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COMPANY PROFILE
Hot Water 911 Corporation
Advertises tank and tankless water heater installation.
Hot Water 911 Corporation is an independent business that advertises water heater work. It is not our employee or partner and does not receive requests from Ember & Tank. We haven’t verified its license, insurance or workmanship.
- Tank
- Tankless
- Repair
- Emergency service
- Based in
- 5723 N Northwest Hwy, Chicago, IL 60646
- Website
- hotwater911.com ↗
- Water heater page
- Services page ↗
- Service areas they list
- Chicago Source ↗
- Information checked
- September 30, 2026
What Hot Water 911 Corporation says about itself
- Describes itself as water heater and boiler repair specialists; repair and replacement/installation; emergency water heater repair 24 hours a day, 365 days a year Source ↗
- Claims the 'Nation's Largest In-Stock Water Heater Parts Inventory'; offers warranty services Source ↗
The company’s own statements, not verified by Ember & Tank.
What the reviews say
Water heater replacement & service
Customers praised fast repairs with parts in stock, clear explanations of options and coordination of manufacturer warranty replacements.
A Google reviewer, in a review republished by Birdeye, alleged the company charged hundreds of dollars to look at a tankless water heater, fixed nothing, and that they had to hire another plumber. No company response was visible.
See all 4 sources and details
Selected reviews · Checked September 30, 2026. Two Google reviews republished by Birdeye with relative dates only, one Yelp review republished by Yahoo Local, and one testimonial on the company's website. The BBB profile's reviews could not be read, and Yelp's full pages could not be accessed. A selected sample, not a complete history.
Google review republished by Birdeye
Melanie Kumler · Relative date only; exact date unavailable
The customer said a representative who came to look at their tankless water heater identified several issues, charged a high fee and fixed nothing, and that they had to call another plumber to fix it.
Google review republished by Birdeye
Vic Reid · Relative date only; exact date unavailable
For an emergency water heater repair on a Sunday, the customer said the company had the part in stock when others didn't and charged over $100 less than other quotes, and praised the technician.
Yelp review republished by Yahoo Local
Catherine P. · 02/21/25
The customer said they were pleased with how their water heater tank issue was resolved and that the company explained their options and listened to their concerns.
Company-hosted testimonial
Lenny Mauschbaugh (signed 'Len') · December 9, 2024
The customer said their 7-year-old A.O. Smith tankless water heater failed under warranty, the manufacturer agreed to replace it, and Hot Water 911 did the installation for the cost of labor. They said the replacement unit was also defective and had to be replaced again, and that staff helped get the second unit and install it.
Ask before booking: What is the diagnostic or service-call fee, is it credited toward the repair, and is my water heater's warranty work covered through you as the manufacturer's service provider?
Local guides that list Hot Water 911 Corporation
Places the company says it serves on its own website. Check that it covers your address.
Before you book
- Ask for the license number and check it: IDPH plumber license verification ↗
- Get the exact model, the heater warranty and the labor warranty in writing
- Ask who gets the permit and books the inspection
- Compare the full installed price with another written quote