales.
Company reply and outcome: A business manager thanked the reviewer.
Company-hosted testimonial
Letha D. (San Antonio, TX) · No date displayed on page
A testimonial on Roto-Rooter's San Antonio page describes a 9 p.m. holiday-weekend call about a water heater expansion tank spraying water. The technician disconnected it that night and replaced it the next day.
Ask before booking: Does the quote include the permit and code items, and when will the permit be pulled?
Photos Roto-Rooter Plumbing & Water Cleanup (San Antonio) publishes
Local guides that list Roto-Rooter Plumbing & Water Cleanup (San Antonio)
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Texas plumbing license lookup ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote