Home / Companies / Mr. Rooter Plumbing of Austin
COMPANY PROFILE
Mr. Rooter Plumbing of Austin
Advertises tank and tankless water heater installation.
Mr. Rooter Plumbing of Austin is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Repair
- Emergency service
- Based in
- Austin
- Website
- mrrooter.com/austin ↗
- Water heater page
- Services page ↗
- Published pricing
- Coupons: '$150 Off Any Tank Water Heater Replacement' and '$300 Off New Tankless Water Heater' (unit must be provided by Mr. Rooter), both expiring 09/30/2026 — Source ↗
- Service areas they list
- Austin, Bartlett, Buda, Cedar Park, Coupland, Del Valle, Dripping Springs, Elgin, Florence, Georgetown, Granger, Hudson Bend, Hutto, Jarrell, Jonestown, Lago Vista, Lakeway, Leander, Liberty Hill, Manchaca, Manor, Marble Falls, Mc Neil, Pemberton Heights and 17 more Source ↗
- Information checked
- September 29, 2026
What Mr. Rooter Plumbing of Austin says about itself
- Offers routine and emergency water heater repair and replacement for all types including tankless Source ↗
- Advertises upfront pricing and the Neighborly Done Right Promise satisfaction guarantee; 24/7 emergency plumbing Source ↗
- Local office listed at 12201 Roxie Drive, Austin Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Reviewers praised same-day water heater and pressure-valve replacement, clear explanations, and a quick tankless repair.
On Yelp, one customer said an $800 Rinnai tankless repair did not solve the problem and a $5,000 fix was then suggested; another objected to a $69 dispatch fee for a replacement quote; a 2017 reviewer said a new gas valve was broken during a warranty repair. No company reply to these was visible.
See all 6 sources and details
Selected reviews · Checked September 29, 2026. Three company-hosted Google republications (no dates shown) and four Yelp reviews found with Yelp's water-heater keyword search. BBB profiles tied to Mr. Rooter in Austin showed no water heater reviews or complaints. Several Yelp reviews are years old.
Google review republished on company website (company-hosted)
Becca R. · Relative date only; exact date unavailable
The reviewer said the technician replaced the water heater and pressure valve in one day and later came back to explain a quick fix.
Company reply and outcome: An owner response thanking the reviewer is shown.
Google review republished on company website (company-hosted)
Daniel S. · Relative date only; exact date unavailable
The reviewer said the technician explained the problem with their tankless water heater, the options and next steps in detail.
Company reply and outcome: An owner response thanking the reviewer is shown.
Yelp review
Michael C. · Sep 5, 2025
The reviewer said a technician arrived quickly and resolved a tankless water heater problem.
Company reply and outcome: The business owner thanked the reviewer on Oct 2, 2025.
Yelp review
Clint P. · Sep 3, 2025
The customer said they were charged $800 for a Rinnai tankless repair that did not fix the problem, and that a second visit produced a $5,000 repair suggestion. They said another plumber later fixed it.
Yelp review
Anthony Q. · Sep 19, 2022
The reviewer said they were told a $69 dispatch fee would apply even for a visit to quote a preventive replacement of a 20-year-old water heater.
Yelp review
Steven M. · Nov 23, 2017
The reviewer said the crew was punctual and got a warranty part from Whirlpool, but broke the new gas valve during installation and charged $500 in labor for what the reviewer described as a 30-minute job.
Ask before booking: Ask whether there is a fee for a replacement estimate, and whether the technician sent is trained on your tankless brand.
Photos Mr. Rooter Plumbing of Austin publishes
Local guides that list Mr. Rooter Plumbing of Austin
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Texas plumbing license lookup ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote