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COMPANY PROFILE
Mr. Plumber (Atlanta)
Advertises tank, tankless and heat pump water heater installation.
Mr. Plumber (Atlanta) is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Heat pump
- Repair
- Based in
- Marietta
- Website
- mrplumberatlanta.com ↗
- Water heater page
- Services page ↗
- Service areas they list
- Baldwin County, Barrow County, Bartow County, Butts County, Carroll County, Cherokee County, Clarke County, Clayton County, Cobb County, Coweta County, Dawson County, Dekalb County, Douglas County, Fannin County, Fayette County, Floyd County, Forsyth County, Fulton County, Glascock County, Gordon County, Greene County, Gwinnett County, Hall County, Hancock County and 31 more Source ↗
- Information checked
- September 29, 2026
What Mr. Plumber (Atlanta) says about itself
- Says it offers a full range of water heater solutions including heat pump, tankless, gas and electric systems, and services all makes and models Source ↗
- Promises a free estimate and a complete explanation of all costs and recommendations upfront for water heater replacements, and warns against lowball offers Source ↗
- Part of the Coolray / Mr. Plumber / BriteBox family; main office 1787 Williams Dr., Marietta, GA 30066; License #MP210107 Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Reviewers praised same-day replacement of leaking heaters and technicians who explained the replacement process.
Complainants reported a sulfur smell after a March 2025 install (Mr. Plumber said it replaced the heater under its satisfaction policy; the customer rejected the response as incomplete), a disputed $3,038 estimate on a leaking electric heater, and recirculation issues after a Noritz tankless install; all are 'answered', not resolved.
See all 5 sources and details
Selected reviews · Checked September 29, 2026. Two BBB reviews and three BBB complaints (2025-2026) selected from a larger set of water-heater accounts on the Mr. Plumber (Marietta) BBB profile; the BBB profile also lists coolray.com. Not a complete history.
BBB customer review
Randy T · August 23, 2026
The reviewer said a 12-year-old water heater was replaced and the technician was thorough in explaining recommendations and the replacement process.
BBB customer review
George M · July 26, 2026
The reviewer said a leaking upstairs tank was replaced the same day; the awkward location pushed the cost above the initial estimate, which the reviewer considered fair.
BBB complaint
Customer name withheld · 11/25/2025 · Answered
The customer said a heater installed in March 2025 developed a sulfur smell because a magnesium anode was used on well water, and that the company suggested other causes and a $3k-$4k filtration system.
Company reply and outcome: Mr. Plumber said it replaced the anode rod on 12/08/2025 and, when odor persisted, replaced the water heater on 12/11/2025 under its customer-satisfaction policy. The customer rejected the response as omitting details, including that the anode rod visit was charged.
BBB complaint
Customer name withheld · 10/19/2025 · Answered
The customer (a landlord) said Mr. Plumber recommended replacing a leaking electric water heater and a valve, while another plumber fixed the leaking pipes above the heater for less.
Company reply and outcome: Mr. Plumber said the pressure was 140 psi, it estimated $3,038 for all issues, and the owner approved only an $878.75 pressure-reducing and shut-off valve job; water had reached the heater's electrical components, so it advised contacting the manufacturer.
BBB complaint
Customer name withheld · 08/28/2026 · Answered
The customer said a recirculation pump installed with a new water heater caused hot water to cross into cold lines and repeated fixes did not solve it.
Company reply and outcome: Mr. Plumber said it installed a Noritz tankless heater on September 22, 2025 after explaining that the home's recirculation option uses existing piping and can warm the cold side, and outlined its testing and follow-up visits.
Ask before booking: On a well or with hot-water odor concerns, ask which anode rod will be installed and what follow-up is covered if odor develops.
Photos Mr. Plumber (Atlanta) publishes
Local guides that list Mr. Plumber (Atlanta)
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: Georgia plumbing license lookup (GOALS licensee search) ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote